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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended: June 30, 2023
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                        to
https://cdn.kscope.io/a0dd7d0e1bb599648744b66fc762db56-xeroxlogoredrgbtma07.jpg
XEROX HOLDINGS CORPORATION
XEROX CORPORATION
 (Exact Name of Registrant as specified in its charter)
New York001-3901383-3933743
New York001-0447116-0468020
(State or other jurisdiction of incorporation or organization)(Commission File Number)(IRS Employer Identification No.)
P.O. Box 4505, 201 Merritt 7
Norwalk, Connecticut 06851-1056
(Address of principal executive offices)
(203) 849-5216
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Xerox Holdings Corporation
Common Stock, $1 par valueXRXNasdaq Global Select Market
(Title of each class)(Trading Symbol)(Name of each exchange on which registered)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 
Xerox Holdings Corporation Yes  No              Xerox Corporation Yes  No 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). 
Xerox Holdings Corporation Yes  No              Xerox Corporation Yes  No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.            
Xerox Holdings CorporationXerox Corporation
Large accelerated filerLarge accelerated filer
Accelerated filerAccelerated filer
Non-accelerated filerNon-accelerated filer
Smaller reporting companySmaller reporting company
Emerging growth companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Xerox Holdings Corporation o      Xerox Corporation o
Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Xerox Holdings Corporation Yes  No               Xerox Corporation Yes  No 
Class Outstanding at July 31, 2023
Xerox Holdings Corporation Common Stock, $1 par value 157,120,028 shares



Cautionary Statement Regarding Forward-Looking Statements
This combined Quarterly Report on Form 10-Q (Form 10-Q), and other written or oral statements made from time to time by management contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995 that involve certain risks and uncertainties. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “would”, “could”, “can” “should”, “targeting”, “projecting”, “driving”, “future”, “plan”, “predict”, “may” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are not guarantees of future performance and the Company’s actual results may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such differences include, but are not limited to, those discussed in Part I, Item 1A of Xerox Holdings Corporation’s and Xerox Corporation’s combined Annual Report on Form 10-K for the year ended December 31, 2022 under the heading “Risk Factors.” The Company assumes no obligation to revise or update any forward-looking statements for any reason, except as required by law.
Throughout this Form 10-Q, references to “Xerox Holdings” refer to Xerox Holdings Corporation and its consolidated subsidiaries while references to “Xerox” refer to Xerox Corporation and its consolidated subsidiaries. References herein to “we,” “us,” “our,” or the “Company” refer collectively to both Xerox Holdings and Xerox unless the context suggests otherwise. References to “Xerox Holdings Corporation” refer to the stand-alone parent company and do not include its subsidiaries. References to “Xerox Corporation” refer to the stand-alone company and do not include subsidiaries.
Xerox Holdings Corporation's primary direct operating subsidiary is Xerox and therefore Xerox reflects nearly all of Xerox Holdings' operations.


Xerox 2023 Form 10-Q 1


XEROX HOLDINGS CORPORATION
XEROX CORPORATION
FORM 10-Q
June 30, 2023
TABLE OF CONTENTS
 
 Page
For additional information about Xerox Holdings Corporation and Xerox Corporation and access to our Annual Reports to Shareholders and SEC filings, free of charge, please visit our website at www.xerox.com/investor. The content of our website is not incorporated by reference into this combined Form 10-Q unless expressly noted.
 
Xerox 2023 Form 10-Q 2


PART I — FINANCIAL INFORMATION
ITEM 1 — FINANCIAL STATEMENTS

XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF (LOSS) INCOME (UNAUDITED)

 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions, except per-share data)2023202220232022
Revenues
Sales$696 $667 $1,355 $1,259 
Services, maintenance and rentals1,009 1,028 2,013 2,051 
Financing49 52 101 105 
Total Revenues1,754 1,747 3,469 3,415 
Costs and Expenses
Cost of sales452 487 877 922 
Cost of services, maintenance and rentals671 677 1,336 1,356 
Cost of financing34 26 70 50 
Research, development and engineering expenses57 84 121 162 
Selling, administrative and general expenses433 459 840 914 
Restructuring and related costs, net23 1 25 19 
Amortization of intangible assets10 10 21 21 
PARC donation132  132  
Other expenses, net31 8 51 65 
Total Costs and Expenses1,843 1,752 3,473 3,509 
Loss before Income Taxes and Equity Income(89)(5)(4)(94)
Income tax (benefit) expense(28)1 (14)(30)
Equity in net income of unconsolidated affiliates1 1 1 2 
Net (Loss) Income(60)(5)11 (62)
Less: Net income (loss) attributable to noncontrolling interests1 (1)1 (2)
Net (Loss) Income Attributable to Xerox Holdings$(61)$(4)$10 $(60)
Basic (Loss) Earnings per Share$(0.41)$(0.05)$0.02 $(0.43)
Diluted (Loss) Earnings per Share$(0.41)$(0.05)$0.02 $(0.43)



The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 3


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (UNAUDITED)

 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions)2023202220232022
Net (Loss) Income$(60)$(5)$11 $(62)
Less: Net income (loss) attributable to noncontrolling interests1 (1)1 (2)
Net (Loss) Income Attributable to Xerox Holdings(61)(4)10 (60)
Other Comprehensive Income (Loss), Net(1)
Translation adjustments, net49 (287)141 (359)
Unrealized losses, net(5)(14)(1)(25)
Changes in defined benefit plans, net(27)3 (41)42 
Other Comprehensive Income (Loss), Net17 (298)99 (342)
Less: Other comprehensive loss, net attributable to noncontrolling interests  (1) 
Other Comprehensive Income (Loss), Net Attributable to Xerox Holdings17 (298)100 (342)
Comprehensive (Loss) Income, Net(43)(303)110 (404)
Less: Comprehensive income (loss), net attributable to noncontrolling interests1 (1) (2)
Comprehensive (Loss) Income, Net Attributable to Xerox Holdings$(44)$(302)$110 $(402)
_____________
(1) Refer to Note 19 - Other Comprehensive Income (Loss) for gross components of Other comprehensive income (loss), net, reclassification adjustments out of Accumulated other comprehensive loss and related tax effects.




The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2023 Form 10-Q 4


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(in millions, except share data in thousands)June 30,
2023
December 31,
2022
Assets
Cash and cash equivalents$477 $1,045 
Accounts receivable (net of allowance of $58 and $52, respectively)
903 857 
Billed portion of finance receivables (net of allowance of $4 and $4, respectively)
70 93 
Finance receivables, net940 1,061 
Inventories782 797 
Other current assets218 254 
Total current assets3,390 4,107 
Finance receivables due after one year (net of allowance of $99 and $113, respectively)
1,697 1,948 
Equipment on operating leases, net259 235 
Land, buildings and equipment, net281 320 
Intangible assets, net194 208 
Goodwill, net2,751 2,820 
Deferred tax assets620 582 
Other long-term assets1,377 1,323 
Total Assets$10,569 $11,543 
Liabilities and Equity
Short-term debt and current portion of long-term debt$891 $860 
Accounts payable1,041 1,331 
Accrued compensation and benefits costs251 258 
Accrued expenses and other current liabilities766 881 
Total current liabilities2,949 3,330 
Long-term debt2,225 2,866 
Pension and other benefit liabilities1,206 1,175 
Post-retirement medical benefits179 184 
Other long-term liabilities394 411 
Total Liabilities6,953 7,966 
Commitments and Contingencies (See Note 21)
Noncontrolling Interests10 10 
Convertible Preferred Stock214 214 
Common stock157 156 
Additional paid-in capital1,607 1,588 
Retained earnings5,057 5,136 
Accumulated other comprehensive loss(3,437)(3,537)
Xerox Holdings shareholders’ equity3,384 3,343 
Noncontrolling interests8 10 
Total Equity3,392 3,353 
Total Liabilities and Equity$10,569 $11,543 
Shares of Common Stock Issued and Outstanding157,105 155,781 

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 5


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

 Six Months Ended
June 30,
(in millions)20232022
Cash Flows from Operating Activities
Net Income (Loss)$11 $(62)
Adjustments required to reconcile Net income (loss) to cash flows provided by (used in) operating activities
Depreciation and amortization126 140 
Provisions21 35 
Net gain on sales of businesses and assets(2)(1)
PARC donation132  
Stock-based compensation28 50 
Restructuring and asset impairment charges14 22 
Payments for restructurings(14)(21)
Non-service retirement-related costs10 (11)
Contributions to retirement plans(32)(72)
Increase in accounts receivable and billed portion of finance receivables(36)(49)
Decrease (increase) in inventories12 (95)
Increase in equipment on operating leases(77)(47)
Decrease in finance receivables407 17 
Decrease in other current and long-term assets15 35 
(Decrease) increase in accounts payable(290)172 
(Decrease) increase in accrued compensation(7)7 
Decrease in other current and long-term liabilities(139)(48)
Net change in income tax assets and liabilities(17)(76)
Net change in derivative assets and liabilities22 (6)
Other operating, net(11)(9)
Net cash provided by (used in) operating activities173 (19)
Cash Flows from Investing Activities
Cost of additions to land, buildings, equipment and software(15)(29)
Proceeds from sales of businesses and assets3 26 
Acquisitions, net of cash acquired(7)(52)
Other investing, net(3)(7)
Net cash used in investing activities(22)(62)
Cash Flows from Financing Activities
Net proceeds from short-term debt200  
Proceeds from issuance of long-term debt 754 
Payments on long-term debt(826)(1,133)
Dividends(88)(88)
Payments to acquire treasury stock, including fees (113)
Other financing, net(11)(7)
Net cash used in financing activities(725)(587)
Effect of exchange rate changes on cash, cash equivalents and restricted cash4 (14)
Decrease in cash, cash equivalents and restricted cash(570)(682)
Cash, cash equivalents and restricted cash at beginning of period1,139 1,909 
Cash, Cash Equivalents and Restricted Cash at End of Period$569 $1,227 





The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 6


XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF (LOSS) INCOME (UNAUDITED)

 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions)2023202220232022
Revenues
Sales$696 $667 $1,355 $1,259 
Services, maintenance and rentals1,009 1,028 2,013 2,051 
Financing49 52 101 105 
Total Revenues1,754 1,747 3,469 3,415 
Costs and Expenses
Cost of sales452 487 877 922 
Cost of services, maintenance and rentals671 677 1,336 1,356 
Cost of financing34 26 70 50 
Research, development and engineering expenses57 84 121 162 
Selling, administrative and general expenses433 459 840 914 
Restructuring and related costs, net23 1 25 19 
Amortization of intangible assets10 10 21 21 
PARC donation132  132  
Other expenses, net31 8 51 65 
Total Costs and Expenses1,843 1,752 3,473 3,509 
Loss before Income Taxes and Equity Income(89)(5)(4)(94)
Income tax (benefit) expense(28)1 (14)(30)
Equity in net income of unconsolidated affiliates1 1 1 2 
Net (Loss) Income(60)(5)11 (62)
Less: Net income (loss) attributable to noncontrolling interests1 (1)1 (2)
Net (Loss) Income Attributable to Xerox$(61)$(4)$10 $(60)









The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2023 Form 10-Q 7


XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (UNAUDITED)

 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions)2023202220232022
Net (Loss) Income$(60)$(5)$11 $(62)
Less: Net income (loss) attributable to noncontrolling interests1 (1)1 (2)
Net (Loss) Income Attributable to Xerox(61)(4)10 (60)
Other Comprehensive Income (Loss), Net(1)
Translation adjustments, net49 (287)141 (359)
Unrealized losses, net(5)(14)(1)(25)
Changes in defined benefit plans, net(27)3 (41)42 
Other Comprehensive Income (Loss), Net17 (298)99 (342)
Less: Other comprehensive loss, net attributable to noncontrolling interests  (1) 
Other Comprehensive Income (Loss), Net Attributable to Xerox17 (298)100 (342)
Comprehensive (Loss) Income, Net(43)(303)110 (404)
Less: Comprehensive income (loss), net attributable to noncontrolling interests1 (1) (2)
Comprehensive (Loss) Income, Net Attributable to Xerox$(44)$(302)$110 $(402)
_____________
(1) Refer to Note 19 - Other Comprehensive Income (Loss) for gross components of Other comprehensive income (loss), net, reclassification adjustments out of Accumulated other comprehensive loss and related tax effects.



The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Xerox 2023 Form 10-Q 8


XEROX CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(in millions)June 30,
2023
December 31,
2022
Assets
Cash and cash equivalents$477 $1,045 
Accounts receivable (net of allowance of $58 and $52, respectively)
903 857 
Billed portion of finance receivables (net of allowance of $4 and $4, respectively)
70 93 
Finance receivables, net940 1,061 
Inventories782 797 
Other current assets218 254 
Total current assets3,390 4,107 
Finance receivables due after one year (net of allowance of $99 and $113, respectively)
1,697 1,948 
Equipment on operating leases, net259 235 
Land, buildings and equipment, net281 320 
Intangible assets, net194 208 
Goodwill, net2,751 2,820 
Deferred tax assets620 582 
Other long-term assets1,353 1,302 
Total Assets$10,545 $11,522 
Liabilities and Equity
Short-term debt and current portion of long-term debt$891 $860 
Accounts payable1,041 1,331 
Accrued compensation and benefits costs251 258 
Accrued expenses and other current liabilities718 834 
Total current liabilities2,901 3,283 
Long-term debt728 1,370 
Related party debt1,497 1,496 
Pension and other benefit liabilities1,206 1,175 
Post-retirement medical benefits179 184 
Other long-term liabilities394 411 
Total Liabilities6,905 7,919 
Commitments and Contingencies (See Note 21)
Noncontrolling Interests10 10 
Additional paid-in capital3,708 3,693 
Retained earnings3,351 3,427 
Accumulated other comprehensive loss(3,437)(3,537)
Xerox shareholder's equity3,622 3,583 
Noncontrolling interests8 10 
Total Equity3,630 3,593 
Total Liabilities and Equity$10,545 $11,522 





The accompanying notes are an integral part of these Condensed Consolidated Financial Statements. 
Xerox 2023 Form 10-Q 9


XEROX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

 Six Months Ended
June 30,
(in millions)20232022
Cash Flows from Operating Activities
Net Income (Loss)$11 $(62)
Adjustments required to reconcile Net income (loss) to Cash flows provided by (used in) operating activities
Depreciation and amortization126 140 
Provisions21 35 
Net gain on sales of businesses and assets(2)(1)
PARC donation132  
Stock-based compensation28 50 
Restructuring and asset impairment charges14 22 
Payments for restructurings(14)(21)
Non-service retirement-related costs10 (11)
Contributions to retirement plans(32)(72)
Increase in accounts receivable and billed portion of finance receivables(36)(49)
Decrease (increase) in inventories12 (95)
Increase in equipment on operating leases(77)(47)
Decrease in finance receivables407 17 
Decrease in other current and long-term assets15 35 
(Decrease) increase in accounts payable(290)172 
(Decrease) increase in accrued compensation(7)7 
Decrease in other current and long-term liabilities(139)(48)
Net change in income tax assets and liabilities(17)(76)
Net change in derivative assets and liabilities22 (6)
Other operating, net(11)(9)
Net cash provided by (used in) operating activities173 (19)
Cash Flows from Investing Activities
Cost of additions to land, buildings, equipment and software(15)(29)
Proceeds from sales of businesses and assets3 26 
Acquisitions, net of cash acquired(7)(52)
Net cash used in investing activities(19)(55)
Cash Flows from Financing Activities
Net proceeds from short-term debt200  
Proceeds from issuance of long-term debt 754 
Payments on long-term debt(826)(1,133)
Distributions to parent(98)(218)
Other financing, net(4)3 
Net cash used in financing activities(728)(594)
Effect of exchange rate changes on cash, cash equivalents and restricted cash4 (14)
Decrease in cash, cash equivalents and restricted cash(570)(682)
Cash, cash equivalents and restricted cash at beginning of period1,139 1,909 
Cash, Cash Equivalents and Restricted Cash at End of Period$569 $1,227 




The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Xerox 2023 Form 10-Q 10


XEROX HOLDINGS CORPORATION
XEROX CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in millions, except per-share data and where otherwise noted)

Note 1 – Basis of Presentation
References to “Xerox Holdings” refer to Xerox Holdings Corporation and its consolidated subsidiaries, while references to “Xerox” refer to Xerox Corporation and its consolidated subsidiaries. References herein to “we,” “us,” “our,” and the “Company” refer collectively to both Xerox Holdings and Xerox unless the context suggests otherwise. References to "Xerox Holdings Corporation" refer to the stand-alone parent company and do not include its subsidiaries. References to "Xerox Corporation" refer to the stand-alone company and do not include its subsidiaries.
The accompanying unaudited Condensed Consolidated Financial Statements and footnotes represent the respective, consolidated results and financial results of Xerox Holdings and Xerox and all respective companies that each registrant directly or indirectly controls, either through majority ownership or otherwise. This is a combined report of Xerox Holdings and Xerox, which includes separate unaudited Condensed Consolidated Financial Statements for each registrant.
The accompanying unaudited Condensed Consolidated Financial Statements of both Xerox Holdings and Xerox have been prepared in accordance with the accounting policies described in the Combined 2022 Annual Report on Form 10-K (2022 Annual Report), except as noted herein, and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in the 2022 Annual Report.
In our opinion, all adjustments necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.
For convenience and ease of reference, we refer to the financial statement caption “Loss before Income Taxes and Equity Income” as “pre-tax loss”.
Notes to the Condensed Consolidated Financial Statements reflect the activity for both Xerox Holdings and Xerox for all periods presented, unless otherwise noted.
Goodwill
Our Goodwill, net balance was $2,751 and $2,820 at June 30, 2023 and December 31, 2022, respectively. We assess Goodwill for impairment at least annually during the fourth quarter and whenever events or changes in circumstances indicate that the carrying value may not be recoverable. The balance as of June 30, 2023 reflects the pre-tax write-off of $115 ($110 after-tax) of allocated Goodwill related to our donation of the Palo Alto Research Center (PARC) business during the quarter. Refer to Note 6 - Divestiture for additional information regarding the PARC donation.
The Company's actual results for the six months ended June 30, 2023 as well as its latest projections for the full year 2023 were in line with expectations reviewed as part of our fourth quarter 2022 Goodwill qualitative assessment. In addition, discount rates and the Company’s market capitalization in the second quarter 2023 remained steady with the first quarter 2023 and year-end 2022. Accordingly, based on our interim assessment as of June 30, 2023, we determined that we did not have a “triggering event” requiring a quantitative assessment of Goodwill.
If the Company's future performance varies from current expectations, assumptions, or estimates, including assumptions related to current macro-economic uncertainties, this may impact the impairment analysis and could reduce the underlying cash flows used to estimate fair values and result in a decline in fair value that may trigger future impairment charges. We will continue to monitor developments throughout the remainder of 2023 including updates to our forecasts as well as discount rates and our market capitalization, and an update of our assessment and related estimates may be required in the future.
Xerox 2023 Form 10-Q 11


Note 2 – Recent Accounting Pronouncements
Xerox Holdings and Xerox consider the applicability and impact of all Accounting Standards Updates (ASUs) issued by the Financial Accounting Standards Board (FASB). The ASUs listed below apply to both registrants. ASUs not listed below were assessed and determined to be not applicable to the Condensed Consolidated Financial Statements of either registrant.
Accounting Standard Updates to be Adopted:
Reference Rate Reform
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848), Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying U.S. GAAP to contracts, hedging relationships, and other transactions affected by the discontinuation of the London Interbank Offered Rate (LIBOR) or by another reference rate expected to be discontinued. In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope, which provided clarification guidance to ASU 2020-04. These ASUs were effective commencing with our quarter ended March 31, 2020 through December 31, 2022. In December 2022, the FASB issued ASU 2022-06, Reference Rate Reform (Topic 848): Deferral of the Sunset Date of Topic 848, which defers the sunset date of Topic 848 from December 31, 2022, to December 31, 2024, after which entities will no longer be permitted to apply the relief in Topic 848.
There has been no material impact to date as a result of adopting these ASUs on reference rate reform. However, we continue to evaluate potential future impacts that may result from the discontinuation of LIBOR or other reference rates as well as the accounting provided in this update on our financial condition, results of operations, and cash flows.
Accounting Standard Updates Adopted in 2023:
Liabilities
In September 2022, the FASB issued ASU 2022-04, Liabilities - Supplier Finance Programs (Subtopic 405-50): Disclosure of Supplier Finance Program Obligations that requires entities that use supplier finance programs in connection with the purchase of goods and services to disclose the key terms of the programs and information about obligations outstanding at the end of the reporting period, including a rollforward of those obligations. The guidance does not affect the recognition, measurement or financial statement presentation of supplier finance program obligations. The new standard’s requirements to disclose the key terms of the programs and information about obligations outstanding were effective for our fiscal year beginning on January 1, 2023. The new standard’s requirement to disclose a rollforward of obligations outstanding will be effective for our fiscal year beginning on January 1, 2024. Refer to Note 7 - Supplementary Financial Information for the required disclosures effective January 1, 2023.
Financial Instruments
In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (Topic 326), Troubled Debt Restructurings and Vintage Disclosures - Gross Write-offs. The amendments in this update eliminate the accounting guidance for Troubled Debt Restructurings (TDRs) by creditors while enhancing disclosure requirements for certain loan refinancing and restructurings by creditors made to borrowers experiencing financial difficulty. The amendments also require disclosure of current-period gross write-offs by year of origination for financing receivables. The disclosure of current-period gross write-offs by year of origination is applicable for financing receivables and net investments in leases that are within the scope of ASC 326-20, Financial Instruments - Credit Losses - Measured at Amortized Cost. This update was effective for our fiscal year beginning on January 1, 2023. The provisions of this amendment are to be applied on a prospective basis. Refer to Note 9 - Finance Receivables, Net for required disclosures regarding gross write-offs by vintage year.
Other Updates
In 2023 and 2022, the FASB also issued the following ASUs, which impact the Company but did not have, or are not expected to have, a material impact on our financial condition, results of operations or cash flows upon adoption. Those updates are as follows:
Investments: ASU 2023-02, Investments - Equity Method and Joint Ventures (Topic 323): Accounting for Investments in Tax Credit Structures Using the Proportional Amortization Method (a consensus of the Emerging Issues Task Force). This update is effective for our fiscal year beginning January 1, 2024.
Leases: ASU 2023-01, Leases (Topic 842): Common Control Arrangements. This update is effective for our fiscal year beginning January 1, 2024.
Xerox 2023 Form 10-Q 12


Fair Value Measurement: ASU 2022-03, Fair Value Measurement (Topic 820): Fair Value Measurement of Equity Securities Subject to Contractual Sale Restrictions. This update is effective for our fiscal year beginning January 1, 2024.
Derivatives and Hedging: ASU 2022-01, Derivatives and Hedging (Topic 815): Fair Value Hedging - Portfolio Layer Method. This update was effective for our fiscal year beginning January 1, 2023.
Note 3 – Revenue
Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Primary geographical markets(1):
United States$982 $992 $1,929 $1,932 
Europe497 467 971 933 
Canada136 135 280 250 
Other139 153 289 300 
Total Revenues$1,754 $1,747 $3,469 $3,415 
Major product and services lines:
Equipment$420 $366 $811 $680 
Supplies, paper and other sales(2)
276 301 544 579 
Maintenance agreements(3)
419 446 828 875 
Service arrangements(4)
499 478 994 964 
Rental and other91 104 191 212 
Financing49 52 101 105 
Total Revenues$1,754 $1,747 $3,469 $3,415 
Sales channels:
Direct equipment lease(5)
$245 $144 $475 $279 
Distributors & resellers(6)
261 298 521 559 
Customer direct190 225 359 421 
Total Sales$696 $667 $1,355 $1,259 
_____________
(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.
(2)Other sales include revenues associated with IT hardware.
(3)Includes revenues from maintenance agreements on sold equipment as well as IT services and revenues associated with service agreements sold through our channel partners.
(4)Primarily includes revenues from our Print and digital services outsourcing arrangements, including revenues from embedded operating leases in those arrangements, which were not significant.
(5)Primarily reflects sales through bundled lease arrangements.
(6)Primarily reflects sales through our two-tier distribution channels.
Contract Assets and Liabilities: We normally do not have contract assets, which are primarily unbilled accounts receivable that are conditional on something other than the passage of time. Our contract liabilities, which represent billings in excess of revenue recognized, are primarily related to advance billings for maintenance and other services to be performed and were approximately $137 and $131 at June 30, 2023 and December 31, 2022, respectively. The majority of the balance at June 30, 2023 will be amortized to revenue over approximately the next 30 months.
Contract Costs: Incremental direct costs of obtaining a contract primarily include sales commissions paid to salespeople and agents in connection with the placement of equipment with associated post sale services arrangements. These costs are deferred and amortized on the straight-line basis over the estimated contract term, which is currently estimated to be approximately four years. We pay commensurate sales commissions upon customer renewals, therefore our amortization period is aligned to our initial contract term.
Xerox 2023 Form 10-Q 13


Incremental direct costs are as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Incremental direct costs of obtaining a contract$18 $15 $34 $28 
Amortization of incremental direct costs16 16 32 34 
The balance of deferred incremental direct costs net of accumulated amortization at June 30, 2023 and December 31, 2022 was $127 and $125, respectively. This amount is expected to be amortized over its estimated period of benefit, which we currently estimate to be approximately four years.
We may also incur costs associated with our services arrangements to generate or enhance resources and assets that will be used to satisfy our future performance obligations included in these arrangements. These costs are considered contract fulfillment costs and are amortized over the contractual service period of the arrangement to cost of services. In addition, we provide inducements to certain customers in various forms, including contractual credits, which are capitalized and amortized as a reduction of revenue over the term of the contract. The balance of contract fulfillment costs and inducements net of accumulated amortization at June 30, 2023 and December 31, 2022 was $7 and $10, respectively. The related amortization was $2 and $2 for the three months ended June 30, 2023 and 2022, respectively, and $2 and $3 for the six months ended June 30, 2023 and 2022, respectively.
Equipment and software used in the fulfillment of service arrangements, and where the Company retains control, are capitalized and depreciated over the shorter of their useful life or the term of the contract if an asset is contract specific.
Note 4 – Segment Reporting
Our reportable segments are aligned with how we manage the business and view the markets we serve. We have two reportable segments - Print and Other, and Financing (FITTLE). Our two reportable segments are determined based on the information reviewed by the Chief Operating Decision Maker (CODM), our Chief Executive Officer (CEO), together with the Company’s management to evaluate performance of the business and allocate resources.
Our Print and Other segment includes the sale of document systems, supplies and technical services and managed services. The segment also includes the delivery of managed services that involve a continuum of solutions and services that help our customers optimize their print and communications infrastructure, apply automation and simplification to maximize productivity, and ensure the highest levels of security. This segment also includes IT services and software. Our product groupings range from:
“Entry”, which include A4 devices and desktop printers and multifunction devices that primarily serve small and medium workgroups/work teams.
“Mid-Range”, which include A3 devices that generally serve large workgroup/work team environments as well as products in the Light Production product groups serving centralized print centers, print for pay and low volume production print establishments.
“High-End”, which include production printing and publishing systems that generally serve the graphic communications marketplace and print centers in large enterprises.
Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues also include commissions and other payments from our FITTLE segment for the exclusive right to provide lease financing for Xerox products. These revenues are reported as part of Intersegment Revenues, which are eliminated in consolidated revenues.
The FITTLE segment provides global leasing solutions and currently offers lease financing for direct channel customer purchases of Xerox equipment through bundled lease agreements, lease financing to end-user customers who purchase Xerox and non-Xerox equipment through our indirect channels and leasing solutions for OEMs of print and non-print related office equipment and IT services equipment. Segment revenues primarily include financing income on sales-type leases (including month-to-month extensions) and leasing fees. Segment revenues also include gains/losses from the sale of finance receivables including commissions, fees on the sales of underlying equipment residuals and servicing fees.
Xerox 2023 Form 10-Q 14


Segment Policy
We derive the results of our business segments directly from our internal management reporting system. The accounting policies that the Company uses to derive its segment results are substantially the same as those used by the Company in preparing its consolidated financial statements. The segment results include a significant level of management estimates regarding the allocation of revenues such as finance income in bundled lease arrangements and other leasing revenues as well as the allocation of expenses for shared selling and administrative services. Accordingly, the financial results for the segments may not be indicative of the results the businesses would have as on a standalone basis or what might be presented for the businesses in stand-alone financial statements. The CODM measures the performance of each segment based on several metrics, including segment revenues and profit. The CODM uses these results, in part, to evaluate the performance of, and to allocate resources to each segment. The FITTLE segment also includes interest expense associated with allocated debt of the Company in support of its Finance Receivables, while no interest expense is allocated to the Print and Other segment.
Selected financial information for our reportable segments was as follows:
Three Months Ended June 30,
2023
2022(1)
Print and OtherFITTLETotalPrint and OtherFITTLETotal
External revenue$1,653 $101 $1,754 $1,651 $96 $1,747 
Intersegment revenue(2)
21  21 22  22 
Total Segment revenue$1,674 $101 $1,775 $1,673 $96 $1,769 
Segment profit$107 $ $107 $29 $6 $35 
Segment margin(3)
6.5 % %6.1 %1.8 %6.3 %2.0 %
Depreciation and amortization$52 $ $52 $58 $ $58 
Interest income 49 49  52 52 
Interest expense 34 34  26 26 
Six Months Ended June 30,
2023
2022(1)
Print and OtherFITTLETotalPrint and OtherFITTLETotal
External revenue$3,266 $203 $3,469 $3,221 $194 $3,415 
Intersegment revenue(2)
44  44 45  45 
Total Segment revenue$3,310 $203 $3,513 $3,266 $194 $3,460 
Segment profit$207 $18 $225 $18 $14 $32 
Segment margin(3)
6.3 %8.9 %6.5 %0.6 %7.2 %0.9 %
Depreciation and amortization$105 $ $105 $119 $ $119 
Interest income 101 101  105 105 
Interest expense 70 70  50 50 
_____________
(1)Amounts for 2022 have been recasted to conform to the current year's reporting presentation. See the Segment Reporting Change section below.
(2)Intersegment revenue is primarily commissions and other payments made by the FITTLE Segment to the Print and Other Segment for the lease of Xerox equipment placements.
(3)Segment margin based on External revenue only.


Xerox 2023 Form 10-Q 15


Selected financial information for our reportable segments was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Revenue:
Total reported segments$1,775 $1,769 $3,513 $3,460 
Elimination of intersegment revenue(21)(22)(44)(45)
Total Revenue$1,754 $1,747 $3,469 $3,415 
Pre-tax Income (Loss)
Total reported segments$107 $35 $225 $32 
Restructuring and related costs, net(23)(1)(25)(19)
Amortization of intangible assets(10)(10)(21)(21)
PARC donation(132) (132) 
Accelerated share vesting (21) (21)
Other expenses, net(31)(8)(51)(65)
Total Pre-tax loss$(89)$(5)$(4)$(94)
Depreciation and Amortization
Total reported segments$52 $58 $105 $119 
Amortization of intangible assets10 10 21 21 
Total Depreciation and amortization$62 $68 $126 $140 
Interest Expense (1)
Total reported segments$34 $26 $70 $50 
Corporate12 23 26 52 
Total Interest expense$46 $49 $96 $102 
Interest Income
Total reported segments$49 $52 $101 $105 
Corporate4 3 9 4 
Total Interest income$53 $55 $110 $109 
_____________
(1)Amounts for 2022 have been recasted to conform to the current year's reporting presentation. See the Segment Reporting Change section below.

Segment Reporting Change
During the second quarter 2023, as a result of the recent strategic shift in the Company’s approach to funding FITTLE’s growth through finance receivables funding agreements that involve the sale of lease receivables, the measures for FITTLE’s segment revenues and profits used by our CODM were recasted as follows to correspond with this change in strategy:
The management and oversight of the equipment on operating leases portion of our financing business was transferred from the FITTLE segment to the marketing and sales groups in the Print and Other segment since the finance receivable funding agreement currently exclude the sale of operating lease arrangements.
The allocation of shared expenses as well as commissions and other payments made by the FITTLE segment to the Print and Other segment were recasted to better reflect the operations of FITTLE in line with the change in strategic direction.
The recasting of our segment measures align with the financial information used by our CODM in evaluating our reportable segments’ performance and allocating resources. The prior period amounts have been recasted to reflect the change in segment measures of revenue and profits.
Xerox 2023 Form 10-Q 16


The following provides the segment revenues and profits for each of the quarters of 2022 and the full-year 2022, and the first quarter 2023 periods, recasted to conform to our new segment measurements:
20222023
Q1Q2Q3Q4Full YearQ1
Segment Revenues:
As Reported:
Print and Other $1,550 $1,633 $1,641 $1,843 $6,667 $1,613 
FITTLE158 151 150 151 610 154 
Intersegment revenue(1)
(40)(37)(40)(53)(170)(52)
Total External Revenue$1,668 $1,747 $1,751 $1,941 $7,107 $1,715 
Change:
Print and Other$43 $40 $35 $19 $137 $23 
FITTLE(60)(55)(52)(50)(217)(52)
Intersegment revenue(1)
17 15 17 31 80 29 
Total External Revenue$ $ $ $ $ $ 
As Recasted:
Print and Other$1,593 $1,673 $1,676 $1,862 $6,804 $1,636 
FITTLE98 96 98 101 393 102 
Intersegment revenue(1)
(23)(22)(23)(22)(90)(23)
Total External Revenue$1,668 $1,747 $1,751 $1,941 $7,107 $1,715 
_____________
(1)Intersegment revenue is primarily commissions and other payments made by the FITTLE Segment to the Print and Other Segment for the lease of Xerox equipment placements.
20222023
Q1Q2Q3Q4Full YearQ1
Segment Profit/(Loss):
As Reported:
Print and Other $(20)$18 $57 $183 $238 $106 
FITTLE17 17 8 (5)37 12 
Total$(3)$35 $65 $178 $275 $118 
Change:
Print and Other$9 $11 $6 $(6)$20 $(6)
FITTLE(9)(11)(6)6 (20)6 
Total$ $ $ $ $ $ 
As Recasted:
Print and Other$(11)$29 $63 $177 $258 $100 
FITTLE8 6 2 1 17 18 
Total$(3)$35 $65 $178 $275 $118 
Xerox 2023 Form 10-Q 17


Note 5 – Lessor
Revenue from sales-type leases is presented on a gross basis when the Company enters into a lease to realize value from a product that it would otherwise sell in its ordinary course of business, whereas in transactions where the Company enters into a lease for the purpose of generating revenue by providing financing, the profit or loss, if any, is presented on a net basis. In addition, we have elected to account for sales tax and other similar taxes collected from a lessee as lessee costs and therefore we exclude these costs from contract consideration and variable consideration and present revenue net of these costs.
The components of lease income are as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
Location in Statements of (Loss) Income2023202220232022
Revenue from sales type leasesSales$245 $144 $475 $279 
Interest income on lease receivablesFinancing49 52 101 105 
Lease income - operating leasesServices, maintenance and rentals40 44 80 92 
Variable lease incomeServices, maintenance and rentals16 16 33 31 
Total Lease income$350 $256 $689 $507 

Profit at lease commencement on sales-type leases was estimated to be $88 and $44 for the three months ended June 30, 2023 and 2022, respectively, and $168 and $88 for the six months ended June 30, 2023 and 2022, respectively.
Note 6 – Divestiture
Donation of Palo Alto Research Center (PARC)
On April 29, 2023, Xerox completed the donation of its Palo Alto Research Center (PARC) subsidiary to Stanford Research Institute International (SRI), a nonprofit research institute. The donation enables Xerox to focus on its core businesses and prioritize growth through its business technology solutions for customers in Print, as well as Digital Services and IT Services. The donation also allows PARC to reach its full potential through SRI’s resources and deep-tech expertise that will enable PARC to focus exclusively on the development of pioneering innovative technologies. The majority of patents held by PARC will be retained by Xerox with a perpetual license to use those patents being provided to SRI. Xerox, at its option, will also continue to receive certain research services from SRI. The donation resulted in a net charge of $132 in the second quarter 2023, which includes allocated Goodwill of $115, the carrying value of the net assets associated with PARC being donated of $13, and approximately $4 of other costs and expenses related to the donation. The allocation of Goodwill was based on the relative fair value of the PARC business to the total fair value for the Print and Other Segment/Reporting Unit, which it was part of prior to the donation. The estimated fair values of the PARC business as well as the Print and Other reporting unit are based on estimates and assumptions that are considered Level 3 inputs under the fair value hierarchy. Xerox also recorded a net income tax benefit of $40 related to the donation for a net after-tax loss on the donation of $92. The donation is not expected to materially impact current estimates of future projections with respect to results of operations or cash flows of the Company.
Xerox 2023 Form 10-Q 18


Note 7 – Supplementary Financial Information
Cash, Cash Equivalents and Restricted Cash
Restricted cash primarily relates to escrow cash deposits made in Brazil associated with ongoing litigation as well as cash collections on finance receivables that were pledged for secured borrowings. As more fully discussed in Note 21 - Contingencies and Litigation, various litigation matters in Brazil require us to make cash deposits to escrow as a condition of continuing the litigation. Restricted cash amounts are classified in our Condensed Consolidated Balance Sheets based on when the cash will be contractually or judicially released.
Cash, cash equivalents and restricted cash amounts are as follows:
June 30,
2023
December 31,
2022
Cash and cash equivalents$477 $1,045 
Restricted cash
    Litigation deposits in Brazil43 39 
    Escrow and cash collections related to secured borrowing arrangements(1)
39 54 
    Other restricted cash10 1 
    Total Restricted cash92 94 
Cash, cash equivalents and restricted cash$569 $1,139 
_____________
(1)Represents collections on finance receivables pledged for secured borrowings that will be remitted to lenders in the following month.
Restricted cash is reported in the Condensed Consolidated Balance Sheets as follows:
June 30,
2023
December 31,
2022
Other current assets$49 $55 
Other long-term assets43 39 
Total Restricted cash$92 $94 
Supplemental Cash Flow Information
Summarized cash flow information is as follows:
Location in Statement of Cash FlowsSix Months Ended
June 30,
Source/(Use)20232022
Provision for receivablesOperating$12 $21 
Provision for inventoryOperating9 14 
Depreciation of buildings and equipmentOperating31 34 
Depreciation and obsolescence of equipment on operating leasesOperating55 62 
Amortization of internal use softwareOperating19 23 
Amortization of acquired intangible assetsOperating21 21 
Amortization of patents(1)
Operating4 5 
Amortization of customer contract costs(2)
Operating34 37 
Cost of additions to land, buildings and equipmentInvesting(11)(19)
Cost of additions to internal use softwareInvesting(4)(10)
Payments to acquire noncontrolling interests - Xerox HoldingsInvesting(3)(7)
Common stock dividends - Xerox HoldingsFinancing(81)(81)
Preferred stock dividends - Xerox HoldingsFinancing(7)(7)
Payments to noncontrolling interestsFinancing(2)(1)
Investment from noncontrolling interestsFinancing 5 
Repurchases related to stock-based compensation - Xerox HoldingsFinancing(7)(10)
_____________
(1)Amortization of patents is reported in Decrease in other current and long-term assets in the Condensed Consolidated Statements of Cash Flows.
(2)Amortization of customer contract costs is reported in Decrease in other current and long-term assets in the Condensed Consolidated Statements of Cash Flows. Refer to Note 3 - Revenue - Contract Costs for additional information.
Xerox 2023 Form 10-Q 19


Supplier Finance Programs
The Company has a program through a financial institution that enables vendors and suppliers, at their option, to receive early payment for their invoices. The program operates in a similar manner to a purchasing card program, however with this program the Company receives invoices associated with those vendors and suppliers participating in the program and confirms and validates those invoices and amounts due before passing the invoices on to the financial institution for early payment at a discounted amount. The financial institution subsequently invoices the Company for the stated or full amount of the invoices paid early and we are required to make payment within 45 days of the statement date. The overall impact of the program generally results in the Company paying its supplier and vendor invoices consistent with their original terms. This program is generally available to all non-inventory vendors and suppliers. Spending associated with this program during the three and six months ended June 30, 2023 was approximately $30 and $60, respectively. All outstanding amounts related to the program are recorded within Accounts payable in our Condensed Consolidated Balance Sheets, and the associated payments are included in operating activities within our Condensed Consolidated Statements of Cash Flows. The amount due to vendors and suppliers participating in this program and included in Accounts payable was approximately $35 and $40 as of June 30, 2023 and December 31, 2022, respectively.
Note 8 – Accounts Receivable, Net
Accounts receivable, net were as follows:
June 30,
2023
December 31,
2022
Invoiced$741 $698 
Accrued(1)
220 211 
Allowance for doubtful accounts(58)(52)
Accounts receivable, net$903 $857 
_____________
(1)Accrued receivables include amounts to be invoiced in the subsequent quarter for current services provided.
The allowance for doubtful accounts was as follows:
20232022
Balance at January 1st
$52 $58 
Provision3 9 
Charge-offs(5)(3)
Recoveries and other(1)
3 (1)
Balance at March 31st
53 63 
Provision6 3 
Charge-offs(3)(2)
Recoveries and other(1)
2 (1)
Balance at June 30th
$58 $63 
_____________
(1)Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivable is determined based on an assessment of past collection experience as well as consideration of current and future economic conditions and changes in our customer collection trends. Based on that assessment the allowance for doubtful accounts as a percent of gross accounts receivable was 6.0% at June 30, 2023 and 5.7% at December 31, 2022.
Accounts Receivable Sales Arrangements
Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. The accounts receivable sold are generally short-term trade receivables with payment due dates of less than 60 days. We have one facility in Europe that enables us to sell accounts receivable associated with our distributor network on an ongoing basis, without recourse. Under this arrangement, we sell our entire interest in the related accounts receivable for cash and no portion of the payment is held back or deferred by the purchaser.
Of the accounts receivable sold and derecognized from our balance sheet, $76 and $159 remained uncollected as of June 30, 2023 and December 31, 2022, respectively.
Xerox 2023 Form 10-Q 20


Accounts receivable sales activity was as follows:
 Three Months Ended
June 30,
Six Months Ended
June 30,
 2023202220232022
Accounts receivable sales(1)
$88 $120 $174 $236 
____________
(1)Losses on sales were not material. Customers may also enter into structured-payable arrangements that require us to sell our receivables from that customer to a third-party financial institution, which then makes payments to us to settle the customer's receivable. In these instances, we ensure the sale of the receivables are bankruptcy-remote and the payment made to us is without recourse. The activity associated with these arrangements is not reflected in this disclosure, as payments under these arrangements have not been material and these are customer directed arrangements.
Note 9 – Finance Receivables, Net
Finance receivables include sales-type leases and installment loans arising from the marketing of our equipment. These receivables are typically collateralized by a security interest in the underlying assets.
Finance receivables, net were as follows:
 June 30,
2023
December 31,
2022
Gross receivables$3,133 $3,593 
Unearned income(323)(374)
Subtotal2,810 3,219 
Residual values  
Allowance for doubtful accounts(103)(117)
Finance receivables, net2,707 3,102 
Less: Billed portion of finance receivables, net70 93 
Less: Current portion of finance receivables not billed, net940 1,061 
Finance receivables due after one year, net$1,697 $1,948 
Finance Receivables – Allowance for Credit Losses and Credit Quality
Our finance receivable portfolios are primarily in the U.S., Canada and EMEA. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Customer credit limits are based upon an initial evaluation of the customer's credit quality and we adjust that limit accordingly based upon ongoing credit assessments of the customer, including payment history and changes in credit quality.
The allowance for doubtful credit losses is principally determined based on an assessment of origination year and past collection experience as well as consideration of current and future economic conditions and changes in our customer collection trends. Based on that assessment, the allowance for doubtful credit losses as a percentage of gross finance receivables (net of unearned income) was 3.7% at June 30, 2023 and 3.6% at December 31, 2022. Our finance receivable bad debt provision in the first quarter 2023 was a credit of $12 primarily related to a reserve release in the U.S. of approximately $12 due to the favorable reassessment of the credit exposure on a large customer receivable balance after a contract amendment which improved our credit position as well as a reserve release of approximately $5 related to the sale of finance receivables. The bad debt provision returned to normal trends in the second quarter 2023 and was slightly higher than the prior year primarily due to increased finance lease originations.
Our allowance for doubtful finance receivables is effectively determined by geography. The risk characteristics in our finance receivable portfolio segments are generally consistent with the risk factors associated with the economies of the countries/regions included in those geographies. Since EMEA is comprised of various countries and regional economies, the risk profile within that portfolio segment is somewhat more diversified due to the varying economic conditions among and within the countries.
In determining the level of reserve required we critically assessed current and forecasted economic conditions and trends to ensure we objectively considered those expected impacts in the determination of our reserve. Our assessment also included a review of current portfolio credit metrics and the level of write-offs incurred over the past year. We believe our current reserve position remains sufficient to cover expected future losses that may result from current and future macro-economic conditions including higher inflation, interest rates, and the potential for recessions in the geographic areas of our customers. We continue to monitor developments in future economic conditions and trends, and as a result, our reserves may need to be updated in future periods.
Xerox 2023 Form 10-Q 21


The allowance for doubtful accounts as well as the related investment in finance receivables were as follows:
United StatesCanada
EMEA(1)
Total
Balance at December 31, 2022
$83 $7 $27 $117 
Provision(15) 3 (12)
Charge-offs(5) (2)(7)
Recoveries and other(2)
2  1 3 
Balance at March 31, 2023$65 $7 $29 $101 
Provision5 1 3 9 
Charge-offs(4)(1)(4)(9)
Recoveries and other(2)
 1 1 2 
Balance at June 30, 2023$66 $8 $29 $103 
Balance at December 31, 2021
$77 $11 $30 $118 
Provision3  3 6 
Charge-offs(2)(1)(1)(4)
Recoveries and other(2)
 1 (1) 
Balance at March 31, 2022$78 $11 $31 $120 
Provision 1 3 4 
Charge-offs(3)(1)(2)(6)
Recoveries and other(2)
  (2)(2)
Balance at June 30, 2022$75 $11 $30 $116 
Finance receivables collectively evaluated for impairment (3)
June 30, 2023(3)
$1,444 $244 $1,122 $2,810 
June 30, 2022(3)
$1,861 $230 $972 $3,063 
_____________
(1)Includes developing market countries.
(2)Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
(3)Total Finance receivables exclude the allowance for credit losses of $103 and $116 at June 30, 2023 and 2022, respectively.
In the U.S., customers are further evaluated by class based on the type of lease origination. The primary categories are direct, which primarily includes leases originated directly with end-user customers through bundled lease arrangements, and indirect, which primarily includes leases originated through our XBS sales channel and lease financing to end-user customers who purchased equipment we sold to distributors or resellers.
We evaluate our customers based on the following credit quality indicators:
Low Credit Risk: This rating includes accounts with excellent to good business credit, asset quality and capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poor's (S&P) rating of BBB- or better. Loss rates in this category in the normal course are generally less than 1%.
Average Credit Risk: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain with such leases. Loss rates in this category in the normal course are generally in the range of 2% to 5%.
High Credit Risk: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees, etc. Accounts in this category include customers who were downgraded during the term of the lease from low and average credit risk evaluation when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category in the normal course are generally in the range of 7% to 10%.
Xerox 2023 Form 10-Q 22


Credit quality indicators are updated at least annually, or more frequently to the extent required by economic conditions, and the credit quality of any given customer can change during the life of the portfolio.
Details about our finance receivables portfolio based on geography, origination year and credit quality indicators are as follows:
 June 30, 2023
 20232022202120202019PriorTotal
Finance
Receivables
United States (Direct)
Low Credit Risk$76 $64 $76 $58 $32 $9 $315 
Average Credit Risk43 44 63 31 21 4 206 
High Credit Risk19 39 28 29 10 4 129 
Total $138 $147 $167 $118 $63 $17 $650 
Charge-offs$ $ $1 $ $1 $1 $3 
United States (Indirect)
Low Credit Risk$119 $129 $87 $43 $20 $2 $400 
Average Credit Risk97 124 79 34 15 2 351 
High Credit Risk11 14 10 5 2 1 43 
Total$227 $267 $176 $82 $37 $5 $794 
Charge-offs$ $2 $2 $2 $1 $ $7 
Canada
Low Credit Risk$23 $27 $19 $14 $8 $1 $92 
Average Credit Risk34 42 22 17 10 2 127 
High Credit Risk4 6 5 6 3 1 25 
Total$61 $75 $46 $37 $21 $4 $244 
Charge-offs$ $ $ $ $ $ $ 
EMEA(1)
Low Credit Risk$158 $240 $139 $69 $36 $12 $654 
Average Credit Risk98 142 89 50 30 7 416 
High Credit Risk11 17 11 7 5 1 52 
Total$267 $399 $239 $126 $71 $20 $1,122 
Charge-offs$ $3 $ $1 $1 $ $5 
Total Finance Receivables
Low Credit Risk$376 $460 $321 $184 $96 $24 $1,461 
Average Credit Risk272 352 253 132 76 15 1,100 
High Credit Risk45 76 54 47 20 7 249 
Total$693 $888 $628 $363 $192 $46 $2,810 
Total Charge-offs$ $5 $3 $3 $3 $1 $15 
Xerox 2023 Form 10-Q 23



 December 31, 2022
 20222021202020192018PriorTotal
Finance
Receivables
United States (Direct)
Low Credit Risk$173 $104 $80 $53 $23 $2 $435 
Average Credit Risk83 36 26 28 7 2 182 
High Credit Risk71 70 49 18 6 2 216 
Total $327 $210 $155 $99 $36 $6 $833 
United States (Indirect)
Low Credit Risk$249 $165 $91 $49 $12 $1 $567 
Average Credit Risk210 156 73 40 11  490 
High Credit Risk22 20 9 5 2  58 
Total$481 $341 $173 $94 $25 $1 $1,115 
Canada
Low Credit Risk$31 $22 $17 $12 $5 $ $87 
Average Credit Risk46 25 22 16 5  114 
High Credit Risk6 6 8 4 2 1 27 
Total$83 $53 $47 $32 $12 $1 $228 
EMEA(1)
Low Credit Risk$269 $167 $90 $59 $24 $5 $614 
Average Credit Risk152 105 63 43 15 3 381 
High Credit Risk17 13 9 7 2  48 
Total$438 $285 $162 $109 $41 $8 $1,043 
Total Finance Receivables
Low Credit Risk$722 $458 $278 $173 $64 $8 $1,703 
Average Credit Risk491 322 184 127 38 5 1,167 
High Credit Risk116 109 75 34 12 3 349 
Total$1,329 $889 $537 $334 $114 $16 $3,219 
_____________
(1)Includes developing market countries.

Xerox 2023 Form 10-Q 24


The aging of our receivables portfolio is based upon the number of days an invoice is past due. Receivables that are more than 90 days past due are considered delinquent. Receivable losses are charged against the allowance when management believes the uncollectibility of the receivable is confirmed and is generally based on individual credit evaluations, results of collection efforts and specific circumstances of the customer. Subsequent recoveries, if any, are credited to the allowance.
We generally continue to maintain equipment on lease and provide services to customers that have invoices for finance receivables that are 90 days or more past due and, as a result of the bundled nature of billings, we also continue to accrue interest on those receivables. However, interest revenue for such billings is only recognized if collectability is deemed probable.
The aging of our billed finance receivables is as follows:
 June 30, 2023
 Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Direct $24 $5 $4 $33 $617 $650 $37 
Indirect16 4 3 23 771 794  
Total United States40 9 7 56 1,388 1,444 37 
Canada5 1 1 7 237 244 10 
EMEA(1)
8 2 1 11 1,111 1,122 12 
Total$53 $12 $9 $74 $2,736 $2,810 $59 
 December 31, 2022
 Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Direct$30 $6 $6 $42 $791 $833 $47 
Indirect27 6 4 37 1,078 1,115  
Total United States57 12 10 79 1,869 1,948 47 
Canada5 1  6 222 228 6 
EMEA(1)
9 2 1 12 1,031 1,043 12 
Total$71 $15 $11 $97 $3,122 $3,219 $65 
_____________
(1)Includes developing market countries
Sales of Receivables
In December 2022, the Company entered into a finance receivables funding agreement with an affiliate of HPS Investment Partners (HPS) pursuant to which the Company agreed to offer for sale, and HPS agreed to purchase, certain eligible pools of finance receivables on a monthly basis in transactions structured as "true sales at law" and bankruptcy remote transfers and we have received an opinion to that effect from outside legal counsel. Accordingly, the receivables sold were derecognized from our financial statements and HPS does not have recourse back to the Company for uncollectible receivables.
The finance receivables funding agreement has an initial term through January 31, 2024, with automatic one-year extensions thereafter, unless terminated by either the Company or HPS. Additionally, the Company will continue to service the lease receivables for a specified fee and will also be paid a commission on lease receivables sold under the finance receivables funding agreement.
During the second quarter 2023, the finance receivables funding agreement with HPS was amended to expand the pools of finance receivables eligible for sale and to include the sale of the underlying leased equipment to HPS. The commission paid by HPS was also accordingly amended to cover the value associated with the underlying equipment being sold to HPS. The company will retain a first right of refusal to repurchase the underlying equipment at the end of the lease term, to the extent offered for sale by HPS at its then fair value. The amendments were retroactive to prior sales but the adjusted impact on net proceeds and the gain/loss on prior sales was immaterial.
Of the finance receivables sold and derecognized from our balance sheet, $653 and $60 remained uncollected as of June 30, 2023, and December 31, 2022, respectively.
Xerox 2023 Form 10-Q 25


Finance receivable sales activity was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
 2023202220232022
Finance receivable sales - net proceeds(1)
$381 $ $642 $ 
Gain on sale/Commissions(2)(3)
9  11  
Servicing revenue(2)
$2 $ $3 $ 
_____________
(1)Cash proceeds were reported in Net cash provided by operating activities.
(2)Recorded in Services, maintenance and rentals as Other Revenue. Amounts include revenues associated with the sale of the underlying leased equipment.
(3)The three and six months ended June 30, 2023, includes $2, respectively, of revenues associated with the sale of the underlying leased equipment and which are expected to be paid over the term of the agreements.
Secured Borrowings and Collateral
In 2022 and 2021, we sold certain finance receivables to consolidated special purpose entities included in our Condensed Consolidated Balance Sheet as collateral for secured loans.
Refer to Note 13 - Debt for additional information related to these arrangements.
Note 10 – Inventories and Equipment on Operating Leases, Net
The following is a summary of Inventories by major category:
June 30,
2023
December 31,
2022
Finished goods$633 $640 
Work-in-process46 45 
Raw materials103 112 
Total Inventories$782 $797 
The transfer of equipment from our inventories to equipment subject to an operating lease is presented in our Condensed Consolidated Statements of Cash Flows in the operating activities section. Equipment on operating leases and similar arrangements consist of our equipment rented to customers and depreciated to estimated salvage value at the end of the lease term.
Equipment on operating leases and the related accumulated depreciation are as follows:
 June 30,
2023
December 31,
2022
Equipment on operating leases$1,128 $1,163 
Accumulated depreciation(869)(928)
Equipment on operating leases, net$259 $235 
Total contingent rentals on operating leases, consisting principally of usage charges in excess of minimum contracted amounts, were $16 and $16 for the three months ended June 30, 2023 and 2022, respectively, and $33 and $31 for the six months ended June 30, 2023 and 2022, respectively.
Secured Borrowings and Collateral
In 2021, we sold the rights to payments under operating leases to a consolidated special purpose entity included in our Condensed Consolidated Balance Sheet as collateral for a secured loan.
Refer to Note 13 - Debt for additional information related to this arrangement.
Xerox 2023 Form 10-Q 26


Note 11 – Lessee
Operating Leases
We have operating leases for real estate and vehicles in our domestic and international operations, and for certain equipment in our domestic operations. Additionally, we have identified embedded operating leases within certain supply chain contracts for warehouses, primarily within our domestic operations. Our leases have remaining terms of up to twelve years and a variety of renewal and/or termination options.
The components of lease expense are as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Operating lease expense$22 $24 $45 $49 
Short-term lease expense4 4 8 8 
Variable lease expense(1)
13 13 26 25 
Sublease income (2)(1)(4)
Total Lease expense$39 $39 $78 $78 
_____________
(1)Variable lease expense is related to our leased real estate for offices and warehouses and primarily includes labor and operational costs as well as taxes and insurance.
As of June 30, 2023, we had no operating leases that were material that had not yet commenced.
Operating lease ROU assets, net and operating lease liabilities were reported in the Condensed Consolidated Balance Sheets as follows:
June 30,
2023
December 31,
2022
Other long-term assets$188 $215 
Accrued expenses and other current liabilities$55 $68 
Other long-term liabilities148 161 
Total Operating lease liabilities$203 $229 
The assets and the liabilities related to our finance leases were immaterial for all periods presented.
Xerox 2023 Form 10-Q 27


Note 12 – Restructuring Programs
We engage in restructuring actions and other transformation efforts in order to reduce our cost structure and realign it to the changing nature of our business. As part of our efforts to reduce costs, our restructuring actions may also include the off-shoring and/or outsourcing of certain operations, services and other functions, as well as reducing our real estate footprint. During the six months ended June 30, 2023, we recorded Restructuring and related costs, net of $25, which includes $2 of restructuring charges, $12 of asset impairment charges and $11 of related costs.
Restructuring Charges
During the six months ended June 30, 2023, we recorded net restructuring charges of $2, which included $8 of severance costs related to headcount reductions of approximately 150 employees worldwide. These costs were partially offset by $6 of net reversals, which primarily reflect changes in estimated reserves from prior period initiatives.
Charges were primarily related to the Print and Other segment as amounts related to the FITTLE segment were immaterial for all periods presented.
Information related to our restructuring programs is summarized below:
Severance and
Related Costs
Other Contractual Termination Costs(2)
Total
Balance at December 31, 2022$39 $4 $43 
Provision5  5 
Reversals(4) (4)
Net current period charges(1)
1  1 
Charges against reserve and currency(6) (6)
Balance at March 31, 202334 4 38 
Provision3  3 
Reversals(2) (2)
Net current period charges(1)
1  1 
Charges against reserve and currency(7)(1)(8)
Balance at June 30, 2023$28 $3 $31 
______________
(1)Represents net amount recognized within the Condensed Consolidated Statements of (Loss) Income for the period shown for restructuring charges. Reversals of prior charges primarily include net changes in estimated reserves from prior period initiatives.
(2)Primarily includes additional costs incurred upon the exit from our facilities including decommissioning costs and associated contractual termination costs.
The following table summarizes the reconciliation to the Condensed Consolidated Statements of Cash Flows:
 Six Months Ended
June 30,
 20232022
Charges against reserve and currency$(14)$(21)
Effects of foreign currency and other non-cash items  
Restructuring cash payments$(14)$(21)
Asset Impairment Charges
Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision. Second quarter 2023 activity includes the impairment associated with the Company's sale of its Xerox Research Center of Canada (XRCC), the Canadian research division of Xerox, to Myant Capital Partners, which was completed in July 2023. The impairment reflects the held-for-sale write down of XRCC's net long-lived assets to their fair value.

Xerox 2023 Form 10-Q 28


A summary of our restructuring-related asset impairment activity is as follows:
 Three Months Ended
June 30,
Six Months Ended
June 30,
 2023202220232022
Lease right of use assets(1)
$ $ $ $1 
Owned assets(1)
12 1 12 1 
Asset impairments12 1 12 2 
Gain on sales of owned assets(2)
 (20) (20)
Adjustments/Reversals    
Net asset impairment charge$12 $(19)$12 $(18)
_____________
(1)Primarily related to the exit and abandonment of leased and owned facilities, net of any potential sublease income and recoveries.
(2)Reflect gain on the sales of exited surplus facilities and land.
Related Costs
In connection with our restructuring programs, we also incurred certain related costs as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Retention related severance/bonuses(1)
$ $ $1 $(2)
Contractual severance costs (1) (1)
Consulting and other costs(2)
10  10  
Total$10 $(1)$11 $(3)
_____________
(1)Includes retention related severance and bonuses for employees expected to continue working beyond their minimum retention period before termination. The credit for the six months ended June 30, 2022 reflects a change in estimate.
(2)Represents professional support services associated with our business transformation initiatives.

Cash paid for restructuring related costs were $11 and $2 for the six months ended June 30, 2023 and 2022, respectively. The restructuring related costs reserve was $11 and $12 at June 30, 2023 and December 31, 2022, respectively. The balance at June 30, 2023 is expected to be paid over the next twelve months.
Note 13 – Debt
Credit Facility
In May 2023, Xerox Corporation, as borrower, and its parent company, Xerox Holdings Corporation, entered into a five-year asset-based revolving credit agreement (the ABL Facility) with Citibank, N.A., as administrative and collateral agent and several participating lending banks including Citibank N.A. The ABL Facility has an initial maturity date of May 22, 2028. Principal is payable in full at maturity on May 22, 2028, and there are no scheduled principal payments prior to maturity. We deferred approximately $7 of debt issuance costs in connection with the ABL Facility, which will be amortized over the five-year term. Our previous $250 Credit Facility due July 2024 was terminated prior to entering into the ABL Facility and resulted in a debt extinguishment loss of approximately $1 related to the write-off of deferred debt issuance costs.
Under the ABL Facility, Xerox Corporation may borrow up to the lesser of (x) $300 and (y) a borrowing base calculated based on working capital amounts (Accounts receivable and Inventories) as set forth in the ABL Facility Agreement. The ABL Facility includes an uncommitted accordion feature that allows Xerox Corporation to increase the facility by a total of up to $250, subject to obtaining additional commitments from existing lenders or new lending institutions. The ABL Facility also includes a $100 letter of credit subfacility. Xerox Corporation's borrowings under the ABL Facility are supported by guarantees from Xerox Holdings Corporation and certain of Xerox Corporation's Canadian and UK subsidiaries, and by security interests in substantially all of the working capital assets of Xerox Corporation, Xerox Holdings Corporation, and such Canadian and UK subsidiaries.
At Xerox Corporations’s election, the loans under the ABL Facility will bear interest at either:
(1)     a fluctuating rate per annum equal to the highest of (A) Citibank’s base rate, (B) a rate of 0.5% in excess of the “NYFRB” rate, and (C) a rate of 1.0% in excess of one-month Term SOFR, provided that such fluctuating rate shall not be less than 0.0%, in each case plus an applicable margin (the loans bearing interest at such fluctuating rate, “ABR Loans”); or
Xerox 2023 Form 10-Q 29


(2)     the one-, three-, or six-month period or (as agreed to by the Agent and the Lenders) such other period, as selected by the Xerox Corporation, per annum Term SOFR (plus a 0.10% credit spread adjustment), provided that such rate shall not be less than 0.0%, plus an applicable margin (the loans bearing interest at such rate “Term SOFR Loans”).
The applicable margin for ABR Loans ranges from 0.5% to 1.0% depending on the Company’s average excess availability. The applicable margin for Term SOFR Loans from 1.5% to 2.0% depending on the Company’s average excess availability.
At June 30, 2023, borrowings under the ABL Facility were $200 and no letters of credits were issued under the facility. The $200 borrowing at June 30, 2023 currently bears interest at an average of 7.19% through July 31, 2023. If the balance remains outstanding after that date, the rate will be reset through a new borrowing under the ABL Facility. Based on management's intent to repay the amount borrowed over the next six months and not refinance it past one year, the $200 is included in short-term debt in the Balance Sheet at June 30, 2023.
The ABL Facility requires the Company to comply with a fixed charge coverage ratio of 1X, as defined in the ABL Facility Agreement, measured as of the end of each fiscal quarter during which excess availability is less than an amount equal to the greater of (A) $22.5 and (B) 10% of the Line Cap (the lesser of the aggregate amount of Revolving Commitments and the then-applicable Borrowing Base). Based on the excess availability at June 30, 2023, the fixed charge coverage ratio measurement was not applicable. The ABL Facility also contains negative covenants governing dividends, investments, indebtedness, and other matters customary for similar facilities. As of June 30, 2023, we were in full compliance with all covenants under the ABL Facility and no Event of Default (as such term is defined in the ABL Facility) had occurred.
If an event of default occurs under the ABL Facility, the entire principal amount outstanding, together with all accrued unpaid interest and other amounts owed in respect thereof, may be declared immediately due and payable, subject, in certain instances, to the expiration of applicable cure periods.
Xerox Holdings Corporation/Xerox Corporation Intercompany Loan
At June 30, 2023 and December 31, 2022, the balance of the Xerox Holdings Corporation Intercompany Loan reported in Xerox Corporation’s Condensed Consolidated Balance Sheet was $1,497 and $1,496, respectively, which is net of related debt issuance costs, and the intercompany interest payable was $30 and $30, respectively. Xerox Corporation’s interest expense included interest expense associated with this Intercompany Loan of $19 and $19 for the three months ended June 30, 2023 and 2022, respectively, and $39 and $39 for the six months ended June 30, 2023 and 2022, respectively.
Secured Borrowings and Collateral
In 2022 and 2021, we entered into secured loan agreements with various financial institutions where we sold finance receivables and rights to payments under our equipment on operating leases. In certain transactions, the sales were made to special purpose entities (SPEs), owned and controlled by Xerox where the SPEs funded the purchase through amortizing secured loans from the financial institutions. The loans have variable interest rates and expected lives of approximately 2.5 years, with half projected to be repaid within the first year based on collections of the underlying portfolio of receivables. For certain loans, we entered into interest rate hedge agreements to either fix or cap the interest rate over the life of the loan.
The sales of the receivables to the SPEs were structured as "true sales at law," and we have received opinions to that effect from outside legal counsel. However, the transactions were accounted for as secured borrowings as we fully consolidate the SPEs in our financial statements. As a result, the assets of the SPEs are not available to satisfy any of our other obligations. Conversely, the credit holders of these SPEs do not have legal recourse to the Company’s general credit.
During the second quarter 2023, we repaid the remaining balance from the December 2022 U.S. Secured Borrowing of $185 early with the proceeds from the sale of the underlying secured finance receivables of approximately $205. The sale was part of the sales completed in the second quarter 2023 under finance receivables funding agreement as disclosed in Note 9 - Finance Receivables, Net - Sales of Receivables. As a result of the early extinguishment of this debt, we incurred a loss of approximately $3 related to the write-off of the deferred debt issuance costs partially offset by a gain on a dedesignated swap associated with this borrowing.
Xerox 2023 Form 10-Q 30


Below are the secured assets and obligations held by subsidiaries of Xerox, which are included in our Condensed Consolidated Balance Sheets.
June 30, 2023
Finance Receivables, Net(1)
Equipment on Operating Leases, Net
Secured Debt(2)
Interest Rate(3)
Expected Maturity
U.S.(4)
January 2022$401 $ $277 6.52 %2024
September 20211313756.49 %2024
Total5323352
Canada(4)
April 2022500425.86 %2025
France
December 202218101324.69 %2025
Total$763 $3 $526 
December 31, 2022
Finance Receivables, Net(1)
Equipment on Operating Leases, Net
Secured Debt(2)
Interest Rate(3)
Expected Maturity
U.S.(4)
December 2022$370 $ $247 7.43 %2025
January 2022528 4075.83 %2024
September 202118051365.65 %2024
Total1,078 5790
Canada(4)
April 202263 575.45 %2025
France
December 2022235 1953.03 %2025
Total$1,376 $5 $1,042 
_____________
(1)Includes (i) Billed portion of finance receivables, net (ii) Finance receivables, net and (iii) Finance receivables due after one year, net as included in the condensed consolidated balance sheets as of June 30, 2023 and December 31, 2022.
(2)Represents the principal debt balance and excludes debt issuance costs of $1 and $5 as of June 30, 2023 and December 31, 2022, respectively.
(3)Represents the pre-hedged rate. Refer to Note 14 - Financial Instruments for additional information regarding hedging of these borrowings.
(4)Secured assets and obligations held by SPEs.
Interest Expense and Income
Interest expense and income were as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Interest expense(1)(2)
$46 $49 $96 $102 
Interest income(3)
53 55 110 109 
____________
(1)Includes Cost of financing as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of (Loss) Income.
(2)Interest expense of Xerox Corporation included intercompany interest expense associated with the Xerox Holdings Corporation / Xerox Corporation Intercompany Loan of $19 and $19 for the three months ended June 30, 2023 and 2022, respectively, and $39 and $39 for the six months ended June 30, 2023 and 2022, respectively.
(3)Includes Financing revenue as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of (Loss) Income.
Xerox 2023 Form 10-Q 31


Note 14 – Financial Instruments
Interest Rate Risk Management
We use interest rate swap and interest rate cap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.
Cash Flow Hedges
We use interest rate swaps and caps to manage the exposure to variability in the interest rate payments on our secured loan agreements entered into over the last two years. The interest rate swaps convert the interest paid on certain loans to a fixed amount while the caps limit the maximum amount of interest paid. At June 30, 2023 there were three interest rate derivatives outstanding as follows:
Secured BorrowingDerivative Type
Principal Debt (1)
Notional Amount
Expected MaturityPre-Hedged RateHedged RateNet Fair Value
United StatesN/A$277 $ 20246.52 % %$ 
United StatesCap75 75 20246.49 %0.50 %2 
CanadaSwap42 36 20255.86 %2.57 %1 
FranceCap132 158 20254.69 %3.00 %1 
Total$526 $269 $4 
_____________
(1)Excludes debt issuance costs of $1 at June 30, 2023.
No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of (Loss) Income for these designated cash flow hedges and all components of each derivative's gain or loss were included in the assessment of hedge effectiveness.
A cash flow hedge of an interest rate cap with an asset value of $2 associated with the December 2022 U.S. Secured Borrowing was dedesignated during second quarter 2023 as a result of the early repayment of that debt in the second quarter 2023. The dedesignation resulted in the release of the deferred gain in Accumulated Other Comprehensive Loss and was recorded as part of the Early Extinguishment of Debt. See Secured Borrowings and Collateral in Note 13 – Debt for additional information.
Foreign Exchange Risk Management
We are a global company and we are exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchased option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:
Foreign currency-denominated assets and liabilities
Forecasted purchases and sales in foreign currency
At June 30, 2023 and December 31, 2022, we had outstanding forward exchange and purchased option contracts with gross notional values of $1,285 and $1,541 respectively, with terms of less than 12 months. At June 30, 2023, approximately 90% of the contracts mature within three months, 6% mature in three to six months and 4% in six to twelve months.
Foreign Currency Cash Flow Hedges
We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated inventory purchases, sales and expenses. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of (Loss) Income for these designated cash flow hedges for all periods presented, and all components of each derivative's gain or loss were included in the assessment of hedge effectiveness. The net liability fair value of these contracts was $9 and $4 as of June 30, 2023 and December 31, 2022, respectively.
During second quarter 2023, as a result of a change in the currency terms included in a supplier inventory contract, forecasted purchases of inventory in YEN were no longer expected. This change resulted in several YEN/USD designated cash flow hedges, with a liability value of approximately $2, being dedesignated since the underlying forecasted purchases were no longer probable. Accordingly, the $2 deferred loss in Accumulated Other Comprehensive Loss was reclassified to earnings and recorded in Currency losses, net in the second quarter 2023.
Xerox 2023 Form 10-Q 32



Summary of Derivative Instruments Fair Value
The following table provides a summary of the fair value amounts of our derivative instruments:
Designation of DerivativesBalance Sheet LocationJune 30,
2023
December 31,
2022
Derivatives Designated as Hedging Instruments
Foreign exchange contracts - forwardsOther current assets$ $5 
Accrued expenses and other current liabilities(9)(9)
Interest rate capOther long-term assets3 6 
Interest rate swapOther long-term assets1 1 
Net designated derivative (liabilities) assets$(5)$3 
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwardsOther current assets$6 $14 
Accrued expenses and other current liabilities(14)(2)
Interest rate capOther long-term assets3  
Net undesignated derivative assets$(5)$12 
Summary of DerivativesTotal Derivative assets$13 $26 
Total Derivative liabilities(23)(11)
Net Derivative (liabilities) assets$(10)$15 
Summary of Derivative Instruments Gains (Losses)
Derivative gains and (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains (losses).
Designated Derivative Instruments Gains (Losses)
The following table provides a summary of gains (losses) on derivative instruments in cash flow hedging relationships:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Derivative Loss Recognized in OCI (Effective Portion)
Foreign exchange contracts - forwards and options$(13)$(23)$(15)$(38)
Interest rate contracts    
Total$(13)$(23)$(15)$(38)
Location of Derivative Losses Reclassified from AOCL to Income (Effective Portion)
Cost of sales$(8)$(4)$(14)$(6)
Interest expense1  2  
Total$(7)$(4)$(12)$(6)
As of June 30, 2023, a net after-tax loss of $5 was recorded in Accumulated other comprehensive loss associated with our cash flow hedging activity.
Non-Designated Derivative Instruments Gains (Losses)
Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the remeasurement of the underlying foreign currency-denominated asset or liability.
The following table provides a summary of gains and (losses) on non-designated derivative instruments:
Derivatives NOT Designated as Hedging InstrumentsLocation of Derivative Gain (Loss)Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Foreign exchange contracts – forwardsOther expenses, net – Currency losses, net$(28)$(14)$(33)$(23)
Xerox 2023 Form 10-Q 33


Currency losses, net were $5 and $1 for the three months ended June 30, 2023 and 2022, respectively, and were $16 and $1 for six months ended June 30, 2023 and 2022, respectively. Net currency gains and losses include the mark-to-market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives as well as the remeasurement of foreign currency-denominated assets and liabilities and are included in Other expenses, net.
Note 15 – Fair Value of Financial Assets and Liabilities
The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs. 
June 30,
2023
December 31,
2022
Assets
Foreign exchange contracts - forwards$6 $19 
Interest rate cap6 6 
Interest rate swap1 1 
Deferred compensation plan investments in mutual funds14 15 
Total$27 $41 
Liabilities
Foreign exchange contracts - forwards$23 $11 
Deferred compensation plan liabilities14 14 
Total$37 $25 
We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.
Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for those funds. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections.
Summary of Other Financial Assets and Liabilities
The estimated fair values of our other financial assets and liabilities were as follows:
 June 30, 2023December 31, 2022
 
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
Cash and cash equivalents$477 $477 $1,045 $1,045 
Accounts receivable, net903 903 857 857 
Short-term debt and current portion of long-term debt891 881 860 861 
Long-term Debt
Xerox Holdings Corporation1,496 1,352 1,496 1,294 
Xerox Corporation595 419 894 726 
Xerox - Other Subsidiaries(1)
134 134 476 478 
Long-term debt$2,225 $1,905 $2,866 $2,498 
____________
(1)Represents subsidiaries of Xerox Corporation
The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short-term debt, including the current portion of long-term debt, and Long-term debt was estimated based on the current rates offered to us for debt of similar maturities (Level 2). The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.
Xerox 2023 Form 10-Q 34


Note 16 – Employee Benefit Plans
The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:
Three Months Ended June 30,
 Pension Benefits
U.S. PlansNon-U.S. PlansRetiree Health
Components of Net Periodic Benefit Costs:202320222023202220232022
Service cost$ $1 $1 $4 $ $1 
Interest cost27 24 47 33 2 2 
Expected return on plan assets(24)(24)(51)(59)  
Recognized net actuarial loss (gain)4 3 4 6 (4)(1)
Amortization of prior service cost (credit)  2  (3)(3)
Recognized settlement loss7 15     
Defined benefit plans14 19 3 (16)(5)(1)
Defined contribution plans5 5 4 4 n/an/a
Net Periodic Benefit Cost (Credit)19 24 7 (12)(5)(1)
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income (Loss):
Net actuarial loss (gain)(1)
44 (7)(48)31 (5) 
Prior service cost  36 48   
Amortization of net actuarial (loss) gain(11)(18)(4)(6)4 1 
Amortization of net prior service (cost) credit  (2) 3 3 
Total Recognized in Other Comprehensive Income (Loss)(2)
33 (25)(18)73 2 4 
Total Recognized in Net Periodic Benefit Cost (Credit) and Other Comprehensive Income (Loss)$52 $(1)$(11)$61 $(3)$3 
Six Months Ended June 30,
Pension Benefits
U.S. PlansNon-U.S. PlansRetiree Health
Components of Net Periodic Benefit Costs:202320222023202220232022
Service cost$ $1 $2 $8 $ $1 
Interest cost54 44 93 62 5 4 
Expected return on plan assets(49)(51)(107)(114)  
Recognized net actuarial loss (gain)7 7 5 12 (6)(1)
Amortization of prior service cost (credit)  3  (7)(7)
Recognized settlement loss12 33     
Defined benefit plans24 34 (4)(32)(8)(3)
Defined contribution plans9 10 10 8 n/an/a
Net Periodic Benefit Cost (Credit)33 44 6 (24)(8)(3)
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income (Loss):
Net actuarial loss (gain)(1)
37 7 (48)31 (5)(7)
Prior service cost (credit)  36 48  (23)
Amortization of net actuarial (loss) gain(19)(40)(5)(12)6 1 
Amortization of prior service (cost) credit  (3) 7 7 
Total Recognized in Other Comprehensive Income (Loss)(2)
18 (33)(20)67 8 (22)
Total Recognized in Net Periodic Benefit Cost (Credit) and Other Comprehensive Income (Loss)$51 $11 $(14)$43 $ $(25)
_____________
(1)The net actuarial loss (gain) for U.S. Pension Plans primarily reflects (i) the remeasurement of our primary U.S. pension plans as a result of the payment of periodic settlements and (ii) adjustments for the actuarial valuation results based on the January 1st plan census data. The non-U.S. net actuarial (gain) loss reflects remeasurements related to the Pension Plan amendments in the U.K. in second quarter 2023 and 2022, respectively. The Retiree Health plan's net actuarial gain reflects adjustments for the actuarial valuation results based on the January 1st plan census data in 2023, and remeasurements related to a Plan Amendment for our U.S. Plan in 2022.
(2)Amounts represent the pre-tax effect included within Other Comprehensive Income (Loss). Refer to Note 19 - Other Comprehensive Income (Loss) for related tax effects and the after-tax amounts.
Xerox 2023 Form 10-Q 35


Pension Plan Amendment
In April 2023, our U.K. defined benefit pension plan was amended, at the sole discretion of the Plan Trustees as legally allowed, to increase the capped inflation indexation for the April 2023 pension increase award to 6.5%. This plan amendment resulted in an increase of approximately $36 (GBP 28 million) in the projected benefit obligation (PBO) for this plan (approximately 1.5% of the plan PBO as of December 31, 2022). The associated impacts from the required remeasurement of the plan assets and obligations for updates to discount rates, actual returns and actuarial experience as of the effective date of the amendment resulted in an actuarial gain of $48 (GBP 38 million). Refer to Note 18 - Employee Benefit Plans in the Consolidated Financial Statements included in the 2022 Annual Report for additional information regarding our U.K. defined benefit pension plan including its funding status as of December 31, 2022.
Contributions
The following table summarizes cash contributions to our defined benefit pension plans and retiree health benefit plans:
Six Months Ended
June 30,
Year Ended
December 31,
20232022
Estimated 2023
2022
U.S. plans$12 $12 $55 $24 
Non-U.S. plans13 51 25 81 
Total Pension plans25 63 80 105 
Retiree Health7 9 25 19 
Total Retirement plans$32 $72 $105 $124 
Approximately $30 of the estimated 2023 contributions for our U.S. plans are for our tax-qualified defined benefit plans.
Note 17 – Shareholders’ Equity of Xerox Holdings
(shares in thousands)
The shareholders' equity information presented below reflects the consolidated activity of Xerox Holdings.
Common
Stock(1)
Additional Paid-in CapitalTreasury StockRetained Earnings
AOCL(2)
Xerox Holdings Shareholders’ EquityNon-controlling Interests
Total
Equity
Balance at March 31, 2023$157 $1,594 $ $5,162 $(3,454)$3,459 $8 $3,467 
Comprehensive (loss) income, net— — — (61)17 (44)1 (43)
Cash dividends declared - common(3)
— — — (41)— (41)— (41)
Cash dividends declared - preferred(4)
— — — (3)— (3)— (3)
Stock option and incentive plans, net— 13 — — — 13 — 13 
Distributions to noncontrolling interests— — — — — — (1)(1)
Balance at June 30, 2023$157 $1,607 $ $5,057 $(3,437)$3,384 $8 $3,392 

Xerox 2023 Form 10-Q 36


Common
Stock(1)
Additional Paid-in CapitalTreasury StockRetained Earnings
AOCL(2)
Xerox Holdings Shareholders’ EquityNon- controlling Interests
Total
Equity
Balance at March 31, 2022$156 $1,560 $(32)$5,532 $(3,032)$4,184 $5 $4,189 
Comprehensive loss, net— — — (4)(298)(302)(1)(303)
Cash dividends declared - common(3)
— — — (41)— (41)— (41)
Cash dividends declared - preferred(4)
— — — (3)— (3)— (3)
Stock option and incentive plans, net1 34 — — — 35 — 35 
Cancellation of treasury stock(2)(30)32 — — — —  
Investment from noncontrolling interests— — — — — — 5 5 
Balance at June 30, 2022$155 $1,564 $ $5,484 $(3,330)$3,873 $9 $3,882 
Common
Stock(1)
Additional
Paid-in
Capital
Treasury Stock
Retained
Earnings
AOCL(2)
Xerox Holdings
Shareholders’
Equity
Non-controlling
Interests
Total
Equity
Balance at December 31, 2022$156 $1,588 $ $5,136 $(3,537)$3,343 $10 $3,353 
Comprehensive income, net— — — 10 100 110  110 
Cash dividends declared - common(3)
— — — (82)— (82)— (82)
Cash dividends declared - preferred(4)
— — — (7)— (7)— (7)
Stock option and incentive plans, net1 19 — — — 20 — 20 
Distributions to noncontrolling interests— — — — — — (2)(2)
Balance at June 30, 2023
$157 $1,607 $ $5,057 $(3,437)$3,384 $8 $3,392 
Common
Stock(1)
Additional
Paid-in
Capital
Treasury Stock
Retained
Earnings
AOCL(2)
Xerox Holdings
Shareholders’
Equity
Non-
controlling
Interests
Total
Equity
Balance at December 31, 2021$168 $1,802 $(177)$5,631 $(2,988)$4,436 $7 $4,443 
Comprehensive loss, net— — — (60)(342)(402)(2)(404)
Cash dividends declared - common(3)
— — — (80)— (80)— (80)
Cash dividends declared - preferred(4)
— — — (7)— (7)— (7)
Stock option and incentive plans, net1 38 — — — 39 — 39 
Payments to acquire treasury stock, including fees— — (113)— — (113)— (113)
Cancellation of treasury stock(14)(276)290 — — — —  
Investment from noncontrolling interests— — — — — — 5 5 
Distributions to noncontrolling interests— — — — — — (1)(1)
Balance at June 30, 2022
$155 $1,564 $ $5,484 $(3,330)$3,873 $9 $3,882 
_____________
(1)Common Stock has a par value of $1 per share.
(2)Refer to Note 19 - Other Comprehensive Income (Loss) for the components of AOCL.
(3)Cash dividends declared on common stock for the three and six months ended June 30, 2023 and 2022 were $0.25 per share, respectively, and $0.50 per share, respectively.
(4)Cash dividends declared on preferred stock for the three and six months ended June 30, 2023 and 2022 were $20.00 per share, respectively, and $40.00 per share, respectively.
Xerox 2023 Form 10-Q 37


Common Stock and Treasury Stock
The following is a summary of the changes in Common and Treasury stock shares:
Common Stock SharesTreasury Stock Shares
Balance at December 31, 2022155,781  
Stock based compensation plans, net1,177  
Balance at March 31, 2023156,958  
Stock based compensation plans, net147  
Balance at June 30, 2023157,105  
Note 18 – Shareholder's Equity of Xerox
The shareholder's equity information presented below reflects the consolidated activity of Xerox.
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at March 31, 2023$3,695 $3,455 $(3,454)$3,696 $8 $3,704 
Comprehensive (loss) income, net— (61)17 (44)1 (43)
Dividends declared to parent— (43)— (43)— (43)
Transfers from parent13 — — 13 — 13 
Investment from noncontrolling interests— — — — (1)(1)
Balance at June 30, 2023$3,708 $3,351 $(3,437)$3,622 $8 $3,630 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's Equity
Non-
controlling
Interests
Total
Equity
Balance at March 31, 2022$3,592 $3,871 $(3,032)$4,431 $5 $4,436 
Comprehensive loss, net— (4)(298)(302)(1)(303)
Dividends declared to parent— (47)— (47)— (47)
Transfers from parent38 — — 38 — 38 
Investment from noncontrolling interests— — — — 5 5 
Balance at June 30, 2022
$3,630 $3,820 $(3,330)$4,120 $9 $4,129 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at December 31, 2022$3,693 $3,427 $(3,537)$3,583 $10 $3,593 
Comprehensive income, net— 10 100 110  110 
Dividends declared to parent— (86)— (86)— (86)
Transfers from parent15 — — 15 — 15 
Distributions to noncontrolling interests— — — — (2)(2)
Balance at June 30, 2023
$3,708 $3,351 $(3,437)$3,622 $8 $3,630 
Additional Paid-in CapitalRetained Earnings
AOCL(1)
Xerox Shareholder's EquityNon- controlling Interests
Total
Equity
Balance at December 31, 2021$3,202 $4,476 $(2,988)$4,690 $7 $4,697 
Comprehensive loss, net— (60)(342)(402)(2)(404)
Dividends declared to parent— (596)— (596)— (596)
Transfers from parent428 — — 428 — 428 
Investment from noncontrolling interests— — — — 5 5 
Distributions to noncontrolling interests— — — — (1)(1)
Balance at June 30, 2022
$3,630 $3,820 $(3,330)$4,120 $9 $4,129 
_____________
(1)Refer to Note 19 - Other Comprehensive Income (Loss) for the components of AOCL.
Xerox 2023 Form 10-Q 38


Note 19 – Other Comprehensive Income (Loss)
Other Comprehensive Income (Loss) is comprised of the following:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Pre-taxNet of TaxPre-taxNet of TaxPre-taxNet of TaxPre-taxNet of Tax
Translation Adjustments Gains (Losses)$49 $49 $(295)$(287)$141 $141 $(366)$(359)
Unrealized (Losses) Gains
Changes in fair value of cash flow hedges losses(13)(11)(23)(16)(15)(13)(38)(29)
Changes in cash flow hedges reclassed to earnings(1)
7 6 4 2 12 12 6 4 
Net Unrealized Losses(6)(5)(19)(14)(3)(1)(32)(25)
Defined Benefit Plans (Losses) Gains
Net actuarial/prior service losses(27)(20)(72)(55)(20)(15)(56)(43)
Prior service amortization(2)
(1) (3)(2)(4)(2)(7)(5)
Actuarial loss amortization/settlement(2)
11 8 23 17 18 13 51 38 
Other (losses) gains(3)
(15)(15)43 43 (37)(37)52 52 
Changes in Defined Benefit Plans (Losses) Gains(32)(27)(9)3 (43)(41)40 42 
Other Comprehensive Income (Loss)11 17 (323)(298)95 99 (358)(342)
Less: Other comprehensive loss attributable to noncontrolling interests    (1)(1)  
Other Comprehensive Income (Loss) Attributable to Xerox Holdings/Xerox$11 $17 $(323)$(298)$96 $100 $(358)$(342)
____________
(1)Reclassified to Cost of sales - refer to Note 14 - Financial Instruments for additional information regarding our cash flow hedges.
(2)Reclassified to Total Net Periodic Benefit Cost - refer to Note 16 - Employee Benefit Plans for additional information.
(3)Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits in AOCL.
Accumulated Other Comprehensive Loss (AOCL)
AOCL is comprised of the following:
June 30,
2023
December 31,
2022
Cumulative translation adjustments$(2,095)$(2,237)
Other unrealized losses, net(5)(4)
Benefit plans net actuarial losses and prior service credits(1,337)(1,296)
Total Accumulated Other Comprehensive Loss Attributable to Xerox Holdings/Xerox$(3,437)$(3,537)
Xerox 2023 Form 10-Q 39


Note 20 – (Loss) Earnings per Share
(shares in thousands)
The following table sets forth the computation of basic and diluted (loss) earnings per share of Xerox Holdings Corporation's common stock:
 Three Months Ended
June 30,
Six Months Ended
June 30,
 2023202220232022
Basic (Loss) Earnings per Share
Net (Loss) Income Attributable to Xerox Holdings$(61)$(4)$10 $(60)
Accrued dividends on preferred stock(3)(3)(7)(7)
Adjusted Net (loss) income available to common shareholders$(64)$(7)$3 $(67)
Weighted average common shares outstanding157,009 155,170 156,817 155,897 
Basic (Loss) Earnings per Share$(0.41)$(0.05)$0.02 $(0.43)
Diluted (Loss) Earnings per Share
Net (Loss) Income Attributable to Xerox Holdings$(61)$(4)$10 $(60)
Accrued dividends on preferred stock(3)(3)(7)(7)
Adjusted Net (loss) income available to common shareholders$(64)$(7)$3 $(67)
Weighted average common shares outstanding157,009 155,170 156,817 155,897 
Common shares issuable with respect to:
Stock options    
Restricted stock and performance shares  1,078  
Convertible preferred stock    
Adjusted weighted average common shares outstanding157,009 155,170 157,895 155,897 
Diluted (Loss) Earnings per Share$(0.41)$(0.05)$0.02 $(0.43)
The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive:
Stock options287 693 287 693 
Restricted stock and performance shares7,174 6,178 6,096 6,178 
Convertible preferred stock6,742 6,742 6,742 6,742 
Total Anti-Dilutive Securities14,203 13,613 13,125 13,613 
Dividends per Common Share$0.25 $0.25 $0.50 $0.50 
Xerox 2023 Form 10-Q 40


Note 21 – Contingencies and Litigation
Legal Matters
We are involved in a variety of claims, lawsuits, investigations and proceedings concerning: securities law; governmental entity contracting; servicing and procurement law; intellectual property law; environmental law; employment law; the Employee Retirement Income Security Act (ERISA); and other laws and regulations. We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.
Brazil Contingencies
Our Brazilian operations have received or been the subject of numerous governmental assessments related to indirect and other taxes. The tax matters principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals and gross revenue taxes. We are disputing these tax matters and intend to vigorously defend our positions. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows. Below is a summary of our Brazilian tax contingencies:
June 30,
2023
December 31,
2022
Tax contingency - unreserved$379 $340 
Escrow cash deposits40 36 
Surety bonds86 80 
Letters of credit33 63 
Liens on Brazilian assets  
The increase in the unreserved portion of the tax contingency, inclusive of any related interest, was primarily due to currency and interest. With respect to the unreserved tax contingency, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the Company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute, as well as, additional surety bonds and letters of credit, which include associated indexation. Generally, any escrowed amounts would be refundable and any liens on assets would be removed to the extent the matters are resolved in our favor. We are also involved in certain disputes with contract and former employees. Exposures related to labor matters are not material for the periods presented. We routinely assess all these matters as to the probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.
Litigation
Miami Firefighters’ Relief & Pension Fund v. Icahn, et al.:
On December 13, 2019, alleged shareholder Miami Firefighters’ Relief & Pension Fund (Miami Firefighters) filed a derivative complaint in New York State Supreme Court, New York County on behalf of Xerox Holdings Corporation (Xerox Holdings) against Carl Icahn and his affiliated entities High River Limited Partnership and Icahn Capital LP (the Icahn defendants), Xerox Holdings, and all then-current Xerox Holdings directors (the Directors). Xerox Holdings was named as a nominal defendant in the case but no monetary damages are sought against it. Miami Firefighters alleges: breach of fiduciary duty of loyalty against the Icahn defendants; breach of contract against the Icahn defendants (for purchasing HP stock in violation of Icahn’s confidentiality agreement with Xerox Holdings); unjust enrichment against the Icahn defendants; and breach of fiduciary duty of loyalty against the Directors (for any consent to the Icahn defendants’ purchases of HP common stock while Xerox Holdings was considering acquiring HP). Miami Firefighters seeks a judgment of breach of fiduciary duties against the Icahn defendants and the Directors, and disgorgement to Xerox Holdings of profits Icahn Capital and High River earned from trading in HP
Xerox 2023 Form 10-Q 41


stock. This action was consolidated with a similar action brought by Steven J. Reynolds against the same parties in the same court. Miami Firefighters’ counsel has been designated as lead counsel in the consolidated action.
Claims asserted against the Directors were later dismissed.
In December 2021, the Xerox Holdings Board approved the formation of a Special Litigation Committee (SLC) to investigate and evaluate Miami Firefighters' claims and determine the course of action that would be in the best interests of the Company and its shareholders. The SLC concluded that the claims were without merit and pursuing them would not be in the best interest of Xerox or its shareholders. The SLC's request that those claims be dismissed is pending before a New York state appellate court.
Xerox Holdings Corporation v. Factory Mutual Insurance Company and Related Actions:
On March 10, 2021, Xerox Holdings Corporation (Xerox Holdings) filed a complaint for breach of contract and declaratory judgment against Factory Mutual Insurance Company (FM) in Rhode Island Superior Court, Providence County seeking insurance coverage for business interruption losses resulting from the coronavirus/COVID-19 pandemic. Xerox Holdings alleges that FM agreed to provide Xerox Holdings with up to $1 billion in per-occurrence coverage for losses resulting from pandemic-related loss or damage to certain real and other property, including business interruption loss resulting from insured property damage; that Xerox Holdings’ worldwide actual and projected losses through the end of 2020 totaled in excess of $300; and that FM incorrectly denied coverage for those losses. Xerox Holdings seeks full coverage of costs and losses under FM’s policy. Subsidiaries of Xerox Holdings filed similar complaints and related requests for arbitration in Toronto, London, and Amsterdam for Canadian, UK and European losses.
The parties have agreed to stay all non-U.S. proceedings pending the outcome of the U.S. litigation. The U.S. litigation is in abeyance as the Rhode Island Supreme Court prepares to hear another COVID-19 insurance coverage case against a FM affiliate with overlapping legal issues.
Guarantees
We have issued or provided approximately $236 of guarantees as of June 30, 2023 in the form of letters of credit or surety bonds issued to i) support certain insurance programs; ii) support our obligations related to the Brazil contingencies; iii) support our obligations related to our U.K. pension plans; and iv) support certain contracts, primarily with public sector customers, which require us to provide a surety bond as a guarantee of our performance of contractual obligations.
In general, we would only be liable for the amount of these guarantees in the event we, or one of our direct or indirect subsidiaries whose obligations we have guaranteed, defaulted in performing our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.
Xerox 2023 Form 10-Q 42


ITEM 2 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Throughout the Management’s Discussion and Analysis (MD&A) that follows, references to “Xerox Holdings” refer to Xerox Holdings Corporation and its consolidated subsidiaries, while references to “Xerox” refer to Xerox Corporation and its consolidated subsidiaries. References herein to “we,” “us,” “our,” and the “Company” refer collectively to both Xerox Holdings and Xerox unless the context suggests otherwise. References to "Xerox Holdings Corporation" refer to the stand-alone parent company and do not include its subsidiaries. References to "Xerox Corporation" refer to the stand-alone company and do not include its subsidiaries.
Currently, Xerox Holdings' primary direct operating subsidiary is Xerox and Xerox reflects nearly all of Xerox Holdings' operations. Accordingly, the following MD&A primarily focuses on the operations of Xerox and is intended to help the reader understand Xerox's business and its results of operations and financial condition. The MD&A is provided as a supplement to, and should be read in conjunction with, the Condensed Consolidated Financial Statements and the accompanying notes. Throughout this MD&A, references are made to various notes in the Condensed Consolidated Financial Statements which appear in Item 1 of this combined Quarterly Report on Form 10-Q (this Form 10-Q), and the information contained in such notes is incorporated by reference into the MD&A in the places where such references are made.
Xerox Holdings' other direct subsidiary is Xerox Ventures LLC, which was established in 2021 solely to invest in startups and early/mid-stage growth companies aligned with the Company’s innovation focus areas and targeted adjacencies. In January of 2023, all Xerox Ventures LLC investments were transferred and are held by Xerox Ventures Fund I, LLC, a subsidiary of Xerox Ventures LLC. Xerox Ventures Fund I, LLC had investments of approximately $24 million at June 30, 2023. Due to its immaterial nature, and for ease of discussion, Xerox Ventures LLC's results are included within the following discussion.
Currency Impact
To understand the trends in the business, we believe that it is helpful to analyze the impact of changes in the translation of foreign currencies into U.S. Dollars on revenue and expenses. We refer to this analysis as "constant currency," “currency impact” or “the impact from currency.” This impact is calculated by translating current period activity in local currency using the comparable prior year period's currency translation rate. This impact is calculated for all countries where the functional currency is the local country currency. We do not hedge the translation effect of revenues or expenses denominated in currencies where the local currency is the functional currency. Management believes the constant currency measure provides investors an additional perspective on revenue trends. Currency impact can be determined as the difference between actual growth rates and constant currency growth rates.
Overview
In the second quarter 2023, resilient demand and balanced execution drove another quarter of growth in revenue, profits, and cash flow. Recent improvements in financial performance are driven by an intense focus on our three strategic priorities, which includes a focus on delivering client success through products and services that address the productivity challenges of today’s hybrid workplace.
Equipment sales revenue of $420 million in the second quarter 2023 increased 14.8% in actual currency and 14.3% in constant currency1 as compared to the prior year period, reflecting stable demand and improved product availability, particularly in the Americas, and for our higher margin A3 devices. As expected, backlog2 returned to normalized levels and since we do not expect changes in backlog2 to materially affect results going forward, we will no longer provide detailed backlog2 information. Consistent with recent quarters, revenue growth outpaced equipment installations due to favorable mix and pricing. Post-sale revenue of $1.3 billion in the second quarter 2023 declined 3.4% in actual currency as compared to the prior year period and 3.2% in constant currency1. The decrease was driven primarily by non-contractual items, including lower IT hardware and paper sales, lower finance income and the cessation of Fuji royalties, partially offset by gains and commissions on sales of finance receivables.
Pre-tax loss increased year-over-year driven by a net pre-tax charge of $132 million related to the donation of our Palo Alto Research Center (PARC), partially offset by continued cost reduction actions, supply chain-related cost improvements and higher revenues. Adjusted1 operating income, which excludes the PARC donation, was also higher year-over-year as a result of these impacts. These benefits were partially offset by currency, the cessation of Fuji royalty income, and higher bad debt and employee compensation expenses. We continue to expect to deliver low to mid-single digit gross operating cost efficiencies for the year.
Xerox 2023 Form 10-Q 43


Segment Reporting Change
During the second quarter of 2023, the Company recasted FITTLE’s segment revenues and profits measures to reflect the recent strategic shift in the Company’s approach to funding FITTLE’s growth through finance receivable funding agreements that involve the sale of lease receivables. Refer to Note 4 - Segment Reporting in the Condensed Consolidated Financial Statements for additional information regarding this reporting change.
Donation of Palo Alto Research Center (PARC)
On April 29, 2023, Xerox completed the donation of its Palo Alto Research Center (PARC) subsidiary to Stanford Research Institute International (SRI), a nonprofit research institute. Refer to Note 6 - Divestiture in the Condensed Consolidated Financial Statements for additional information regarding this donation.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
(2)Order backlog is measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT services offerings.
Second Quarter 2023 Review
Total revenue of $1.75 billion for second quarter 2023 increased 0.4% from second quarter 2022, which included a 1.2-percentage point benefit from an acquisition, partially offset by a 0.1-percentage point adverse impact from currency. Total revenue reflected a decrease of 3.4% in Post sale revenue, which included a 1.5-percentage point benefit from an acquisition, partially offset by a 0.2-percentage point negative impact from currency. Equipment sales revenue increased 14.8%, which included a 0.5-percentage point benefit impact from currency. Total revenue of $3.47 billion for the six months ended June 30, 2023 increased 1.6% as compared to the prior year period, including a 1.7-percentage point benefit from acquisitions, partially offset by a 1.3-percentage point adverse impact from currency. Total revenue for the six months ended June 30, 2023 reflected a decrease of 2.8% in Post sale revenue, which included a 2.1-percentage point benefit from acquisitions, partially offset by a 1.4-percentage point adverse impact from currency, and an increase of 19.3% in Equipment sales revenue, which included a 0.9-percentage point adverse impact from currency.
Net (loss) income attributable to Xerox Holdings and adjusted1 Net income attributable to Xerox Holdings were as follows:
Three Months Ended June 30,Six Months Ended June 30,
(in millions)20232022B/(W)20232022B/(W)
Net (Loss) Income Attributable to Xerox Holdings$(61)$(4)$(57)$10 $(60)$70 
Adjusted(1) Net income attributable to Xerox Holdings
72 24 48 154 10 144 
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Second quarter 2023 Net (loss) attributable to Xerox Holdings was $(61) million as compared to the second quarter 2022 Net (loss) attributable to Xerox Holdings of $(4) million. The increased loss primarily reflects the after-tax PARC donation charge of $92 million ($132 million pre-tax), as well as higher Restructuring and related costs, net, and higher Other expenses, net. These negative impacts were partially offset by higher revenue and gross margin, which include the impact of lower supply chain-related costs, as well as a lower rate of investments in new businesses, lower Selling, administrative and general expenses, and lower Income tax expense. Second quarter 2023 Adjusted1 Net income attributable to Xerox Holdings of $72 million increased $48 million as compared to the prior year period, primarily reflecting higher gross margin, which include a favorable mix, and the impact of lower supply chain-related costs, a lower rate of investments in new businesses, and higher revenues. These benefits were partially offset by higher Income tax expense.
Net income attributable to Xerox Holdings for the six months ended June 30, 2023 was $10 million as compared to a Net (loss) attributable to Xerox Holdings of $(60) million in the prior year period. The increase in Net Income primarily reflects higher revenue and gross margin, which include the impact of lower supply chain-related costs, and lower Selling, administrative and general expenses, as well as a lower rate of investments in new businesses, and lower Other expenses, net, all of which were partially offset by the after-tax PARC donation charge of $92 million ($132 million pre-tax), as well as higher Restructuring and related costs, net, and Income tax expense. Adjusted1 Net income attributable to Xerox Holdings for the six months ended June 30, 2023 of $154 million increased $144 million as compared to the prior year period, primarily reflecting higher revenues and gross margin, which include the impact of lower supply chain-related costs, as well as lower Selling, administrative and general
Xerox 2023 Form 10-Q 44


expenses, and a lower rate of investments in new businesses. These benefits were partially offset by higher Income tax expense.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
A summary of our segments - Print and Other and Financing (FITTLE) - is as follows:
Three Months Ended June 30,Six Months Ended June 30,
(in millions)20232022% Change20232022% Change
Revenue
    Print and Other$1,674 $1,673 0.1 %$3,310 $3,266 1.3 %
    FITTLE101 96 5.2 %203 194 4.6 %
    Intersegment Elimination(1)
(21)(22)(4.5)%(44)(45)(2.2)%
Total Revenue$1,754 $1,747 0.4 %$3,469 $3,415 1.6 %
Profit
    Print and Other$107 $29 nm$207 $18 nm
    FITTLE
— nm18 14 28.6 %
Total Profit$107 $35 nm$225 $32 nm
____________________________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
nm - Change is not meaningful.
Cash flows from operating activities during the six months ended June 30, 2023 was a source of $173 million and increased $192 million as compared to the prior year period, primarily related to higher net income as well as proceeds of approximately $630 million from the on-going sales of finance receivables under the finance receivables funding agreement, partially offset by higher finance receivable originations, and an increased use of cash for working capital1. Cash used in investing activities during the six months ended June 30, 2023 was $22 million primarily reflecting capital expenditures of $15 million and acquisitions of $7 million. Cash used in financing activities during the six months ended June 30, 2023 was $725 million primarily due to net debt payments of $626 million reflecting $300 million for Senior Notes that matured in 2023, and payments of $519 million on existing secured financing arrangements, which includes the early repayment of $185 million on a U.S. secured borrowing, partially offset by net proceeds of $193 million from the new Asset Based Loan Facility (ABL). The remaining use of cash was dividend payments of $88 million.
____________________________
(1)Working capital, net reflects Accounts receivable, Billed portion of finance receivables, Inventories and Accounts payable.
We continue to expect total Revenue to be flat to down low-single-digits in constant currency1 in 2023, which reflects a stable demand environment with a contingency for macroeconomic uncertainty. In the past three months, the macroeconomic outlook has improved, as has momentum in signings for our services. As a result, we now expect full-year revenue to be at the upper end of our expected range. Due to better-than-expected profitability in the first half of 2023, reflecting a stronger-than-expected realization of operating efficiencies and revenue mix, we expect pre-tax and adjusted1 operating income and margin to increase over 2022 levels, with a slightly higher increase expected for adjusted1 operating margin. Lastly, we have increased our expectations for Operating cash flows and now expect them to be at least $650 million, which is an increase from our original expectation of at least $550 million. The increase reflects an improvement in expected operating income and incremental sales of finance receivables. We continue to expect capital expenditures to be approximately $50 million. Our capital allocation policy of returning at least 50% of free cash flow2 to shareholders remains unchanged.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
(2)Free cash flow is Net cash provided by operating activities less capital expenditures.
Xerox 2023 Form 10-Q 45


Financial Review
Revenues
Three Months Ended
June 30,
Six Months Ended
June 30,
% of Total Revenue
(in millions)20232022% ChangeCC % Change20232022% ChangeCC % Change20232022
Equipment sales$420 $366 14.8 %14.3 %$811 $680 19.3 %20.2 %23 %20 %
Post sale revenue1,334 1,381 (3.4)%(3.2)%2,658 2,735 (2.8)%(1.4)%77 %80 %
Total Revenue$1,754 $1,747 0.4 %0.5 %$3,469 $3,415 1.6 %2.9 %100 %100 %
Reconciliation to Condensed Consolidated Statements of (Loss) Income:
Sales$696 $667 4.3 %4.1 %$1,355 $1,259 7.6 %8.3 %
Less: Supplies, paper and other sales(276)(301)(8.3)%(8.5)%(544)(579)(6.0)%(5.6)%
Equipment sales$420 $366 14.8 %14.3 %$811 $680 19.3 %20.2 %
Services, maintenance and rentals$1,009 $1,028 (1.8)%(1.6)%$2,013 $2,051 (1.9)%(0.1)%
Add: Supplies, paper and other sales276 301 (8.3)%(8.5)%544 579 (6.0)%(5.6)%
Add: Financing49 52 (5.8)%(4.0)%101 105 (3.8)%(1.8)%
Post sale revenue
$1,334 $1,381 (3.4)%(3.2)%$2,658 $2,735 (2.8)%(1.4)%
Segments
Print and Other$1,674 $1,673 0.1 %$3,310 $3,266 1.3 %95 %95 %
FITTLE101 96 5.2 %203 194 4.6 %%%
Intersegment elimination(1)
(21)(22)(4.5)%(44)(45)(2.2)%(1)%(1)%
Total Revenue(2)
$1,754 $1,747 0.4 %$3,469 $3,415 1.6 %100 %100 %
Go-To-Market Operations
Americas$1,154 $1,150 0.3 %0.7 %$2,268 $2,221 2.1 %2.6 %65 %65 %
EMEA570 551 3.4 %3.1 %1,126 1,105 1.9 %5.2 %33 %32 %
Other 30 46 (34.8)%(34.8)%75 89 (15.7)%(15.7)%%%
Total Revenue(3)
$1,754 $1,747 0.4 %0.5 %$3,469 $3,415 1.6 %2.9 %100 %100 %
_____________
CC - See "Currency Impact" section for a description of Constant Currency.
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
(2)Refer to Note 4 - Segment Reporting in the Condensed Consolidated Financial Statements for additional information regarding our reportable segments.
(3)Refer to the "Geographic Sales Channels" section, for definitions.
Second quarter 2023 total revenue increased 0.4% as compared to second quarter 2022, which included a 1.2-percentage point benefit from an acquisition, partially offset by a 0.1-percentage point adverse impact from currency. The increase in constant currency1 revenue is attributable to growth in equipment sales revenue, reflecting a stable demand environment, improved product supply, recent pricing actions, and a favorable mix. Post sale revenue decreased at constant currency1 primarily due to lower paper sales, IT hardware revenue declines, lower finance income, and the cessation of Fuji royalty income and PARC revenue. Contractual print services revenue2 was down slightly, due to a reduction in our serviced fleet, partially offset by growth in digital services, including the benefits of a recent acquisition and price increases.
Total revenue for the six months ended June 30, 2023 increased 1.6%, including a 1.7-percentage point benefit from acquisitions, partially offset by a 1.3-percentage point adverse impact from currency. The increase in constant currency1 revenue is attributable to growth in equipment sales revenue, reflecting a stable demand environment, improved product supply, recent pricing actions, and a favorable mix. Post sale revenue for the six months ended June 30, 2023 decreased at constant currency1, primarily due to lower paper sales, IT hardware revenue declines, lower finance income, and the cessation of Fuji royalty income and PARC revenue. Contractual print services revenue2 increased due to growth in IT and digital services revenue, which included the benefits of an acquisition, partially offset by a reduction in our serviced fleet.
Xerox 2023 Form 10-Q 46


Geographically, revenue increased 0.3% in our Americas region as compared to second quarter 2022, and included a 0.4-percentage point adverse impact from currency, and for the six months ended June 30, 2023, revenue increased 2.1% as compared to the prior year period, and included a 0.5-percentage point adverse impact from currency. The increase in our Americas region in both periods, as compared to their respective prior year periods, was due to higher equipment sales resulting from increased product availability, offset by lower post sale revenue. The increase for the six months ended June 30, 2023 also benefited from a recent acquisition. Revenue in our EMEA operations increased 3.4%, as compared to second quarter 2022 and included a 0.3-percentage point benefit from currency, and for the six months ended June 30, 2023, revenue increased 1.9%, including a 3.3-percentage point adverse impact from currency. On a constant currency1 basis, revenue in our EMEA region increased 3.1% and 5.2% for the three and six months ended June 30, 2023, respectively, as compared to the respective prior year periods, driven by strength in equipment sales revenue and the benefits from a recent acquisition.
Total revenue for the three and six months ended June 30, 2023 reflected the following:
Post sale revenue
Post sale revenue primarily reflects revenues from contractual print services2, supplies and financing. These revenues are associated not only with the population of devices in the field, which is affected by installs and removals, but also by the page volumes generated from the usage of such devices and the revenue per printed page. Post sale revenue also includes transactional IT hardware sales and other IT services, as well as gains and commissions on the sale of finance receivables.
For the three months ended June 30, 2023, Post sale revenue decreased 3.4% as compared to second quarter 2022, and included a 1.5-percentage point benefit from an acquisition, and a 0.2-percentage point adverse impact from currency. Post sale revenue decreased 2.8% for the six months ended June 30, 2023 as compared to the prior year period and included a 2.1-percentage point benefit from acquisitions, and a 1.4-percentage point adverse impact from currency. Post sale revenue reflected the following:
Services, maintenance and rentals revenue includes maintenance revenue (including bundled supplies), print and digital services revenue from our Services offerings, rentals and other revenues.
For the three months ended June 30, 2023, these revenues decreased 1.8% as compared to second quarter 2022, including a 0.2-percentage point adverse impact from currency. The decline in constant currency1 was due to the cessation of Fuji royalty income and PARC revenue. Contractual print services2 revenue was down slightly as compared to second quarter 2022, with growth in digital services, including the benefits of a recent acquisition, and benefits of price increases which were offset by a slight reduction in our serviced fleet. These impacts were partially offset by the acquisition of Go Inspire and gains and commissions on sales of finance receivables.
For the six months ended June 30, 2023, these revenues decreased 1.9% as compared to the prior year period, including a 1.8-percentage point adverse impact from currency. The decline in constant currency1 was due to the cessation of Fuji royalty income and PARC revenue. These impacts were partially offset by gains and commissions on sales of finance receivables and revenue growth in contractual print services2. Growth in contractual print services2 revenue included growth in digital services, the benefits of a recent acquisition and price increases, which were partially offset by a slight reduction in our serviced fleet.
Supplies, paper and other sales revenue includes unbundled supplies, IT services and other sales.
For the three months ended June 30, 2023, these revenues decreased 8.3% as compared to second quarter 2022, including a 0.2-percentage point benefit from currency, and primarily reflected lower paper sales and IT hardware revenue, partially offset by higher sales of supplies.
For the six months ended June 30, 2023, these revenues decreased 6.0% as compared to the prior year period, including a 0.4-percentage point adverse impact from currency and primarily reflected lower IT hardware revenue and paper sales, partially offset by higher sales of supplies.
Financing revenue is generated from direct and indirect financed Xerox equipment sale transactions and third-party equipment placements. For the three months ended June 30, 2023, these revenues decreased 5.8% as compared to second quarter 2022, including a 1.8-percentage point adverse impact from currency. Financing revenue for the six months ended June 30, 2023 decreased 3.8%, including a 2.0-percentage point adverse impact from currency. The decline at constant currency1 for both the three and six months ended June 30, 2023, respectively, primarily reflects a reduction of the average finance receivables in the quarter and year-to-date periods as a result of the sales of finance receivables in 2023 and the fourth quarter 2022. Finance receivables are approximately $250 million lower in June of 2023 as compared to June of 2022.
Xerox 2023 Form 10-Q 47


Equipment sales revenue
Equipment sales revenue increased 14.8% for the three months ended June 30, 2023 as compared to the second quarter 2022, including a 0.5-percentage point benefit from currency, and Equipment sales revenue for the six months ended June 30, 2023 increased 19.3%, including a 0.9-percentage point adverse impact from currency. The increase for both the three and six months ended June 30, 2023 reflects improvement in product availability, particularly in the Americas region, and for our higher margin mid-range and high-end devices, as well as recent pricing actions. Entry device installs were down for both the three and six months ended June 30, 2023, as compared to their respective prior year periods, due to the ongoing normalization of work-from-home trends.
See Segment Review - Print and Other below for additional discussion on Equipment sales revenue.
____________________________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
(2)Includes revenues from Services, maintenance and rentals.

Geographic Sales Channels
We also operate a matrix organization that includes a geographic focus that is primarily organized from a sales perspective on the basis of “go-to-market” (GTM) sales channels as follows:
Americas, which includes our sales channels in the U.S. and Canada, as well as Mexico, Brazil and Central and South America.
EMEA, which includes our sales channels in Europe, the Middle East, Africa and India.
Other, which includes royalties and licensing revenue.
These GTM sales channels are structured to serve a range of customers for our products and services, including financing. Accordingly, we will continue to provide information, primarily revenue related, with respect to our principal GTM sales channels.
Xerox 2023 Form 10-Q 48


Costs, Expenses and Other Income
Summary of Key Financial Ratios
The following is a summary of key financial ratios used to assess our performance:
Three Months Ended June 30,Six Months Ended June 30,
(in millions)20232022B/(W)20232022B/(W)
Gross Profit$597 $557 $40 $1,186 $1,087 $99 
RD&E57 84 27 121 162 41 
SAG433 459 26 840 914 74 
Equipment Gross Margin35.2 %23.5 %11.7 pts.35.8 %22.1 %13.7 pts.
Post sale Gross Margin33.6 %34.1 %(0.5)pts.33.7 %34.2 %(0.5)pts.
Total Gross Margin34.0 %31.9 %2.1 pts.34.2 %31.8 %2.4 pts.
RD&E as a % of Revenue3.2 %4.8 %1.6 pts.3.5 %4.7 %1.2 pts.
SAG as a % of Revenue24.7 %26.3 %1.6 pts.24.2 %26.8 %2.6 pts.
Pre-tax (Loss)$(89)$(5)$(84)$(4)$(94)$90 
Pre-tax (Loss) Margin(5.1)%(0.3)%(4.8)pts.(0.1)%(2.8)%2.7 pts.
Adjusted(1) Operating Income
$107 $35 $72 $225 $32 $193 
Adjusted(1) Operating Income Margin
6.1 %2.0 %4.1 pts.6.5 %0.9 %5.6 pts.
____________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Pre-tax (Loss) Margin
Second quarter 2023 pre-tax (loss) margin of (5.1)% increased (4.8)-percentage points as compared to second quarter 2022 pre-tax (loss) margin of (0.3)%. The increase was primarily due to the PARC donation charge which had a 7.6-percentage point adverse impact on pre-tax margin, as well as higher Restructuring and related costs, net, and Other expenses, net. These negative impacts were partially offset by multiple items which resulted in higher adjusted1 operating margin (see below).
Pre-tax (loss) margin for the six months ended June 30, 2023 of (0.1)% decreased 2.7-percentage points as compared to the prior year period pre-tax (loss) margin of (2.8)%. The decrease in the pre-tax loss margin was primarily due to multiple items which resulted in higher adjusted1 operating margin (see below), as well as lower Other expenses, net. These favorable impacts were partially offset by the PARC donation charge which had a 3.8-percentage point adverse impact on pre-tax margin, as well as higher Restructuring and related costs, net.
Adjusted1 Operating Margin
Second quarter 2023 adjusted1 operating income margin of 6.1% increased by 4.1-percentage points as compared to second quarter 2022, primarily reflecting higher gross margin, which includes the impacts of lower supply chain-related costs, as well as the benefits from pricing and cost and productivity actions, and higher revenue. Partially offsetting these benefits were unfavorable currency, the cessation of Fuji royalty income, and higher bad debt and employee compensation expenses.
Adjusted1 operating margin for the six months ended June 30, 2023 of 6.5% increased by 5.6-percentage points as compared to the prior year period, primarily reflecting higher revenue and gross margin, which includes the impacts of lower supply chain-related costs, lower RD&E expense, and lower Selling, administrative and general expenses, due primarily to reserve releases, as well as the benefits from pricing and cost and productivity actions. Partially offsetting these benefits were unfavorable currency, the cessation of Fuji royalty income, and higher employee compensation expenses.
______________
(1)Refer to the Adjusted Operating Income and Margin reconciliation table in the "Non-GAAP Financial Measures" section.
Gross Margin
Second quarter 2023 gross margin of 34.0% increased by 2.1-percentage points as compared to second quarter 2022, reflecting improved product and channel mix, lower supply chain-related costs, benefits associated with recent pricing and cost and productivity actions, as well as higher revenue. These impacts were partially offset by unfavorable currency and the cessation of Fuji royalties.
Xerox 2023 Form 10-Q 49


Gross margin for the six months ended June 30, 2023 of 34.2% increased by 2.4-percentage points as compared to the prior year period, reflecting lower supply chain-related costs, improved product and channel mix, benefits associated with recent pricing and cost and productivity actions, as well as higher revenue, including gains and commissions on sales of finance receivables. These impacts were partially offset by the cessation of Fuji royalties and unfavorable currency.
Second quarter 2023 equipment gross margin of 35.2% increased by 11.7-percentage points as compared to second quarter 2022, primarily reflecting higher revenue, a favorable product and channel mix, lower supply chain-related costs, as well as the benefits associated with recent pricing actions. These impacts were partially offset by unfavorable currency.
Equipment gross margin for the six months ended June 30, 2023 of 35.8% increased by 13.7-percentage points as compared to the prior year period, primarily reflecting higher revenue, a favorable product and channel mix, lower supply chain-related costs and pricing benefits.
Second quarter 2023 Post sale gross margin of 33.6% decreased by 0.5-percentage points as compared to second quarter 2022, reflecting lower revenue, the cessation of Fuji royalties, a slight reduction in our serviced fleet and unfavorable currency. Financing margin also declined due to higher interest costs. These impacts were partially offset by lower supply chain-related costs and benefits associated with pricing and cost and productivity actions, as well as gains and commissions on sales of finance receivables.
Post sale gross margin for the six months ended June 30, 2023 of 33.7% decreased by 0.5-percentage points as compared to the prior year period, reflecting lower revenue, the cessation of Fuji royalties, a reduction in our serviced fleet and unfavorable currency. Financing margin also declined due to higher interest costs. These impacts were partially offset by lower supply chain-related costs and benefits associated with pricing actions and cost and productivity actions, as well as gains and commissions on sales of finance receivables.
Research, Development and Engineering Expenses (RD&E)
 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions)20232022Change20232022Change
R&D$42 $70 $(28)$94 $134 $(40)
Sustaining engineering15 14 27 28 (1)
Total RD&E Expenses$57 $84 $(27)$121 $162 $(41)
Second quarter 2023 RD&E as a percentage of revenue of 3.2% decreased by 1.6-percentage points as compared to second quarter 2022, primarily due to the strategic decision to donate our PARC subsidiary, and the impact of higher revenues.
RD&E as a percentage of revenue for the six months ended June 30, 2023 of 3.5% decreased by 1.2-percentage points as compared to the prior year period, primarily due to the strategic decision to donate our PARC subsidiary, as well as a lower rate of investments in new businesses, including the spin-off of Innovation businesses, and higher revenues.
RD&E of $57 million decreased $27 million as compared to second quarter 2022, primarily driven by lower spending in our innovation portfolio due to the strategic decision to donate our PARC subsidiary, and the exit from other certain PARC-related activities, as well as modest savings from restructuring and productivity actions.
RD&E for the six months ended June 30, 2023 of $121 million decreased $41 million as compared to the prior year period, primarily driven by lower spending in our innovation portfolio due to the strategic decision to donate our PARC subsidiary, and the exit from other certain PARC-related activities, as well as savings from restructuring and productivity actions.
The lower spending in innovation for both the three and the six months ended June 30, 2023, as compared to their respective prior year periods, reflects decisions to provide greater focus and financial flexibility to pursue growth opportunities adjacent to our core operations within Print, Digital and IT Services.
Xerox 2023 Form 10-Q 50


Selling, Administrative and General Expenses (SAG)
Second quarter 2023 SAG as a percentage of revenue of 24.7% decreased by 1.6-percentage points as compared to second quarter 2022, primarily due to lower selling and administrative expenses, partially offset by higher bad debt expense, as well as the impact of higher revenues.
Second quarter 2023 SAG of $433 million decreased by $26 million as compared to second quarter 2022, primarily reflecting stock compensation expense of $21 million associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox Holding's former CEO in the second quarter 2022. Additionally, SAG benefited from productivity and cost savings, including savings related to the strategic decision to donate our PARC subsidiary. These benefits were partially offset by higher bad debt and compensation expenses.
SAG as a percentage of revenue for the six months ended June 30, 2023 of 24.2% decreased by 2.6-percentage points as compared to the prior year period, primarily due to lower selling and administrative expenses and higher revenues, as well as a 0.5 percentage-point favorable impact from lower bad debt expense.
SAG for the six months ended June 30, 2023 of $840 million decreased by $74 million as compared to the prior year period, primarily reflecting stock compensation expense of $21 million associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox Holding's former CEO in the second quarter 2022. Additionally, SAG benefited from productivity and cost savings, including savings related to the strategic decision to donate our PARC subsidiary, as well as lower labor costs associated with a higher-than-expected number of open positions, lower bad debt expense and the favorable impact of currency. These benefits were partially offset by higher marketing and compensation expenses, as well as the impact of an acquisition.
Our bad debt provision for the three months ended June 30, 2023 of $15 million increased $8 million as compared to second quarter 2022, primarily due to increased sales revenues and higher originations of finance receivables not subject to sale under the finance receivables funding agreement.
Our bad debt provision for six months ended June 30, 2023 of $7 million, decreased by $15 million as compared to the prior year period, primarily related to the first quarter 2023 reserve releases of approximately $12 million due to the favorable reassessment of the credit exposure on a large customer receivable balance after a contract amendment which improved our credit position, and approximately $5 million related to the sale of finance receivables on a non-recourse basis as part of the on-going finance receivables funding agreement.
We believe our current reserve position remains sufficient to cover expected future losses that may result from current and future macro-economic conditions including higher inflation and interest rates. We continue to monitor developments in future economic conditions, and as a result, our reserves may need to be updated in future periods. On a trailing twelve-month basis (TTM), bad debt expense was approximately 1.0% of total receivables (excluding the reserve releases in the first quarter 2023).
Refer to Note 8 - Accounts Receivable, Net and Note 9 - Finance Receivables, Net in the Condensed Consolidated Financial Statements for additional information regarding our bad debt provision.
Restructuring and Related Costs, Net
We incurred Restructuring and related costs, net of $23 million for the second quarter 2023, as compared to $1 million for second quarter 2022, and $25 million for the six months ended June 30, 2023, as compared to $19 million in the prior year period. These costs were primarily related to the implementation of initiatives under our business transformation projects in order to reduce our cost structure and realign it to the changing nature of our business.
Second quarter 2023 actions impacted several functional areas, with approximately 50% focused on SAG reductions and approximately 50% focused on RD&E optimization. Second quarter 2022 actions impacted several functional areas, with approximately 40% focused on gross margin improvements, approximately 55% focused on SAG reductions, and the remainder focused on RD&E optimization.
The Restructuring and related costs, net reserve balance for all programs as of June 30, 2023 was $42 million, of which $38 million is expected to be paid over the next twelve months.
Refer to Note 12 - Restructuring Programs in the Condensed Consolidated Financial Statements for additional information regarding our restructuring programs.
Xerox 2023 Form 10-Q 51


Worldwide Employment
Worldwide employment was approximately 20,300 as of June 30, 2023, a decrease of approximately 200 from December 31, 2022. The decrease resulted from net attrition (attrition net of gross hires) and restructuring.
Other Expenses, Net
 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions)2023202220232022
Non-financing interest expense$12 $23 $26 $52 
Interest income(4)(3)(9)(4)
Non-service retirement-related costs11 (4)10 (11)
Currency losses, net16 
Loss on early extinguishment of debt
Contract termination costs - product supply— — — 33 
Excess contribution refund— (16)— (16)
All other expenses, net
Other expenses, net$31 $$51 $65 
Non-Financing Interest Expense
Second quarter 2023 non-financing interest expense of $12 million was $11 million lower than second quarter 2022. The decrease was primarily related to lower non-financing debt as a result of the repayment of Senior Notes in 2022 and the first quarter 2023. When non-financing interest is combined with financing interest expense (Cost of financing), total interest expense of $46 million decreased by $3 million as compared to second quarter 2022, primarily reflecting a lower average debt balance, partially offset by higher average interest rates.
Non-financing interest expense for the six months ended June 30, 2023 of $26 million was $26 million lower than the prior year period. The decrease was primarily related to lower non-financing debt as a result of the repayment of Senior Notes in 2022 and the first quarter 2023. When combined with financing interest expense (Cost of financing), total interest expense of $96 million decreased by $6 million from the prior year period primarily reflecting a lower average debt balance, partially offset by higher average interest rates.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity and interest expense.
Interest Income
Second quarter 2023 interest income increased $1 million as compared to the second quarter 2022, while interest income for the six months ended June 30, 2023 increased $5 million as compared to the prior year period, primarily due to higher interest rates, partially offset by a lower cash balance.
Non-Service Retirement-Related Costs
Non-service retirement-related costs were $15 million and $21 million higher for the three and six months ended June 30, 2023, respectively, as compared to their respective prior year periods. The increases reflect higher interest cost driven by higher discount rates, as well as a decrease in the expected return on plan assets due to lower plan asset values. These negative impacts were partially offset by lower settlement losses.
Service retirement-related costs, which are included in operating expenses, were $1 million and $6 million for the three months ended June 30, 2023 and 2022, respectively, and $2 million and $10 million for the six months ended June 30, 2023 and 2022, respectively. The decrease in both periods is primarily due to the transition of our pension plan in the Netherlands to a Defined Contribution Plan for future service at the end of 2022.
Refer to Note 16 - Employee Benefit Plans in the Condensed Consolidated Financial Statements for additional information regarding service and non-service retirement-related costs.
Currency Losses, Net
Second quarter 2023 currency losses, net were $4 million higher than second quarter 2022, while currency losses, net for the six months ended June 30, 2023 increased $15 million as compared to the prior year period. The increase for both periods as compared to their prior year respective periods was primarily due to increased volatility in the global exchange rates, particularly in our Russia and Middle East operations, which could not be fully hedged.
Xerox 2023 Form 10-Q 52


Second quarter 2023 currency losses, net also reflect losses associated with the discontinuance of hedging relationships for certain YEN-based currency cash flow hedges.
Contract Termination Costs
Contract termination costs for the six months ended June 30, 2022 reflects a $33 million charge ($25 million after-tax) associated with the termination of a product supply agreement. The charge primarily reflects the payment of the contractual cancellation fee plus interest and related legal fees.
Loss on Early Extinguishment of Debt
In the second quarter 2023, we recorded a loss of $3 million related to the early repayment on secured borrowings and the termination of our $250 million Credit Facility prior to entering into our new 5-year Asset Based Lending Facility (ABL).
In the second quarter 2022, we recorded a loss of $4 million related to the early redemption of $350 million of the $1 billion of Xerox Corporation 4.625% Senior Notes due March 2023.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity.
Excess Contributions Refund
In the second quarter 2022, we received a refund of $16 million which reflects the return of excess employer contributions to a defined contribution plan for one of our Latin American subsidiaries as a result of employee forfeitures. The excess contributions accumulated over the past 20 plus years.
Income Taxes
Second quarter 2023 effective tax rate was a 31.5% tax benefit and includes the loss on the PARC donation as well as the associated tax benefits. Excluding this impact, the effective tax rate was a 27.9% tax expense, which is higher than the U.S. federal statutory tax rate of 21%, primarily due to the tax impacts associated with restructuring and asset impairment charges and the geographical mix of earnings. On an adjusted1 basis, second quarter 2023 effective tax rate was 20.0%, which is lower than the U.S. federal statutory tax rate of 21% primarily due to tax benefits from the change in tax filing positions and the redetermination of certain unrecognized tax positions of approximately 10%, which were offset by the geographical mix of earnings.
Second quarter 2022 effective tax rate was (20.0)% and included tax expense associated with the non-deductible accelerated share vestings offset by additional tax incentives. On an adjusted1 basis, second quarter 2022 effective tax rate was 18.5%. The adjusted1 effective tax rate was lower than the U.S. federal statutory tax rate of 21% primarily due to benefits from additional tax incentives offset by the geographical mix of earnings.
The effective tax rate for the six months ended June 30, 2023 was a 350.0% tax benefit and includes the loss on the PARC donation as well as the associated tax benefits. Excluding this impact, the effective tax rate was a 20.3% tax expense, which is lower than the U.S. federal statutory tax rate of 21% primarily due to the tax benefits from the redetermination of certain unrecognized tax positions and the change in the tax filing positions predominately offset by the tax impacts associated with restructuring and asset impairment charges and the geographical mix of earnings. On an adjusted1 basis, the effective tax rate for the six months ended June 30, 2023 was 17.6%. The adjusted1 effective tax rate was lower than the U.S. federal statutory tax rate of 21% primarily due to tax benefits from the redetermination of certain unrecognized tax positions and the change in tax filing positions, partially offset by the geographical mix of earnings.
The effective tax rate for the six months ended June 30, 2022 was 31.9% and included benefits from additional tax incentives as well as a change in our indefinite reinvestment tax liability due to a recent acquisition offset by the non-deductible accelerated share vestings. On an adjusted1 basis, the effective tax rate for the six months ended June 30, 2022 was 185.7%. The adjusted1 effective tax rate was higher than the U.S. federal statutory tax rate of 21% primarily due to benefits from additional tax incentives and a change in our indefinite reinvestment tax liability due to a recent acquisition as well as the geographical mix of earnings.
Our effective tax rate is based on nonrecurring events as well as recurring factors, including the taxation of foreign income. In addition, our effective tax rate will change based on discrete or other nonrecurring events that may not be predictable.
_____________
(1)Refer to the Adjusted Effective Tax Rate reconciliation table in the "Non-GAAP Financial Measures" section.
Xerox 2023 Form 10-Q 53


Equity in Net Income of Unconsolidated Affiliates
Investment in Affiliates, at Equity largely consists of several minor investments in entities in the Middle East region. Equity in net income of unconsolidated affiliates for the three and six months ended June 30, 2023 was relatively flat as compared to their respective prior year periods.
Net (Loss) Income
Second quarter 2023 Net (Loss) Attributable to Xerox Holdings was $(61) million, or $(0.41) per diluted share, which included the after-tax PARC donation charge of $92 million ($132 million pre-tax), or $0.58 per diluted share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $72 million, or $0.44 per diluted share.
Second quarter 2022 Net (Loss) Attributable to Xerox Holdings was $(4) million, or $(0.05) per diluted share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $24 million, or $0.13 per diluted share.
Net Income Attributable to Xerox Holdings for the six months ended June 30, 2023 was $10 million, or $0.02 per diluted share, which included the after-tax PARC donation charge of $92 million ($132 million pre-tax), or $0.58 per diluted share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $154 million, or $0.93 per diluted share.
Net (Loss) Attributable to Xerox Holdings for the six months ended June 30, 2022 was $(60) million, or $(0.43) per diluted share. On an adjusted1 basis, Net Income Attributable to Xerox Holdings was $10 million, or $0.02 per diluted share.
Refer to Note 20 - (Loss) Earnings per Share in the Condensed Consolidated Financial Statements for additional information regarding the calculation of basic and diluted earnings per share.
_____________
(1)Refer to the Adjusted Net Income and EPS reconciliation table in the "Non-GAAP Financial Measures" section.
Other Comprehensive Income (Loss)
Second quarter 2023 Other Comprehensive Income, Net Attributable to Xerox Holdings was $17 million and included the following: i) net translation adjustment gains of $49 million reflecting the strengthening of most of our major foreign currencies against the U.S. Dollar during the quarter; ii) $5 million of net unrealized losses; and iii) $27 million of net losses from the changes in defined benefit plans primarily due to plan remeasurements and the adverse impact of currency, partially offset by amortization of actuarial losses. This compares to Other Comprehensive Loss, Net Attributable to Xerox Holdings of $298 million for the second quarter 2022, which reflected the following: i) net translation adjustment losses of $287 million reflecting the weakening of our major foreign currencies against the U.S. Dollar during the quarter; ii) $14 million of net unrealized losses primarily due to the weakening of the Yen during the quarter and the associated impact on our Yen based forward exchange contracts hedging forecasted purchases; and iii) $3 million of net gains from the changes in defined benefit plans primarily due to the positive impact of currency as well as the amortization of actuarial losses and settlement losses, which were partially offset by a UK pension plan amendment and remeasurement.
Other Comprehensive Income, Net Attributable to Xerox Holdings for the six months ended June 30, 2023 was $100 million and included the following: i) net translation adjustment gains of $141 million reflecting the strengthening of most of our major foreign currencies against the U.S. Dollar; ii) $1 million of net unrealized losses; and iii) $41 million of net losses from the changes in defined benefit plans primarily due to the adverse impact of currency and plan remeasurements, partially offset by amortization of actuarial losses and settlement losses. This compares to Other Comprehensive Loss, Net Attributable to Xerox Holdings for the six months ended June 30, 2022 of $342 million, which reflected the following: i) net translation adjustment losses of $359 million reflecting the weakening of our major foreign currencies against the U.S. Dollar; ii) $25 million of net unrealized losses primarily due to the weakening of the Yen during the first half of 2022 and the associated impact on our Yen based forward exchange contracts hedging forecasted purchases; and iii) $42 million of net gains from the changes in defined benefit plans primarily due to the positive impact of currency, a U.S. retiree-health plan amendment and the amortization of actuarial losses and settlement losses, which were partially offset by a UK pension plan amendment and remeasurement.
Refer to Note 19 - Other Comprehensive Income (Loss) in the Condensed Consolidated Financial Statements for the components of Other Comprehensive Income (Loss), Note 14 - Financial Instruments in the Condensed Consolidated Financial Statements for additional information regarding unrealized gains (losses), net, and Note 16 - Employee Benefit Plans in the Condensed Consolidated Financial Statements for additional information regarding net changes in our defined benefit plans.
Xerox 2023 Form 10-Q 54


Reportable Segments
Our business is organized to ensure we focus on efficiently managing operations while serving our customers and the markets in which we operate. We have two operating and reportable segments – Print and Other and FITTLE.
Refer to Note 4 - Segment Reporting in the Condensed Consolidated Financial Statements for additional information regarding our reportable segments.
Segment Review
Three Months Ended June 30,
(in millions)External Revenue
Intersegment Revenue(1)
Total Segment Revenue% of Total Revenue Segment Profit
Segment Margin(2)
2023
Print and Other$1,653 $21 $1,674 94 %$107 6.5 %
FITTLE101 — 101 %— — %
Total$1,754 $21 $1,775 100 %$107 6.1 %
2022
Print and Other$1,651 $22 $1,673 95 %$29 1.8 %
FITTLE96 — 96 %6.3 %
Total$1,747 $22 $1,769 100 %$35 2.0 %
Six Months Ended June 30,
(in millions)External Revenue
Intersegment Revenue(1)
Total Segment Revenue% of Total RevenueSegment Profit
Segment Margin(2)
2023
Print and Other$3,266 $44 $3,310 94 %$207 6.3 %
FITTLE203 — 203 %18 8.9 %
Total$3,469 $44 $3,513 100 %$225 6.5 %
2022
Print and Other$3,221 $45 $3,266 94 %$18 0.6 %
FITTLE194 — 194 %14 7.2 %
Total$3,415 $45 $3,460 100 %$32 0.9 %
___________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
(2)Segment margin based on external revenue only.
Print and Other
Print and Other includes the design, development and sale of document management systems, solutions and services as well as associated technology offerings including IT and software products and services.
Revenue
 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions)20232022%
Change
20232022%
Change
Equipment sales$414 $361 14.7%$799 $670 19.3%
Post sale revenue 1,239 1,290 (4.0)%2,467 2,551 (3.3)%
Intersegment revenue (1)
21 22 (4.5)%44 45 (2.2)%
Total Print and Other Revenue$1,674 $1,673 0.1%$3,310 $3,266 1.3%
_____________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
Xerox 2023 Form 10-Q 55


Second quarter 2023 Print and Other segment revenue increased 0.1% as compared to second quarter 2022, and Print and Other revenue increased 1.3% for the six months ended June 30, 2023 as compared to the prior year period. The increase for both the three and six months ended June 30, 2023 was driven primarily by Equipment sales revenue growth, partially offset by lower Post sale revenue, as compared to their respective prior year periods. Print and Other segment revenues included the following:
Equipment sales revenue increased 14.7% during the second quarter 2023 as compared to second quarter 2022, and Equipment sales revenue increased 19.3% for the six months ended June 30, 2023 as compared to the prior year period. The increase for the three and six months ended June 30, 2023 as compared to their respective prior year periods was due to improvement in product availability, particularly in our Americas operations, and for our higher margin mid-range and high-end devices, as well as recent pricing actions.
Post sale revenue decreased 4.0% during the second quarter 2023 as compared to second quarter 2022, primarily due to lower paper sales, IT hardware revenue declines, and the cessation of Fuji royalty income and PARC revenue. Contractual print services revenue1 was down slightly in constant currency2, as growth in digital services, including the benefits of a recent acquisition, and the benefits of price increases were offset by a slight reduction in our serviced fleet.
Post sale revenue decreased 3.3% for the six months ended June 30, 2023 as compared to the prior year period primarily due to lower paper sales, IT hardware revenue declines, and the cessation of Fuji royalty income and PARC revenue. Contractual print services revenue1 increased in constant currency2, due to improvement in IT and Digital Services revenue, which included the benefits of an acquisition, partially offset by a reduction in our serviced fleet.
_____________
(1)Includes revenues from Services, maintenance and rentals.
(2)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Detail by product group is shown below.

 Three Months Ended
June 30,
Six Months Ended
June 30,
% of Equipment Sales
(in millions)20232022
%
Change
CC % Change20232022% ChangeCC % Change20232022
Entry$63 $66 (4.5)%(4.3)%$125 $127 (1.6)%(1.1)%16%19%
Mid-range270 221 22.2%21.9%522 415 25.8%26.8%64%61%
High-end82 76 7.9%8.0%155 130 19.2%20.6%19%19%
Other66.7%66.7%12.5%12.5%1%1%
Equipment sales(1)(2)
$420 $366 14.8%14.3%$811 $680 19.3%20.2%100%100%
_____________
CC - See "Currency Impact" section for a description of constant currency.
(1)Refer to the Products and Offerings Definitions section.
(2)Includes equipment sales related to the FITTLE segment of $6 million and $5 million for the three months ended June 30, 2023 and 2022, respectively, and $12 million and $10 million for the six months ended June 30, 2023 and 2022, respectively.
The change at constant currency1 reflected the following:
Entry - The decrease for the three and six months ended June 30, 2023 as compared to their respective prior year periods was driven by a shift towards black-and-white devices across all regions.
Mid-range - The increase for the three and six months ended June 30, 2023 as compared to their respective prior year periods was driven by our higher margin A3 devices, primarily in our Americas operations, improved product availability, and price increases.
High-end - The increase for the three months ended June 30, 2023 was driven by Entry Production Mid where installs increased 24% as compared to second quarter 2022, due to higher supply and increased demand. Additionally, iGen placements more than tripled in the second quarter 2023 as compared to the prior year period, primarily in the Americas, with improved supply supporting orders in backlog. The increase for the six months ended June 30, 2023 as compared to the prior year period was driven by higher revenue and higher installs of both Entry Production Color devices and iGens, due to improved product availability, as well as benefits from price increases.
_____________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Xerox 2023 Form 10-Q 56


Total Installs
Installs reflect new placements of devices only (i.e., measure does not take into account removal of devices which may occur as a result of contract renewals or cancellations). Revenue associated with equipment installations may be reflected up-front in Equipment sales or over time either through rental income or as part of our services revenues (which are both reported within our Post sale revenues), depending on the terms and conditions of our agreements with customers. Installs include activity for Xerox and non-Xerox branded products installed by our XBS sales unit. Detail by product group (see Products and Offerings Definitions) is shown below.
Installs for the three months ended June 30, 2023 as compared to prior year period reflect the following:
Entry1
43% decrease in entry color installs primarily due to declines in entry color printers and A4 Color multi-function printers (MFPs).
5% decrease in entry black-and-white installs driven by declines in A4 mono MFPs, partially offset by higher entry mono printer installs.
Mid-Range
21% increase in mid-range color installs, driven by A3 color MFPs, reflecting increased product availability.
16% increase in mid-range black-and-white installs, driven by A3 mono MFPs, reflecting increased product availability.
High-End
8% increase in high-end color installs reflecting higher demand for iGen and Entry Production Color Mid devices, primarily in our Americas region.
8% decrease in high-end black-and-white installs reflecting macroeconomic pressures in EMEA and a competitive market for high end cut sheet devices.
Installs for the six months ended June 30, 2023 as compared to prior year period reflect the following:
Entry1
28% decrease in entry color installs reflecting declines in entry color printers and A4 Color MFPs, primarily in our EMEA region.
3% decrease in entry black-and-white installs primarily driven by declines in A4 mono MFPs, partially offset by higher entry mono printer installs, and increased product availability.
Mid-Range
23% increase in mid-range color installs, driven by A3 color MFPs, reflecting increased product availability.
61% increase in mid-range black-and-white installs, driven by A3 mono MFPs, primarily in our Americas region, as well as increased product availability.
High-End
38% increase in high-end color installs reflecting higher demand for iGen and Entry Production Color Mid devices, primarily in our Americas region.
16% decrease in high-end black-and-white installs reflecting lower demand, primarily in our Americas region.
_____________
(1)Reflects install activity for total Entry product group.
Products and Offerings Definitions
Our product groupings range from:
“Entry”, which include A4 devices and desktop printers and multifunction devices that primarily serve small and medium workgroups/work teams.
“Mid-Range”, which include A3 devices that generally serve large workgroup/work teams environments as well as products in the Light Production product groups serving centralized print centers, print for pay and lower volume production print establishments.
“High-End”, which include production printing and publishing systems that generally serve the graphic communications marketplace and print centers in large enterprises.

Segment Margin
Print and Other segment margin of 6.5% for the three months ended June 30, 2023 increased by 4.7-percentage points as compared to second quarter 2022 primarily due to lower supply chain-related costs, lower RD&E expense,
Xerox 2023 Form 10-Q 57


and lower selling and administrative expenses, which reflect the benefits of cost and productivity savings, as well as higher revenue. This activity was partially offset by higher bad debt expense.
Print and Other segment margin of 6.3% for the six months ended June 30, 2023 increased 5.7-percentage points as compared to the prior year period primarily due to lower supply chain-related costs, lower RD&E expense, and lower Selling, administrative and general expenses, which reflect the benefits of cost and productivity savings and lower bad debt expense, as well as higher revenue. This activity was partially offset by higher Restructuring and related costs, net.
FITTLE
FITTLE represents a global financing solutions business, primarily enabling the sale of our equipment and services.
Revenue
 Three Months Ended
June 30,
Six Months Ended
June 30,
(in millions)20232022%
Change
20232022%
Change
Equipment sales$$20.0%$12 $10 20.0%
Financing49 52 (5.8)%101 105 (3.8)%
Other Post sale revenue(1)
46 39 17.9%90 79 13.9%
Total FITTLE Revenue$101 $96 5.2%$203 $194 4.6%
_____________
(1)Other Post sale revenue includes lease renewal and fee income.
Second quarter 2023 FITTLE segment revenue increased 5.2% as compared to second quarter 2022, and for the six months ended June 30, 2023 segment revenue increased 4.6% as compared to the prior year period. FITTLE segment revenue included the following:
Financing revenue is generated from direct and indirect financed Xerox equipment sale transactions and third-party equipment placements. For the three months ended June 30, 2023, these revenues decreased 5.8% as compared to second quarter 2022, including a 1.8-percentage point adverse impact from currency. Financing revenue for the six months ended June 30, 2023 decreased 3.8%, including a 2.0-percentage point adverse impact from currency. The decline at constant currency1 for both the three and six months ended June 30, 2023, respectively, reflects a reduction of the average finance receivables in the quarter and year-to-date periods as a result of the sales of finance receivables in 2023 and the fourth quarter 2022. Finance receivables are approximately $250 million lower in June of 2023 as compared to June of 2022.
Other Post sale revenue increased 17.9% for the three months ended June 30, 2023 as compared to second quarter 2022, and increased 13.9% for the six months ended June 30, 2023 as compared to the prior year period. The increase in both periods is due to revenue from sales of finance receivables under our finance receivables funding agreement, which was $11 million and $14 million for the three and six months ended June 30, 2023.
_____________
(1)Refer to the “Non-GAAP Financial Measures” section for an explanation of the non-GAAP financial measure.
Segment Margin
FITTLE segment margin of 0.0% for the three months ended June 30, 2023 decreased 6.3-percentage points as compared to second quarter 2022 due to higher strategic investment costs, and higher interest costs, partially offset by the benefits of the finance receivables funding agreement.
FITTLE segment margin of 8.9% for the six months ended June 30, 2023 increased 1.7-percentage points as compared to the prior year period driven by higher revenue reflecting the benefits of the finance receivables funding agreement, and lower bad debt expense, partially offset by higher strategic investment costs, and higher interest costs.

Xerox 2023 Form 10-Q 58


Capital Resources and Liquidity
The following is a summary of our liquidity position:
As of June 30, 2023 and December 31, 2022, total cash, cash equivalents and restricted cash were $569 million and $1,139 million, respectively, and apart from restricted cash of $92 million and $94 million at June 30, 2023 and December 31, 2022, respectively, was readily accessible for use. The decrease in total cash, cash equivalents and restricted cash of $570 million primarily reflects payments on long-term debt of $826 million and dividend payments to shareholders of $88 million, which were partially offset by net proceeds of $193 million from the new asset-based revolving credit agreement (the ABL Facility) , and net cash flows from operations of $173 million. Net cash flows from operations included a $390 million benefit from a decrease in finance receivables, which reflected the sale of approximately $630 million of finance receivables under the finance receivables funding agreement, partially offset by new originations.
Total debt at June 30, 2023 was $3,116 million, of which $2,595 million is allocated to and supports the Company's finance assets. The remaining debt of $521 million is attributable to the non-financing business and declined from $806 million at December 31, 2022. Debt consists of Senior Unsecured Notes, secured borrowings through the securitization of finance assets, and borrowings under our new ABL Facility (see below). Approximately $300 million of our Senior Unsecured Note borrowings are due in within the next twelve months.
In May 2023, we entered into a five-year senior secured revolving credit facility of up to $300 million (the ABL Facility). Our previous $250 million Credit Facility due July 2024 was terminated prior to entering into the ABL Facility. As of June 30, 2023, there were $200 million of borrowings under the ABL Facility, which are reported as short-term borrowings based on management's intent to repay this balance within the next six months. There were no letters of credit outstanding under this facility and we were in full compliance with the covenants and other provisions of the ABL Facility.
We have increased our expectations for Operating cash flows and now expect them to be at least $650 million, which is an increase from our original expectation of at least $550 million. The increase reflects an improvement in expected operating income and incremental sales of finance receivables. We continue to expect capital expenditures to be approximately $50 million.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity.
Cash Flow Analysis
The following summarizes our cash, cash equivalents and restricted cash:
 Six Months Ended
June 30,
Change
(in millions)20232022
Net cash provided by (used in) operating activities$173 $(19)$192 
Net cash used in investing activities(22)(62)40 
Net cash used in financing activities(725)(587)(138)
Effect of exchange rate changes on cash, cash equivalents and restricted cash(14)18 
Decrease in cash, cash equivalents and restricted cash(570)(682)112 
Cash, cash equivalents and restricted cash at beginning of period1,139 1,909 (770)
Cash, Cash Equivalents and Restricted Cash at End of Period$569 $1,227 $(658)
Cash Flows from Operating Activities
Net cash provided by operating activities was $173 million for the six months ended June 30, 2023. The $192 million increase in operating cash from the prior year period was primarily due to the following:
$199 million increase in pre-tax income before depreciation and amortization, provisions, PARC donation, stock-based compensation, restructuring and related costs and non-service retirement-related costs.
$390 million increase from finance receivables reflecting the sale of approximately $630 million of finance receivables under the finance receivables funding agreement, partially offset by higher originations from increased equipment sales. Refer to Note 9 – Finance Receivables, Net in the Consolidated Financial Statements for additional information regarding the sale of finance receivables.
$107 million increase due to lower inventory reflecting increased sales of equipment and supplies.
$43 million increase from lower net tax payments.
$40 million increase from lower contributions to our retirement plans primarily due to further contributions to our U.K. defined benefit pension plan not being required in 2023.
Xerox 2023 Form 10-Q 59


$462 million decrease from accounts payable primarily due to the timing of supplier and vendor payments and lower year-over-year spending.
$105 million decrease from other current and long-term liabilities primarily due to the timing of payment of higher year-end accruals.
$30 million decrease from higher installs of equipment on operating leases.
Cash Flows from Investing Activities
Net cash used in investing activities was $22 million for the six months ended June 30, 2023. The $40 million decrease in the use of cash from the prior year period was primarily due to the following:
$45 million decrease reflecting fewer acquisitions in 2023.
$14 million decrease reflecting lower capital expenditures.
$25 million increase primarily due to the sale of surplus buildings and land in the U.S. in the prior year.
Cash Flows from Financing Activities
Net cash used in financing activities was $725 million for the six months ended June 30, 2023. The $138 million increase in the use of cash from the prior year period was primarily due to the following:
$247 million increase from net debt activity. 2023 reflects payments of $300 million on Senior Notes and $519 million on secured financing arrangements offset by net proceeds of $193 million from the new ABL Facility, which includes a debt issuance cost payment of $7 million. The $519 million of payments on secured financing arrangements includes the early repayment of $185 million U.S. secured borrowing. 2022 reflects proceeds of $753 million on secured financing arrangements offset by payments of $477 million, $300 million on maturing 2022 Senior Notes and $353 million for the early redemption of 2023 Senior Notes, which includes a premium payment of $3 million.
$113 million decrease due to no share repurchases in the current year.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt activity.
Cash, Cash Equivalents and Restricted Cash
Refer to Note 7 - Supplementary Financial Information in the Condensed Consolidated Financial Statements for additional information regarding Cash, cash equivalents and restricted cash.
Operating Leases
We have operating leases for real estate and vehicles in our domestic and international operations, and for certain equipment in our domestic operations. Additionally, we have identified embedded operating leases within certain supply chain contracts for warehouses, primarily within our domestic operations. Our leases have remaining terms of up to twelve years and a variety of renewal and/or termination options. As of June 30, 2023 and December 31, 2022, total operating lease liabilities were $203 million and $229 million, respectively.
Refer to Note 11 - Lessee in the Condensed Consolidated Financial Statements for additional information regarding our leases accounted for under lessee accounting.
Xerox 2023 Form 10-Q 60


Debt and Customer Financing Activities
The following summarizes our debt:
(in millions)June 30, 2023December 31, 2022
Xerox Holdings Corporation$1,500 $1,500 
Xerox Corporation1,100 1,200 
Xerox - Other Subsidiaries(1)
526 1,042 
Subtotal - Principal debt balance3,126 3,742 
Debt issuance costs
Xerox Holdings Corporation(7)(9)
Xerox Corporation(4)(4)
Xerox - Other Subsidiaries(1)
(1)(5)
Subtotal - Debt issuance costs(12)(18)
Net unamortized premium
Total Debt$3,116 $3,726 
_____________
(1)Represents secured debt issued by subsidiaries of Xerox Corporation as part of the securitization of Finance Receivables.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt.
Finance Assets and Related Debt
The following represents our total finance assets, net associated with our lease and finance operations:
(in millions)June 30, 2023December 31, 2022
Total finance receivables, net(1)
$2,707 $3,102 
Equipment on operating leases, net259 235 
Total Finance Assets, net(2)
$2,966 $3,337 
_____________
(1)Includes (i) Billed portion of finance receivables, net, (ii) Finance receivables, net and (iii) Finance receivables due after one year, net as included in our Condensed Consolidated Balance Sheets.
(2)The change from December 31, 2022 includes an increase of $36 million due to currency.
Our lease contracts permit customers to pay for equipment over time rather than at the date of installation; therefore, we maintain a certain level of debt (that we refer to as financing debt) to support our investment in these lease contracts, which are reflected in Total finance assets, net. For this financing aspect of our business, we maintain an assumed 7:1 leverage ratio of debt to equity as compared to our finance assets.
Based on this leverage, the following represents the breakdown of total debt between financing debt and core debt:
(in millions)June 30, 2023December 31, 2022
Finance receivables debt(1)
$2,368 $2,714 
Equipment on operating leases debt227 206 
Financing debt2,595 2,920 
Core debt521 806 
Total Debt$3,116 $3,726 
__________________
(1)Finance receivables debt is the basis for our calculation of "Cost of financing" expense in the Condensed Consolidated Statements of (Loss) Income.
Xerox 2023 Form 10-Q 61


Sales of Accounts Receivable
Activity related to sales of accounts receivable is as follows:
 
 Six Months Ended
June 30,
(in millions)20232022
Estimated decrease to net operating cash flows(1)
$(84)$(10)
_____________
(1)Represents the difference between current and prior period accounts receivable sales adjusted for the effects of currency.
Refer to Note 8 - Accounts Receivable, Net in the Condensed Consolidated Financial Statements for additional information regarding our accounts receivable sales arrangements.
Liquidity and Financial Flexibility
We manage our worldwide liquidity using internal cash management practices, which are subject to i) the statutes, regulations and practices of each of the local jurisdictions in which we operate, ii) the legal requirements of the agreements to which we are a party, and iii) the policies and cooperation of the financial institutions we utilize to maintain and provide cash management services.
Our principal debt maturities are spread over the next five years as follows:
(in millions)Xerox Holdings CorporationXerox Corporation
Xerox - Other Subsidiaries(1)
Total
2023 Q3$— $200 $113 $313 
2023 Q4— — 105 105 
2024— 300 271 571 
2025750 — 37 787 
2026— — — — 
2027— — — — 
2028 and thereafter750 600 — 1,350 
Total(2)
$1,500 $1,100 $526 $3,126 
_____________
(1)Represents secured debt issued by subsidiaries of Xerox Corporation as part of the securitization of Finance Receivables.
(2)Includes fair value adjustments.
Refer to Note 13 - Debt in the Condensed Consolidated Financial Statements for additional information regarding debt.
Treasury Stock
Xerox Holdings Corporation made no repurchases of its Common Stock in second quarter 2023.
Xerox 2023 Form 10-Q 62


Financial Risk Management
We are exposed to market risk from foreign currency exchange rates and interest rates, which could affect operating results, financial position and cash flows. We manage our exposure to these market risks through our regular operating and financing activities and, when appropriate, through the use of derivative financial instruments. We utilize derivative financial instruments to hedge economic exposures, as well as to reduce earnings and cash flow volatility resulting from shifts in market rates. We enter into limited types of derivative contracts, including interest rate swap agreements, interest rate caps, foreign currency spot, forward and swap contracts and net purchased foreign currency options to manage interest rate and foreign currency exposures. Our primary foreign currency market exposures include the Japanese Yen, Euro and U.K. Pound Sterling. The fair market values of all our derivative contracts change with fluctuations in interest rates and/or currency exchange rates and are designed so that any changes in their values are offset by changes in the values of the underlying exposures. Derivative financial instruments are held solely as risk management tools and not for trading or speculative purposes. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.
We are required to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. As permitted, certain of these derivative contracts have been designated for hedge accounting treatment. Certain of our derivatives that do not qualify for hedge accounting are effective as economic hedges. These derivative contracts are likewise required to be recognized each period at fair value and therefore do result in some level of volatility. The level of volatility will vary with the type and amount of derivative hedges outstanding, as well as fluctuations in the currency and interest rate markets during the period. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.
By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange and interest rate movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a diversified group of major financial institutions. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties.
The current market events have not required us to materially modify or change our financial risk management strategies with respect to our exposures to interest rate and foreign currency risk. Refer to Note 14 – Financial Instruments in the Condensed Consolidated Financial Statements for further discussion and information on our financial risk management strategies.
Xerox 2023 Form 10-Q 63


Non-GAAP Financial Measures
We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.
However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our Condensed Consolidated Financial Statements prepared in accordance with GAAP.
Reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below.
Adjusted Earnings Measures
Adjusted Net Income and EPS
Adjusted Effective Tax Rate
The above measures were adjusted for the following items:
Restructuring and related costs, net: Restructuring and related costs, net include restructuring and asset impairment charges as well as costs associated with our transformation programs beyond those normally included in restructuring and asset impairment charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset impairment includes costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our transformation programs are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance, nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.
Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.
Non-service retirement-related costs: Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortization of prior plan amendments, (iv) amortized actuarial gains/losses and (v) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. This approach is consistent with the classification of these costs as non-operating in Other expenses, net. Adjusted earnings will continue to include the service cost elements of our retirement costs, which is related to current employee service as well as the cost of our defined contribution plans.
Xerox 2023 Form 10-Q 64


Discrete, unusual or infrequent items: We exclude these item(s), when applicable, given their discrete, unusual or infrequent nature and their impact on the comparability of our results for the period to prior periods and future expected trends.
Contract termination costs - product supply
PARC donation
Accelerated share vesting - stock compensation expense associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox Holdings Corporation's former CEO.
Loss on early extinguishment of debt
Adjusted Operating Income and Margin
We calculate and utilize adjusted operating income (loss) and margin measures by adjusting our reported pre-tax income (loss) and margin amounts. In addition to the costs and expenses noted above as adjustments for our adjusted earnings measures, adjusted operating income (loss) and margin also exclude the remaining amounts included in Other expenses, net, which are primarily non-financing interest expense and certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.
Constant Currency (CC)
Refer to "Currency Impact" for a discussion of this measure and its use in our analysis of revenue growth.
Adjusted Net Income and EPS reconciliation:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
(in millions, except per share amounts)Net (Loss) Income Diluted EPSNet (Loss) IncomeDiluted EPSNet IncomeDiluted EPSNet (Loss) IncomeDiluted EPS
Reported(1)
$(61)$(0.41)$(4)$(0.05)$10 $0.02 $(60)$(0.43)
Adjustments:
Restructuring and related costs, net23 25 19 
Amortization of intangible assets10 10 21 21 
Non-service retirement-related costs11 (4)10 (11)
Contract termination costs - product supply— — — 33 
PARC donation132 — 132 — 
Accelerated share vesting— 21 — 21 
Loss on early extinguishment of debt
Income tax on PARC donation(2)
(40)— (40)— 
Income tax on adjustments (excluding PARC donation)(2)
(6)(4)(7)(17)
Adjusted$72 $0.44 $24 $0.13 $154 $0.93 $10 $0.02 
Dividends on preferred stock used in adjusted EPS calculation(3)
$$$$
Weighted average shares for adjusted EPS(3)
158 156 158 157 
Fully diluted shares at June 30, 2023(4)
158 
 ____________________________
(1)Net (Loss) Income and EPS attributable to Xerox Holdings.
(2)Refer to Adjusted Effective Tax Rate reconciliation.
(3)For those periods that include the preferred stock dividend, the average shares for the calculations of diluted EPS exclude the 7 million shares associated with our Series A convertible preferred stock.
(4)Reflects common shares outstanding at June 30, 2023, plus potential dilutive common shares used for the calculation of adjusted diluted EPS for the second quarter 2023. The amount excludes shares associated with our Series A convertible preferred stock, which were anti-dilutive for the second quarter 2023.
Xerox 2023 Form 10-Q 65


Adjusted Effective Tax Rate reconciliation:
Three Months Ended June 30,
20232022
(in millions)Pre-Tax (Loss) IncomeIncome Tax (Benefit) ExpenseEffective
Tax Rate
Pre-Tax (Loss) IncomeIncome Tax ExpenseEffective
Tax Rate
Reported(1)
$(89)$(28)31.5 %$(5)$(20.0)%
PARC donation(2)
132 40 — — 
Non-GAAP Adjustments(2)
47 32 
Adjusted(3)
$90 $18 20.0 %$27 $18.5 %
Six Months Ended June 30,
20232022
(in millions)Pre-Tax (Loss) IncomeIncome Tax (Benefit) ExpenseEffective
Tax Rate
Pre-Tax (Loss)Income Tax (Benefit)Effective
Tax Rate
Reported(1)
$(4)$(14)350.0 %$(94)$(30)31.9 %
PARC donation(2)
132 40 — — 
Non-GAAP Adjustments(2)
59 87 17 
Adjusted(3)
$187 $33 17.6 %$(7)$(13)185.7 %
____________________________
(1)Pre-tax (loss) and Income tax (benefit) expense.
(2)Refer to Adjusted Net Income and EPS reconciliation for details.
(3)The tax impact on Adjusted Pre-tax income (loss) is calculated under the same accounting principles applied to the Reported Pre-tax (loss) under ASC 740, which employs an annual effective tax rate method to the results.
Adjusted Operating Income and Margin reconciliation:
 Three Months Ended June 30,
20232022
(in millions)(Loss) ProfitRevenueMargin(Loss) ProfitRevenueMargin
Reported(1)
$(89)$1,754 (5.1)%$(5)$1,747 (0.3)%
Adjustments:
Restructuring and related costs, net23 
Amortization of intangible assets10 10 
PARC donation132 — 
Accelerated share vesting— 21 
Other expenses, net31 
Adjusted$107 $1,754 6.1 %$35 $1,747 2.0 %
Six Months Ended June 30,
20232022
(in millions)(Loss) ProfitRevenueMargin(Loss) ProfitRevenueMargin
Reported(1)
$(4)$3,469 (0.1)%$(94)$3,415 (2.8)%
Adjustments:
Restructuring and related costs, net25 19 
Amortization of intangible assets21 21 
PARC donation132 — 
Accelerated share vesting— 21 
Other expenses, net51 65 
Adjusted$225 $3,469 6.5 %$32 $3,415 0.9 %
____________________________
(1)Pre-tax (loss).
Xerox 2023 Form 10-Q 66


ITEM 3 — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The information set forth under the “Financial Risk Management” section of this Quarterly Report on Form 10-Q is hereby incorporated by reference in answer to this Item.
 
ITEM 4 — CONTROLS AND PROCEDURES
(a)Evaluation of Disclosure Controls and Procedures
Xerox Holdings Corporation
The management of Xerox Holdings Corporation evaluated, with the participation of its principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of its disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, the principal executive officer and principal financial officer of Xerox Holdings Corporation have concluded that, as of the end of the period covered by this report, the disclosure controls and procedures of Xerox Holdings Corporation were effective to ensure that information required to be disclosed in the reports filed or submitted under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Holdings Corporation, including its consolidated subsidiaries, and was accumulated and communicated to the management of Xerox Holdings Corporation, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. 
Xerox Corporation
The management of Xerox Corporation evaluated, with the participation of its principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of its disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, the principal executive officer and principal financial officer of Xerox Corporation have concluded that, as of the end of the period covered by this report, the disclosure controls and procedures of Xerox Corporation were effective to ensure that information required to be disclosed in the reports that or submitted under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Corporation, including its consolidated subsidiaries, and was accumulated and communicated to the management of Xerox Corporation, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. 
(b)Changes in Internal Controls
Xerox Holdings Corporation
As required by paragraph (d) of Rule 13a-15 under the Exchange Act, we evaluated changes in our internal control over financial reporting during the last fiscal quarter. There were no changes identified in our internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Xerox Corporation
As required by paragraph (d) of Rule 13a-15 under the Exchange Act, we evaluated changes in our internal control over financial reporting during the last fiscal quarter. There were no changes identified in our internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Xerox 2023 Form 10-Q 67


PART II — OTHER INFORMATION
ITEM 1 — LEGAL PROCEEDINGS
The information set forth under Note 21 – Contingencies and Litigation in the Condensed Consolidated Financial Statements of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this item.
ITEM 1A — RISK FACTORS
Reference is made to the Risk Factors set forth in Part I, Item 1A of the combined Xerox Holdings Corporation and Xerox Corporation Annual Report on Form 10-K for the year ended December 31, 2022.
ITEM 2 — UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
(b) Issuer Purchases of Equity Securities during the Quarter ended June 30, 2023
Repurchases of Xerox Holdings Corporation's Common Stock, par value $1 per share, include the following:
Board Authorized Share Repurchase Program:
There were no repurchases of Xerox Holdings Corporation's Common Stock for the quarter ended June 30, 2023 pursuant to share repurchase programs authorized by Xerox Holdings’ Board of Directors.
Repurchases Related to Stock Compensation Programs(1):
Total Number of Shares Purchased
Average Price Paid per Share(2)
Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsMaximum Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs
April 1 through 307,812 $14.94 n/an/a
May 1 through 31— — n/an/a
June 1 through 3012,969 13.01 n/an/a
Total20,781 
 ____________________________
(1)These repurchases are made under a provision in our restricted stock compensation programs for the indirect repurchase of shares through a net-settlement feature upon the vesting of shares in order to satisfy minimum statutory tax-withholding requirements.
(2)Exclusive of fees and expenses.
ITEM 3 — DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4 — MINE SAFETY DISCLOSURES
Not applicable.
Xerox 2023 Form 10-Q 68


ITEM 5 — OTHER INFORMATION
Rule 10b5-1 Trading Plans
Our directors and executive officers may purchase or sell shares of our common stock in the market from time to time, including pursuant to equity trading plans adopted in accordance with Rule 10b5-1 under the Exchange Act and in compliance with guidelines specified by the Company’s stock trading standard. In accordance with Rule 10b5-1 and the Company’s insider trading policy, directors, officers and certain employees who, at such time, are not in possession of material non-public information about the Company are permitted to enter into written plans that pre-establish amounts, prices and dates (or formula for determining the amounts, prices and dates) of future purchases or sales of the Company’s stock, including shares acquired pursuant to the Company’s employee and director equity plans. Under the Company’s stock trading standard, the first trade made pursuant to a Rule 10b5-1 trading plan may take place no earlier than 90 days after adoption of the trading plan. Under a Rule 10b5-1 trading plan, a broker executes trades pursuant to parameters established by the director or executive officer when entering into the plan, without further direction from them. The use of these trading plans permits asset diversification as well as financial and tax planning. Our directors and executive officers also may buy or sell additional shares outside of a Rule 10b5-1 plan when they are not in possession of material nonpublic information, subject to compliance with SEC rules, the terms of our stock trading standard and holding requirements.
The following table shows the Rule 10b5-1 trading plans intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) adopted or terminated by our directors and executive officers during the three months ended June 30, 2023:
Name and PositionPlan Adoption/TerminationPlan Adoption DateDuration of Plan (Expiration Date)Number of Shares to be Purchased (Sold) under Plan
Steven Bandrowczak, Chief Executive Officer
AdoptionMay 30, 2023May 10, 2024(135,000)
Transactions under Section 16 officer trading plans will be disclosed publicly through Form 144 and Form 4 filings with the SEC to the extent required by law. No non-Rule 10b5-1 trading arrangements (as defined by Item 408(a) of Regulation S-K) were entered into by Section 16 director or officer of the Company during the covered period.
Xerox 2023 Form 10-Q 69


ITEM 6 — EXHIBITS
101.INSInline XBRL Instance Document
101.SCHInline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Calculation Linkbase Document
101.LABInline XBRL Taxonomy Label Linkbase Document
101.PREInline XBRL Taxonomy Presentation Linkbase Document
101.DEFInline XBRL Taxonomy Definition Linkbase Document
104The Cover Page Interactive Data File from this Quarterly Report on Form 10-Q, (formatted as Inline XBRL and contained in Exhibit 101).
Xerox 2023 Form 10-Q 70


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, each registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. The signatures for each undersigned shall be deemed to relate only to matters having reference to such company and its subsidiaries.

XEROX HOLDINGS CORPORATION
(Registrant)
By:
/S/ MIRLANDA GECAJ
 
Mirlanda Gecaj Vice President and
Chief Accounting Officer
(Principal Accounting Officer)
Date: August 2, 2023


 
XEROX CORPORATION
(Registrant)
By:
/S/ MIRLANDA GECAJ
 
Mirlanda Gecaj Vice President and
Chief Accounting Officer
(Principal Accounting Officer)
Date: August 2, 2023
 
Xerox 2023 Form 10-Q 71
Document
EXHIBIT 31(a)(1)
Xerox Holdings Corporation

CEO CERTIFICATIONS
I, Steven J. Bandrowczak, certify that:
1.I have reviewed this Quarterly Report on Form 10-Q of Xerox Holdings Corporation;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
August 2, 2023  
/s/  STEVEN J. BANDROWCZAK
Steven J. Bandrowczak
Principal Executive Officer


Document
EXHIBIT 31(a)(2)
Xerox Corporation

CEO CERTIFICATIONS
I, Steven J. Bandrowczak, certify that:
1.I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
August 2, 2023  
/s/  STEVEN J. BANDROWCZAK
Steven J. Bandrowczak
Principal Executive Officer


Document
EXHIBIT 31(b)(1)
Xerox Holdings Corporation
CFO CERTIFICATIONS
I, Xavier Heiss, certify that:
 
1.I have reviewed this Quarterly Report on Form 10-Q of Xerox Holdings Corporation;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
August 2, 2023
/S/  XAVIER HEISS
Xavier Heiss
Principal Financial Officer


Document
EXHIBIT 31(b)(2)
Xerox Corporation

CFO CERTIFICATIONS
I, Xavier Heiss, certify that:
 
1.I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
(a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
(b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
(c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
(d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
(a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
(b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
August 2, 2023
/S/  XAVIER HEISS
Xavier Heiss
Principal Financial Officer


Document
EXHIBIT 32(a)
Xerox Holdings Corporation

CERTIFICATION OF CEO AND CFO PURSUANT TO 18 U.S.C. § 1350,
AS ADOPTED PURSUANT TO § 906 OF THE SARBANES-OXLEY ACT OF 2002
In connection with the Form 10-Q of Xerox Holdings Corporation, a New York corporation (the “Company”), for the quarter ended June 30, 2023, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Steven J. Bandrowczak, Chief Executive Officer of the Company, and Xavier Heiss, Executive Vice President and Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, to the best of his/her knowledge, that:
 
(1)The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/  STEVEN J. BANDROWCZAK
Steven J. Bandrowczak
Chief Executive Officer 
August 2, 2023
/s/  XAVIER HEISS
Xavier Heiss
Chief Financial Officer
August 2, 2023

This certification accompanies this Report pursuant to § 906 of the Sarbanes-Oxley Act of 2002 and shall not, except to the extent required by the Sarbanes-Oxley Act of 2002, be deemed filed by the Company for purposes of § 18 of the Securities Exchange Act of 1934, as amended.
A signed original of this written statement required by § 906 has been provided to Xerox Holdings Corporation and will be retained by Xerox Holdings Corporation and furnished to the Securities and Exchange Commission or its staff upon request.


Document
EXHIBIT 32(b)
Xerox Corporation

CERTIFICATION OF CEO AND CFO PURSUANT TO 18 U.S.C. § 1350,
AS ADOPTED PURSUANT TO § 906 OF THE SARBANES-OXLEY ACT OF 2002
In connection with the Form 10-Q of Xerox Corporation, a New York corporation (the “Company”), for the quarter ended June 30, 2023, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Steven J. Bandrowczak, Chief Executive Officer of the Company, and Xavier Heiss, Executive Vice President and Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, to the best of his/her knowledge, that:
 
(1)The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/  STEVEN J. BANDROWCZAK
Steven J. Bandrowczak
Chief Executive Officer 
August 2, 2023
/s/  XAVIER HEISS
Xavier Heiss
Chief Financial Officer
August 2, 2023

This certification accompanies this Report pursuant to § 906 of the Sarbanes-Oxley Act of 2002 and shall not, except to the extent required by the Sarbanes-Oxley Act of 2002, be deemed filed by the Company for purposes of § 18 of the Securities Exchange Act of 1934, as amended.
A signed original of this written statement required by § 906 has been provided to Xerox Corporation and will be retained by Xerox Corporation and furnished to the Securities and Exchange Commission or its staff upon request.