xrx-20211026
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
______________________________________________________________________________________________________  
FORM 8-K 
 _____________________________________________________________________________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
Date of Report (date of earliest event reported): October 26, 2021 
 _____________________________________________________________________________________________________

https://cdn.kscope.io/14c4dedc29c814bbc483223596fd7d8f-xrx-20211026_g1.jpg
XEROX HOLDINGS CORPORATION
XEROX CORPORATION
 (Exact Name of Registrant as specified in its charter)
New York001-3901383-3933743
New York001-0447116-0468020
(State or other jurisdiction of incorporation or organization)(Commission File Number)(IRS Employer
Identification No.)

201 Merritt 7
Norwalk, Connecticut
06851-1056
(Address of principal executive offices) (Zip Code)

Registrant’s telephone number, including area code: (203849-5216
_____________________________________________________________________________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below): 
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Xerox Holdings Corporation Common Stock, $1 par valueXRX Nasdaq Global Select Market
Securities registered pursuant to Section 12(g) of the Act:
None



Indicate by check mark whether the Registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). 
Xerox Holdings Corporation                        Xerox Corporation
Emerging growth company                             Emerging growth company

If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 
Xerox Holdings Corporation                         Xerox Corporation

______________________________________________________________________________________________________  





Item 2.02. Results of Operations and Financial Condition.
On October 26, 2021, Registrants released their combined third quarter 2021 earnings and are furnishing to the Securities and Exchange Commission ("SEC") a copy of the earnings press release as Exhibit 99.1 to this Report under Item 2.02 of Form 8-K.
Exhibit 99.1 to this Report contains certain financial measures that are considered “non-GAAP financial measures” as defined in the SEC rules. Exhibit 99.1 to this Report also contains the reconciliation of these non-GAAP financial measures to their most directly comparable financial measures calculated and presented in accordance with generally accepted accounting principles, as well as the reasons why Registrants' management believes that presentation of the non-GAAP financial measures provides useful information to investors regarding Registrants' results of operations and, to the extent material, a statement disclosing any other additional purposes for which Registrants' management uses the non-GAAP financial measures.
The information contained in Item 2.02 of this Report and in Exhibit 99.1 to this Report shall not be deemed “filed” with the Commission for purposes of Section 18 of the Exchange Act of 1934, as amended, or otherwise subject to the liability of that section.

Item 9.01. Financial Statements and Exhibits.

(d) Exhibits.
Exhibit No.Description
Registrants' third quarter 2021 earnings press release dated October 26, 2021




Forward-Looking Statements
This filing, and other written or oral statements made from time to time by management contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “should”, "targeting", "projecting", "driving" and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management’s current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: the effects of the COVID-19 pandemic on our and our customers' businesses and the duration and extent to which this will impact our future results of operations and overall financial performance; our ability to address our business challenges in order to reverse revenue declines, reduce costs and increase productivity so that we can invest in and grow our business; our ability to attract and retain key personnel; changes in economic and political conditions, trade protection measures, licensing requirements and tax laws in the United States and in the foreign countries in which we do business; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; changes in foreign currency exchange rates; our ability to successfully develop new products, technologies and service offerings and to protect our intellectual property rights; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; the risk that partners, subcontractors and software vendors will not perform in a timely, quality manner; actions of competitors and our ability to promptly and effectively react to changing technologies and customer expectations; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that confidential and/or individually identifiable information of ours, our customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security systems due to cyber attacks or other intentional acts; reliance on third parties, including subcontractors, for manufacturing of products and provision of services; the exit of the United Kingdom from the European Union; our ability to manage changes in the printing environment and expand equipment placements; interest rates, cost of borrowing and access to credit markets; funding requirements associated with our employee pension and retiree health benefit plans; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; any impacts resulting from the restructuring of our relationship with Fujifilm Holdings Corporation; the shared services arrangements entered into by us as part of Project Own It; whether CareAR’s service experience management platform will achieve expectations regarding customer adoption, integration with ServiceNow’s platform, and cost and carbon emission reduction; and the financial performance of CareAR, including projected revenue for fiscal years 2021 and 2022. Additional risks that may affect Xerox’s operations and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of Xerox Holdings Corporation’s and Xerox Corporation’s combined 2020 Annual Report on Form 10-K, as well as in Xerox Holdings Corporation's and Xerox Corporation's Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.

These forward-looking statements speak only as of the date of this filing or as of the date to which they refer, and Xerox assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.







SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, each registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. The signatures for each undersigned shall be deemed to relate only to matters having reference to such company and its subsidiaries.
XEROX HOLDINGS CORPORATION
(Registrant)
By:
/S/ JOSEPH H. MANCINI, JR.
 Joseph H. Mancini, Jr.
Vice President and
Chief Accounting Officer
(Principal Accounting Officer)
Date: October 26, 2021

 
XEROX CORPORATION
(Registrant)
By:
/S/ JOSEPH H. MANCINI, JR.
 Joseph H. Mancini, Jr.
Vice President and
Chief Accounting Officer
(Principal Accounting Officer)

Date: October 26, 2021







EXHIBIT INDEX
 
Exhibit No. Description
Registrants' third quarter 2021 earnings press release dated October 26, 2021
101Cover Page Interactive Data File - the cover page XBRL tags are embedded within the Inline XBRL document.
104The cover page from this Current Report on Form 8-K, formatted as Inline XBRL.






Document

Exhibit 99.1
News from Xerox Holdings Corporation            https://cdn.kscope.io/14c4dedc29c814bbc483223596fd7d8f-image0a33.jpg
                                
                                            Xerox Holdings Corporation                                                                                             201 Merritt 7                                                        Norwalk, CT 06851-1056                                                                                                     

Xerox Releases Third-Quarter Results

Financial Summary
$1.76 billion of revenue, down 0.5 percent year-over-year or down 1.6 percent in constant currency.
GAAP earnings per share (EPS) of $0.48, up $0.07 year-over-year, and adjusted EPS of $0.48, flat year-over-year.
Adjusted operating margin of 4.2 percent, down 320 basis points year-over-year.
$100 million of operating cash flow, down $6 million year-over-year.
$81 million of free cash flow, down $7 million year-over-year.
Reduced FY21 revenue guidance to approximately $7.1 billion in actual currency ($7.0 billion in constant currency). Reaffirmed free cash flow guidance of at least $500 million.
Completed expected $500 million of buybacks for 2021; Board approves an additional $500 million share repurchase program to be used opportunistically.

NORWALK, Conn., Oct. 26, 2021Xerox Holdings Corporation (NASDAQ: XRX) today announced 2021 third-quarter results.

“Our revenue this quarter was essentially flat year-over-year, despite a deterioration in global supply chain conditions and the Delta variant, which caused delays in many of our clients’ plans to return employees to the workplace,” said Xerox Vice Chairman and CEO John Visentin. “As a result of these ongoing challenges, we are revising our revenue guidance lower, but we are maintaining our free cash flow guidance of at least $500 million. Our focus on generating cash allows us to preserve, and in some cases increase, investments in innovation, while continuing to return more than 50% of free cash to shareholders and pursue M&A.”

Third-Quarter Key Financial Results:
(in millions, except per share data)Q3 2021Q3 2020B/(W)
YOY
% Change
YOY
Revenue$1,758$1,767$(9)
(0.5) % AC (1.6) % CC1
       Gross Margin32.4%36.8%(440) bps
       RD&E %4.7%4.3%(40) bps
       SAG %23.5%25.1%  160 bps
Pre-Tax Income$84$119$(35)(29.4)%
       Pre-Tax Income Margin4.8%6.7% (190) bps
Operating Income - Adjusted1
$74$131$(57)(43.5)%
       Operating Margin - Adjusted1
4.2%7.4%  (320) bps
GAAP Earnings per Share$0.48$0.41$0.0717.1%
Earnings Per Share - Adjusted1
$0.48$0.48$—
___________
(1) Refer to the “Non-GAAP Financial Measures” section of this release for a discussion of these non-GAAP measures and their reconciliation to the     reported GAAP measures.








1



Non-GAAP Measures
This release refers to the following non-GAAP financial measures:
Adjusted EPS, which excludes Restructuring and related costs, net, Amortization of intangible assets, non-service retirement-related costs, Transaction and related costs, net and other discrete adjustments from GAAP-EPS, as applicable.
Adjusted operating margin and income, which exclude the EPS adjustments noted above as well as the remainder of Other expenses, net from pre-tax income and margin.
Constant currency (CC) revenue change, which excludes the effects of currency translation.
Free cash flow, which is operating cash flow less capital expenditures.

Refer to the “Non-GAAP Financial Measures” section of this release for a discussion of these non-GAAP measures and their reconciliation to the reported GAAP measures.

Forward-Looking Statements
This release, and other written or oral statements made from time to time by management contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “should”, "targeting", "projecting", "driving" and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management’s current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: the effects of the COVID-19 pandemic on our and our customers' businesses and the duration and extent to which this will impact our future results of operations and overall financial performance; our ability to address our business challenges in order to reverse revenue declines, reduce costs and increase productivity so that we can invest in and grow our business; our ability to attract and retain key personnel; changes in economic and political conditions, trade protection measures, licensing requirements and tax laws in the United States and in the foreign countries in which we do business; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; changes in foreign currency exchange rates; our ability to successfully develop new products, technologies and service offerings and to protect our intellectual property rights; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; the risk that partners, subcontractors and software vendors will not perform in a timely, quality manner; actions of competitors and our ability to promptly and effectively react to changing technologies and customer expectations; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that confidential and/or individually identifiable information of ours, our customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security systems due to cyber attacks or other intentional acts; reliance on third parties, including subcontractors, for manufacturing of products and provision of services; the exit of the United Kingdom from the European Union; our ability to manage changes in the printing environment and expand equipment placements; interest rates, cost of borrowing and access to credit markets; funding requirements associated with our employee pension and retiree health benefit plans; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; any impacts resulting from the restructuring of our relationship with Fujifilm Holdings Corporation; the shared services arrangements entered into by us as part of Project Own It; whether CareAR’s service experience management platform will achieve expectations regarding customer adoption, integration with ServiceNow’s platform, and cost and carbon emission reduction; and the financial performance of CareAR, including projected revenue for fiscal years 2021 and 2022. Additional risks that may affect Xerox’s operations and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of Xerox Holdings Corporation’s and Xerox Corporation’s combined 2020 Annual Report on Form 10-K, as well as in Xerox Holdings Corporation's and Xerox Corporation's Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.


2


These forward-looking statements speak only as of the date of this presentation or as of the date to which they refer, and Xerox assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.

-XXX-

Media Contact:
Callie Ferrari, APR, Xerox, +1-203-615-3363, Callie.Ferrari@xerox.com

Investor Contact:
David Beckel, Xerox, +1-203-849-2318, David.Beckel@xerox.com

Note: To receive RSS news feeds, visit https://www.news.xerox.com. For open commentary, industry perspectives and views, visit http://www.linkedin.com/company/xerox, http://twitter.com/xerox, http://www.facebook.com/XeroxCorp, https://www.instagram.com/xerox/, http://www.youtube.com/XeroxCorp.

Xerox® is a trademark of Xerox in the United States and/or other countries.


3


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions, except per-share data)2021202020212020
Revenues
Sales$657 $651 $1,929 $1,676 
Services, maintenance and rentals1,046 1,061 3,166 3,246 
Financing55 55 166 170 
Total Revenues1,758 1,767 5,261 5,092 
Costs and Expenses
Cost of sales498 476 1,386 1,201 
Cost of services, maintenance and rentals662 611 1,971 1,875 
Cost of financing29 29 85 89 
Research, development and engineering expenses82 76 235 236 
Selling, administrative and general expenses413 444 1,295 1,411 
Restructuring and related costs, net10 20 39 64 
Amortization of intangible assets13 13 42 34 
Transaction and related costs, net— (6)— 18 
Other expenses, net(33)(15)(28)15 
Total Costs and Expenses1,674 1,648 5,025 4,943 
Income before Income Taxes & Equity Income(1)
84 119 236 149 
Income tax (benefit) expense (4)29 19 36 
Equity in net income of unconsolidated affiliates— 
Net Income 89 90 219 115 
Less: Net loss attributable to noncontrolling interests(1)— (1)— 
Net Income Attributable to Xerox Holdings$90 $90 $220 $115 
Basic Earnings per Share$0.48 $0.41 $1.12 $0.49 
Diluted Earnings per Share$0.48 $0.41 $1.10 $0.49 
___________________________
(1) Referred to as “Pre-Tax Income” throughout the remainder of this document.




4


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED)
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)2021202020212020
Net Income $89 $90 $219 $115 
Less: Net loss attributable to noncontrolling interests(1)— (1)— 
Net Income Attributable to Xerox Holdings90 90 220 115 
Other Comprehensive (Loss) Income, Net
Translation adjustments, net(125)179 (122)
Unrealized gains (losses), net(3)
Changes in defined benefit plans, net51 (92)122 42 
Other Comprehensive (Loss) Income, Net Attributable to Xerox Holdings(70)88 (3)53 
Comprehensive Income, Net 19 178 216 168 
Less: Comprehensive loss, net attributable to noncontrolling interests(1)— (1)— 
Comprehensive Income, Net Attributable to Xerox Holdings$20 $178 $217 $168 


5


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)
(in millions, except share data in thousands)September 30, 2021December 31, 2020
Assets
Cash and cash equivalents$2,209 $2,625 
Accounts receivable (net of allowance of $62 and $69, respectively)891 883 
Billed portion of finance receivables (net of allowance of $4 and $4, respectively)100 99 
Finance receivables, net1,039 1,082 
Inventories788 843 
Other current assets209 251 
Total current assets5,236 5,783 
Finance receivables due after one year (net of allowance of $123 and $129, respectively)1,936 1,984 
Equipment on operating leases, net254 296 
Land, buildings and equipment, net370 407 
Intangible assets, net216 237 
Goodwill4,066 4,071 
Deferred tax assets511 508 
Other long-term assets1,492 1,455 
Total Assets$14,081 $14,741 
Liabilities and Equity
Short-term debt and current portion of long-term debt$646 $394 
Accounts payable1,032 983 
Accrued compensation and benefits costs262 261 
Accrued expenses and other current liabilities844 840 
Total current liabilities2,784 2,478 
Long-term debt3,673 4,050 
Pension and other benefit liabilities1,381 1,566 
Post-retirement medical benefits333 340 
Other long-term liabilities491 497 
Total Liabilities8,662 8,931 
Noncontrolling Interests10 — 
Convertible Preferred Stock214 214 
Common stock182 198 
Additional paid-in capital2,080 2,445 
Treasury stock, at cost(87)— 
Retained earnings6,348 6,281 
Accumulated other comprehensive loss(3,335)(3,332)
Xerox Holdings shareholders’ equity5,188 5,592 
Noncontrolling interests
Total Equity5,195 5,596 
Total Liabilities and Equity$14,081 $14,741 
Shares of common stock issued 182,217 198,386 
Treasury stock(3,731)— 
Shares of Common Stock Outstanding178,486 198,386 
 

6


XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
 Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)2021202020212020
Cash Flows from Operating Activities
Net income $89 $90 $219 $115 
Adjustments required to reconcile Net income to Cash flows from operating activities
Depreciation and amortization79 90 249 272 
Provisions23 38 124 
Net gain on sales of businesses and assets(39)(28)(40)(29)
Stock-based compensation14 44 32 
Restructuring and asset impairment charges20 28 47 
Payments for restructurings(12)(11)(61)(63)
Defined benefit pension cost(3)(5)46 
Contributions to defined benefit pension plans(33)(33)(102)(97)
(Increase) decrease in accounts receivable and billed portion of finance receivables(67)(96)(30)332 
Decrease (increase) in inventories(49)10 (274)
Increase in equipment on operating leases(29)(31)(92)(86)
Decrease in finance receivables21 31 33 221 
(Increase) decrease in other current and long-term assets(2)17 64 
Increase (decrease) in accounts payable 107 90 74 (69)
Decrease in accrued compensation(21)(20)(56)(149)
(Decrease) increase in other current and long-term liabilities(12)(16)80 (146)
Net change in income tax assets and liabilities(13)10 (11)13 
Net change in derivative assets and liabilities(1)(1)
Other operating, net(10)23 
Net cash provided by operating activities 100 106 431 313 
Cash Flows from Investing Activities
Cost of additions to land, buildings, equipment and software(19)(18)(52)(60)
Proceeds from sales of businesses and assets38 27 39 29 
Acquisitions, net of cash acquired(1)— (38)(193)
Other investing, net— — (3)
                Net cash provided by (used in) investing activities18 (54)(223)
Cash Flows from Financing Activities
Net proceeds (payments) on debt76 1,077 (133)769 
Dividends(49)(61)(157)(176)
Payments to acquire treasury stock, including fees(87)(150)(500)(150)
Other financing, net14 (10)(3)(19)
                Net cash (used in) provided by financing activities(46)856 (793)424 
Effect of exchange rate changes on cash, cash equivalents and restricted cash(13)12 (13)(12)
Increase (decrease) in cash, cash equivalents and restricted cash59 983 (429)502 
Cash, cash equivalents and restricted cash at beginning of period2,203 2,314 2,691 2,795 
Cash, Cash Equivalents and Restricted Cash at End of Period$2,262 $3,297 $2,262 $3,297 


7


Impact of COVID-19 on Our Business Operations
In response to the COVID-19 pandemic, we continue to prioritize the health and safety of our employees, customers and partners and support their needs so they can perform their work flawlessly, whether in the office or a remote location.
During the third quarter 2021, our business continued to be impacted by the COVID-19 pandemic. The prolonged and extensive impact of the Delta variant drove many of our customers to delay their plans to return employees to offices. As a result, while we continued to see a correlation between the roll-out of vaccinations, the return of employees to the office, and the gradual recovery of our post sale revenues, the marginal improvement in our page volume-driven post sale revenues was less than previously anticipated. In addition, global supply chain issues, created in part by the COVID-19 pandemic, have resulted in an unprecedented level of disruption that has led to shortages and transportation delays of our products and third-party IT hardware. This has resulted in lower than anticipated equipment and IT sales, higher transportation and logistics costs and growth of our order backlog1 at the end of the quarter, as our customers continued to invest in our print technology and services. We expect the ongoing effects of the COVID-19 pandemic, including the potential emergence of new variants, as well as the global supply chain disruption, to delay economic recovery and continue to affect our revenues and margins into 2022.
We have a strong balance sheet and sufficient liquidity, including approximately $2.3 billion of cash and cash equivalents and access to our undrawn $1.8 billion revolver. With our Project Own It transformation and cost savings, we have built a leaner and more flexible cost structure. In addition, in response to the COVID-19 pandemic, various governments continue to employ temporary measures to provide aid and economic stimulus directly to companies through cash grants and credits, or indirectly through payments to temporarily furloughed employees. During the third quarter 2021, we recognized savings of $9 million from the use of such measures in the U.S., Canada and Europe. We continue to monitor government programs and actions being implemented, or expected to be implemented, to counter the economic impacts of the COVID-19 pandemic.
The savings from government assistance were recorded as follows in the Condensed Consolidated Statements of Income:
Three Months Ended
September 30,
(in millions)20212020
Cost of sales$— $
Cost of services, maintenance and rentals25 
Selling, administrative and general expenses9
Total Estimated Savings$$35 











__________________________
(1)Order backlog is measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT services offerings.
8


Financial Review
Revenues
 Three Months Ended
September 30,
 % of Total Revenue
(in millions)20212020%
Change
CC % Change20212020
Equipment sales$387 $419 (7.6)%(8.4)%22%24%
Post sale revenue1,371 1,348 1.7%0.5%78%76%
Total Revenue$1,758 $1,767 (0.5)%(1.6)%100%100%
Reconciliation to Condensed Consolidated Statements of Income:
Sales$657 $651 0.9%(0.1)%
Less: Supplies, paper and other sales(270)(232)16.4%15.1%
Equipment Sales$387 $419 (7.6)%(8.4)%
Services, maintenance and rentals$1,046 $1,061 (1.4)%(2.5)%
Add: Supplies, paper and other sales270 232 16.4%15.1%
Add: Financing55 55 —%(2.3)%
Post Sale Revenue$1,371 $1,348 1.7%0.5%
Americas$1,127 $1,152 (2.2)%(2.9)%64%65%
EMEA594 568 4.6%2.6%34%32%
Other37 47 (21.3)%(21.3)%2%3%
Total Revenue(1)
$1,758 $1,767 (0.5)%(1.6)%100%100%
`____________________________
CC - Constant currency (refer to "Constant Currency" in the Non-GAAP Financial Measures section).
(1)Refer to Appendix II for our Geographic Sales Channels and Products and Offerings Definitions.

Equipment sales revenue
 Three Months Ended
September 30,
 % of Equipment Sales
(in millions)20212020%
Change
CC % Change20212020
Entry$69 $66 4.5%3.9%18%16%
Mid-range244 276 (11.6)%(12.2)%63%66%
High-end68 72 (5.6)%(6.5)%18%17%
Other20.0%20.0%1%1%
Equipment Sales$387 $419 (7.6)%(8.4)%100%100%
____________________________
CC - Constant Currency (refer to "Constant Currency" in the Non-GAAP Financial Measures section).






















9



Costs, Expenses and Other Income
Summary of Key Financial Ratios
The following is a summary of key financial ratios used to assess our performance:
Three Months Ended
September 30,
(in millions)20212020B/(W)      
Gross Profit$569 $651 $(82)
RD&E82 76 (6)
SAG413 444 31 
Equipment Gross Margin18.3 %25.5 %(7.2)pts.
Post sale Gross Margin36.4 %40.3 %(3.9)pts.
Total Gross Margin32.4 %36.8 %(4.4)pts.
RD&E as a % of Revenue4.7 %4.3 %(0.4)pts.
SAG as a % of Revenue23.5 %25.1 %1.6 pts.
Pre-tax Income $84 $119 $(35)
Pre-tax Income Margin4.8 %6.7 %(1.9)pts.
Adjusted(1) Operating Profit
$74 $131 $(57)
Adjusted(1) Operating Margin
4.2 %7.4 %(3.2)pts.
____________________________
(1) Refer to the Non-GAAP Financial Measures section for an explanation of the non-GAAP financial measure.
Other Expenses, Net
Three Months Ended
September 30,
(in millions)20212020
Non-financing interest expense $23 $30 
Interest income(1)(1)
Non-service retirement-related costs(22)(13)
Gains on sales of businesses and assets(39)(28)
Currency losses, net— 
All other expenses, net(3)
Other expenses, net$(33)$(15)





















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Forward-Looking Statements
This release, and other written or oral statements made from time to time by management contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “should”, "targeting", "projecting", "driving" and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management’s current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: the effects of the COVID-19 pandemic on our and our customers' businesses and the duration and extent to which this will impact our future results of operations and overall financial performance; our ability to address our business challenges in order to reverse revenue declines, reduce costs and increase productivity so that we can invest in and grow our business; our ability to attract and retain key personnel; changes in economic and political conditions, trade protection measures, licensing requirements and tax laws in the United States and in the foreign countries in which we do business; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; changes in foreign currency exchange rates; our ability to successfully develop new products, technologies and service offerings and to protect our intellectual property rights; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; the risk that partners, subcontractors and software vendors will not perform in a timely, quality manner; actions of competitors and our ability to promptly and effectively react to changing technologies and customer expectations; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that confidential and/or individually identifiable information of ours, our customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security systems due to cyber attacks or other intentional acts; reliance on third parties, including subcontractors, for manufacturing of products and provision of services; the exit of the United Kingdom from the European Union; our ability to manage changes in the printing environment and expand equipment placements; interest rates, cost of borrowing and access to credit markets; funding requirements associated with our employee pension and retiree health benefit plans; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; any impacts resulting from the restructuring of our relationship with Fujifilm Holdings Corporation; the shared services arrangements entered into by us as part of Project Own It; whether CareAR’s service experience management platform will achieve expectations regarding customer adoption, integration with ServiceNow’s platform, and cost and carbon emission reduction; and the financial performance of CareAR, including projected revenue for fiscal years 2021 and 2022. Additional risks that may affect Xerox’s operations and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of Xerox Holdings Corporation’s and Xerox Corporation’s combined 2020 Annual Report on Form 10-K, as well as in Xerox Holdings Corporation's and Xerox Corporation's Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.

These forward-looking statements speak only as of the date of this presentation or as of the date to which they refer, and Xerox assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.

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Non-GAAP Financial Measures
We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.
A reconciliation of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below as well as in the third quarter 2021 presentation slides available at www.xerox.com/investor.
These non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP.
Adjusted Earnings Measures
Net Income and Earnings per share (EPS)
Effective Tax Rate

The above measures were adjusted for the following items:
Restructuring and related costs, net: Restructuring and related costs, net include restructuring and asset impairment charges as well as costs associated with our transformation programs beyond those normally included in restructuring and asset impairment charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset impairment includes costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our transformation programs are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.
Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.
Transaction and related costs, net: Transaction and related costs, net are costs and expenses primarily associated with certain strategic M&A projects. These costs are primarily for third-party legal, accounting, consulting and other similar type professional services as well as potential legal settlements that may arise in connection with those M&A transactions. These costs are considered incremental to our normal operating charges and were incurred or are expected to be incurred solely as a result of the planned transactions. Accordingly, we are excluding these expenses from our Adjusted Earnings Measures in order to evaluate our performance on a comparable basis.
Non-service retirement-related costs: Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortization of prior plan amendments, (iv) amortized actuarial gains/losses and (v) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. This approach is consistent with the classification of these costs as non-operating in Other expenses, net. Adjusted earnings will continue to include the service cost elements of our retirement costs, which is related to current employee service as well as the cost of our defined contribution plans.

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Other discrete, unusual or infrequent items: We exclude these items, when applicable, given their discrete, unusual or infrequent nature and their impact on our results for the period.
We believe the exclusion of these items allows investors to better understand and analyze the results for the period as compared to prior periods and expected future trends in our business.
Adjusted Operating Income and Margin
We calculate and utilize adjusted operating income and margin measures by adjusting our reported pre-tax income and margin amounts. In addition to the costs and expenses noted as adjustments for our adjusted earnings measures, adjusted operating income and margin also exclude the remaining amounts included in Other expenses, net, which are primarily non-financing interest expense and certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.
Constant Currency
To better understand trends in our business, we believe that it is helpful to adjust revenue to exclude the impact of changes in the translation of foreign currencies into U.S. dollars. We refer to this adjusted revenue as “constant currency.” This impact is calculated by translating current period activity in local currency using the comparable prior year period's currency translation rate. This impact is calculated for all countries where the functional currency is not the U.S. dollar. Management believes the constant currency measure provides investors an additional perspective on revenue trends. Currency impact can be determined as the difference between actual growth rates and constant currency growth rates.
Free Cash Flow
To better understand trends in our business, we believe that it is helpful to adjust operating cash flows by subtracting amounts related to capital expenditures. Management believes this measure gives investors an additional perspective on cash flow from operating activities in excess of amounts required for reinvestment. It provides a measure of our ability to fund acquisitions, dividends and share repurchase.
Summary
Management believes that all of these non-GAAP financial measures provide an additional means of analyzing the current period’s results against the corresponding prior period’s results. However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our Condensed Consolidated Financial Statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures.
A reconciliation of these non-GAAP financial measures and the most directly comparable measures calculated and presented in accordance with GAAP are set forth on the following tables:
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Net Income and EPS reconciliation:
Three Months Ended
September 30, 2021
Three Months Ended
September 30, 2020
(in millions, except per share amounts)Net  IncomeEPSNet IncomeEPS
Reported(1)
$90 $0.48 $90 $0.41 
Adjustments:
Restructuring and related costs, net 10 20 
Amortization of intangible assets13 13 
Transaction and related costs, net— (6)
Non-service retirement-related costs(22)(13)
Income tax on adjustments(2)
(1)
Adjusted$90 $0.48 $105 $0.48 
Dividends on preferred stock used in adjusted EPS calculation(3)
$$
Weighted average shares for adjusted EPS(3)
182 213 
Fully diluted shares at end of period(4)
181
____________________________
(1)Net income and EPS attributable to Xerox Holdings.
(2)Refer to Effective Tax Rate reconciliation.
(3)Average shares for the calculation of adjusted diluted EPS for the three months ended September 30, 2021 and 2020, excludes 7 million shares associated with our Series A convertible preferred stock and therefore earnings includes the preferred stock dividend.
(4)Represents common shares outstanding at September 30, 2021 plus potential dilutive common shares used for the calculation of adjusted diluted EPS for the third quarter 2021. The amount excludes shares associated with our Series A convertible preferred stock as they were anti-dilutive for the third quarter 2021.

Effective Tax Rate reconciliation:
Three Months Ended
September 30, 2021
Three Months Ended
September 30, 2020
(in millions)Pre-Tax IncomeIncome Tax BenefitEffective Tax RatePre-Tax IncomeIncome Tax Expense Effective Tax Rate
Reported(1)
$84 $(4)(4.8)%$119 $29 24.4 %
Non-GAAP Adjustments(2)
14 (1)
Adjusted(3)
$85 $(3)(3.5)%$133 $28 21.1 %

____________________________
(1)Pre-tax income and income tax (benefit) expense.
(2)Refer to Net Income and EPS reconciliation for details.
(3)The tax impact on Adjusted Pre-Tax Income is calculated under the same accounting principles applied to the Reported Pre-Tax Income under ASC 740, which employs an annual effective tax rate method to the results.
Operating Income and Margin reconciliation:
Three Months Ended
September 30, 2021
Three Months Ended
September 30, 2020
(in millions)ProfitRevenueMarginProfitRevenueMargin
Reported(1)
$84 $1,758 4.8 %$119 $1,767 6.7 %
Adjustments:
Restructuring and related costs, net 10 20 
Amortization of intangible assets13 13 
Transaction and related costs, net— (6)
Other expenses, net(33)(15)
Adjusted$74 $1,758 4.2 %$131 $1,767 7.4 %
___________________________
(1) Pre-tax income.
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Free Cash Flow reconciliation:
Three Months Ended
September 30,
(in millions)20212020
Reported(1)
$100 $106 
Less: capital expenditures(19)(18)
Free Cash Flow$81 $88 
____________________________
(1)Net cash provided by operating activities.


Guidance:
Cash Flow
(in millions)FY 2021
Operating Cash Flow (1)
At least $600
Less: capital expenditures(100)
Free Cash Flow At least $500
____________________________
(1)Net cash provided by operating activities.




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APPENDIX II
Xerox Holdings Corporation
Geographic Sales Channels and Products and Offerings Definitions
Our business is aligned to a geographic focus and is primarily organized on the basis of go-to-market sales channels, which are structured to serve a range of customers for our products and services. In 2019 we changed our geographic structure to create a more streamlined, flatter and more effective organization, as follows:
Americas, which includes our sales channels in the U.S. and Canada, as well as Mexico, and Central and South America.
EMEA, which includes our sales channels in Europe, the Middle East, Africa and India.
Other, primarily includes sales to and royalties from FUJIFILM Business Innovation Corp. (formerly Fuji Xerox) (FX), and our licensing revenue.

Our products and offerings include:
“Entry”, which includes A4 devices and desktop printers. Prices in this product group can range from approximately $150 to $3,000.
“Mid-Range”, which includes A3 Office and Light Production devices that generally serve workgroup environments in mid to large enterprises. Prices in this product group can range from approximately $2,000 to $75,000+.
“High-End”, which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises. Prices for these systems can range from approximately $30,000 to $1,000,000+.

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